The Pelican

Review summary

1. OT

   OpenTable Diner

   Gloucestershire2 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   We had people with different food tolerance and had rung and discussed in advance. There was nervousness as although each person said what they couldn’t have it was repeated back by staff differently. Also one meal came with something that should not have been on the plate. Luckily this was not a person with an allergy. It was quickly rectified once challenged. We heard another table having similar conversations. The food was delicious though and the others had no issues.
   

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2. J

   Jill

   London3 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pleasant dining experience, good food, friendly and efficient staff
   

   The PelicanResponded 1 day ago

   Dear Jill, Thank you for your kind words! We're delighted to hear you enjoyed your dining experience with us. Our team takes great pride in providing good food and friendly service. We look forward to welcoming you back soon. Best regards, The Pelican Inn Team
   

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3. G

   GOrdon

   Gloucestershire5 reviews

   3.0

   Dined on February 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The chicken schnitzel was very overcooked and difficult to cut and eat. You paragraph Also, the crab ravioli is a very small portion of paragraph. We have been dining at the pelican for a number of years now, but if the food does not improve, we will have to change our venue.
   

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4. S

   Sue

   Gloucestershire1 review

   5.0

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Not busy as a Monday night but food was delicious and service very good. For eating out these days I felt it was good value for money
   

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5. D

   David

   Hampshire2 reviews

   4.0

   Dined on February 12, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   We met our friends after a dog walk as we do every few months. My wife & I both had the fish & chips, after which we all had a mini dessert & a drink which priced at £8.00. We all had this before, and we were looking forward to the crumble & custard as the crumble was served in a ramekin dish, to our amazement the crumble portion was TWO mouth fulls, I understand it was a mini dessert, but I didn't know it was going to be miniscule in size. As a result, in experience, next time we meet with our friends, we will be taking our custom elsewhere. Sorry, Pelican.
   

   The PelicanResponded on February 20, 2025

   Dear David, Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed the fish & chips and your overall experience with us. However, we're sorry to learn that the portion size of the mini dessert did not meet your expectations. Your comments are valuable, and we will certainly consider them for future improvements. We hope to have the opportunity to welcome you and your friends back again. Best regards, The Pelican Inn Team
   

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6. P

   Pat

   Buckinghamshire2 reviews

   5.0

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely birthday meal for my father in law. Only one little thing, myself and my husband had the chicken burger which was yummy but very little Asian slaw and not many chips compared to the other meals
   

   The PelicanResponded on February 20, 2025

   Dear Pat, Thank you for choosing to celebrate your father-in-law's birthday with us and for your lovely review. We're delighted to hear you enjoyed the chicken burger. We appreciate your feedback regarding the portion sizes and will certainly take it on board. We look forward to welcoming you back soon. Best regards, The Pelican Inn Team
   

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7. E

   Eileen

   Berkshire1 review

   4.0

   Dined on January 31, 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   Lovely pub, beautifully furnished and very comfortable. The service was very good and the staff were polite, helpful and friendly. Unfortunately the food was very disappointing. There were four of us. I ordered the open steak sandwich on sourdough with chips. The small steak was overdone, although I ordered it medium. I could hardly cut through it. The sourdough bread was tiny and very hard. My chips were dry and burnt. My husband’s ham, egg and chips was cold and the ham (gammon steak) was hard and dry. The chips were cold, hard and burnt. The top of my friend’s pie was burnt. This may have been a one off, perhaps we were unlucky. It’s not a regular venue for us. I hope others have a better experience. I did not complain or send the food back as it was a birthday celebration and didn’t want to spoil the occasion. The bill was £116 and was definitely not worth it.
   

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8. H

   Holly

   Oxford5 reviews

   3.0

   Dined on January 12, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Service was nice warm and welcoming, food was pretty good - mains better than dessert. We were however disappointed to be charged extra for gravy (which was not made clear and seemed a bit mean considering there was little on the plates) and we were also charged for a dash of coke because one of the party didn’t want ice. Those two things made the experience just a bit tainted.
   

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9. A

   Alison

   Gloucestershire1 review

   3.0

   Dined on January 4, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   Slow service, poor food .. my lamb cottage pie was awful… stringy left over roast lamb, gloopy packet gravy .. probably Bisto, tasteless mash, and very little if it, sprinkled with with what tasted like ready grated Parmesan cheese…this all came with raw slices of cabbage in some sort of mayonnaise with three tiny pieces of bacon in it which was inedible… eventually got the bill, when waitress returned for me to pay was invited to pay an extra 10%… very bad form to ask that at that juncture rather than put it on the original bill. Many would feel obliged to do so.. I didn’t. I rarely pay extra %s but leave a decent tip.. I left no tip. A sorry performance on your part .. extremely disappointing. Both I, and my granddaughter and family, had driven just over an hour to meet half way between us… not sure we’ll try your place again …
   

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10. S

    Sarah

    Gloucestershire1 review

    5.0

    Dined on January 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Booked a table for New Year’s Day with husband. I’m a lover of good food. Not fancy food, just good food. The service was prompt and friendly. The food was exceptional. The cook knows how to cook. I had just a simple fish and chips. This is a funny dish, sounds so basic yet easy to get wrong. The batter was light and crispy, the fish was fleshly and fresh tasting. The chips were skin on and perfect. Husband had a char grilled burger which he really liked. I highly recommend a visit. My only wish was that one of the fires had been lit but that is asking too much of staff on New Years Day. Maybe next time.
    

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