Dined on February 8, 2025
- Overall 2
- Food 1
- Service 4
- Ambience 1
Only giving a review, because we don’t want people to waste their hard earned money.
The food we ordered was cold, maybe because the aircon was so cold. The hot stone steak not worth the price (had one very thin piece between 2 people) hardly any chips, no onion came out as mentioned on the menu, waffle fries cold and the ribs way too expensive, covered with too much sauce, meat was cold not hot all the way through. So disappointing. Focus on good quality, well cooked hot food and you might be a winner. Cocktails were good though and the spring rolls.
The Pink Rabbit by Tho ThoResponded 7 days agoDear Therese,
This is Peter. Thank you for your feedback! I'm delighted that you enjoyed my drinks.
I've checked with the kitchen, and the spring rolls and gyozas were hot when served, but it's possible they cooled down before you had them.
Regarding the 330g steak and 200g chips, the thickness is based on the width to achieve the correct weight. I also apologise for missing the onion when I was explaining use of the stone - it was my mistake.
I offered my maximum 50% discount on the ribs as a gesture of goodwill, even though you declined. I felt bad wanted to be fair. I truly feel reviews are meant for constant improvement in a fluid environment that gives businesses a chance to adapt accordingly, so customers can always leave happy and not just turn a profit
Best regards,
Peter