The Park Bistro & Bar

Review summary

1. S

   Shirley

   VIP

   San Francisco

   44 reviews

   4.0

   44 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had lunch here. The service was attentive. The menu had a variety of items to choose from and we enjoyed the food execution. We ordered the crab cakes, rueben sandwich and fruit cobbler. All in all it was a good experience and we would come again.
   

   The Park Bistro & BarResponded today

   Hi Shirley, Thanks for visiting us, we love to hear that you enjoyed your lunch experience with us at The Park Bistro & Bar. It's wonderful to know that our attentive service and variety of menu items were to your liking. We're glad you enjoyed the crab cakes, Rueben sandwich, and fruit cobbler all which are definitely amongst some of our guests' favorites. Your feedback means a lot to us and we're excited to welcome you back soon! Hospitably, Andre Hudson Food & Beverage Manager
   

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2. j

   jamie

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is a favorite spot of ours. The service is amazing. They are polite but fun. The drinks are fairly priced, delicious and well made.
   

   The Park Bistro & BarResponded today

   Thanks for the feedback, Jamie! We're thrilled to hear that The Park Bistro & Bar is a favorite spot of yours. It's wonderful to know that you appreciate our polite, fun service and the quality of our offerings. We're always striving to provide delicious meals and good value, and your feedback helps us to do just that. We can't wait to welcome you back soon! Hospitably, Andre Hudson Food & Beverage Manager
   

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3. M

   Melissa

   VIP

   Las Vegas

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant and service. Highly recommend it.
   

   The Park Bistro & BarResponded today

   Hi Melissa, We're thrilled to hear that you enjoyed your experience at The Park Bistro & Bar! It's wonderful to know that our service and food met your expectations. Your high recommendation means a lot to us. We look forward to welcoming you back soon for another great dining experience. Hospitably, Andre Hudson Food & Beverage Manager
   

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4. J

   John

   VIP

   San Francisco

   19 reviews

   5.0

   19 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrate New Years annually at lunch at a special venue. Park Bistro was our choice this year. Unfortunately, our 1:15 reservation for a window booth did not work as the folks in those seats stayed until 2pm and later. Oh well. Hostess was very accommodating but it was clear that folks were enjoying and not eager to leave quickly. Chicken wrap was tasty ( modified nicely without bacon or onions) Butter pecan ice cream was a tasty discovery
   

   The Park Bistro & BarResponded today

   Hi John, thank you for your review. Thank you for choosing The Park Bistro & Bar for your New Year's celebration and that you enjoyed our Chicken Wrap and dessert. We're sorry for the delay in seating, but we're glad that our team was able to accommodate your request. We always aim to provide a comfortable and enjoyable experience for our guests. We hope to see you again soon for another memorable meal! Hospitably, Andre Hudson Food & Beverage Manager
   

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5. j

   jon

   San Francisco

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   We were so excited to try your restaurant out on December 30th, 2024. Unfortunately we were disappointed. The service was abrupt, curse and extremely non personal. No eye contact, no "good evening," no introductions. This applies to the hostesses and servers (at least 3 different people swooped in and out from our table). All of the staff seemed rushed and in their own heads. When we find a place like The Park, we expect a "dining" experience. No just obligatory carrying out services. We understand this was a busy night, but part of the staff's whole job should be grace under pressure. We did not feel that they had been trained in this at all. We specified with our reservation that it was our anniversary. No one even acknowledged this special occasion. The menus, water, drinks, and food were pretty much slammed on the table as the staff rushed by. It did not live up to a special evening. We hope this helps you to improve and do better. However, we will most likely never know, as we do not plan on returning. Jon Stockton
   

   The Park Bistro & BarResponded today

   Hello there, Jon. We're truly sorry to hear about your experience on your anniversary. It's disappointing to hear that our service did not meet your expectations. We pride ourselves on our attentive and personal service, and it seems we fell short this time. We appreciate your feedback and will use it to improve our service. We hope you'll reconsider and give us another chance to provide the exceptional dining experience we're known for. Hospitably, Andre Hudson Food & Beverage Manager
   

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6. M

   Mike

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Food was very tasty and our waitress was so very friendly
   

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7. R

   Robert

   VIP

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Unfortunately, we didn't have a great experience. The serivce, if you can call it that, was pretty much non existent. It took them at least 15 minutes just to get water on the table. That pretty much sent the tone for the evening. They screwed up our drink order, once they finally arrived. It then took them another 15 minutes to straighten that out. Eventually, our waiter came by to take our app order only to disappear again for about 45 minutes untl after we finished our salads to take out entry order. We never saw her again. I had to flag down a waiter waiting on a different table to get our bill and he actually handled it from there. As we were walking out the door, our waiter finally showed up....The food was mediocre at best. The ceasar salad was watery and lacked much flavor. However, the crab cakes were actually pretty good...
   

   The Park Bistro & BarResponded today

   Hi Robert, We are truly sorry to hear about your recent experience at The Park Bistro & Bar. We strive to provide excellent service and it's clear we fell short during your visit. We apologize for the long wait times, the mix-up with your drink order, and the lack of attention to service from our team. We also regret that our food didn't meet your expectations. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide the quality dining experience you deserve. Hospitably, Andre Hudson Food & Beverage Manager
   

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8. c

   colin

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was terrific, wait staff terrific, nice holiday atmosphere and easy parking. All great for a high quality family dining experience. The downside is we were there 3 hours as it took about an hour after first course salads and sides to get the main course, then a long time for desert. Happily since salads and sides came fairly quickly we were not starving and no one was in a hurry. They were not packed, a bit busy. My guess is they are short kitchen staffing.
   

   The Park Bistro & BarResponded today

   Hey Colin, Thank you for taking the time to share your experience at The Park Bistro & Bar. We're thrilled to hear that you enjoyed our food and the holiday ambiance. We apologize if there was a wait for your main course and the delay in service you experienced. We're always striving to improve, and your feedback is invaluable in this regard. We hope you'll give us another chance to provide an even better dining experience in the future. Hospitably, Andre Hudson Food & Beverage Manager
   

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9. M

   Mel

   Denver

   4 reviews

   3.0

   4 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   I had a reservation at 10am for my mothers birthday the day after Christmas, upon arriving the hostess was not that friendly, and as she sat us down she told us "you better hurry up and get your order in we close the kitchen at 10:30am" and I am thinking to myself, why in the hell did you take my reservation if you are going to rush me out of here, literally almost walked out, but wasn't going to let a rude hostess ruin my day. It reminded me the last time I was there, an old man was kind of curt, this Hotel really needs to find better help. Nothing worse then having people with attitudes serve you.
   

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10. C

    Carol A

    VIP

    Central Coast

    11 reviews

    4.0

    11 reviews

    Dined on December 25, 2024

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4

    Lovely Christmas Eve dinner-! Food was better than expected! BUSY but enjoyed ! CHEERS!
    

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