The Palms

Review summary

1. R

   Riley

   San Joaquin

   1 review

   5.0

   1 review

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience to eat at this establishment. Very formal dining design and had the great pleasure to enjoy live entertainment with a live singer during our time we spent eating. Very friendly and welcoming staff who made the experience delightful.
   

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2. J

   Jim

   Orange County

   9 reviews

   5.0

   9 reviews

   Dined on January 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and our server Nicki was great. Very nice place.
   

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3. L

   Lori

   San Joaquin

   1 review

   1.0

   1 review

   Dined on January 25, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I wanted to gift my Hubs a very special, romantic evening for dinner, for his Birthday. All of the pics online led me to believe The Palms was to be our romantic evening's destination. I made 7:00pm reservations days in advance. Upon arrival, 10 min before our reservation, we were crammed into the foyer with 4 other couples, and a couple who was waiting for 4 other people. We checked in and waited for our res to be called. The bar area was packed in, and Hubs commented that he didn't realize they had such a lively bar scene. Due to that, we couldn't have a cocktail before our res was called. That was fine, we'd just wait until we were seated. 20 minutes later, we were the only ones left standing, while everyone else were seated in the dining room, including a party that didn't have reservations and walked in just prior to our arrival. How do I know? Because I overheard the gal say she was worried they'd not get in. So finally, the hostess calls my name and begins to lead us through the bar. Wha??? I see a big round table in the back corner, with chairs stacked behind it. I'm thinking....omg you are not going to stick us in a back corner, in the bar, no less. Yep, that's what they did. We weren't asked if seating in the bar was okay. Hell, they will ask at Red Robin. Then the "new" piano player starts in. Between the music and the table size, my hubs had to yell at me so I could hear him. I was incensed. My chair was literally banging into a stack of chairs behind me. I've had more intimate dinners at Santa Fe Basque ( if you've been there, you know what I'm saying). One of the servers came over and asked how our night was going. I let her know this was not okay, that this was supposed to be a special romantic dinner and it's plainly the opposite. The piano player brought in a ton of people so "your reservation got bumped"....my Hubs was offended. The Hostess wished him a Happy Birthday when we showed up, so they knew they ruined our whole night. We walked out.
   

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4. M

   Melissa

   San Francisco

   1 review

   4.0

   1 review

   Dined on January 25, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Beautiful, delicious food. The piano player was excellent. The sever’s assistant was attentive and helpful. We did not see much of our server and would have liked to have been offered a dessert menu. I ordered Cosmopolitan, but the triple sec was omitted. It was essentially a vodka and cranberry in a martini glass. I would definitely return for the food, but I’ll probably just make my drink at home.
   

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5. J

   Jose

   Orange County

   1 review

   5.0

   1 review

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   The waitress took forever, didn’t offer selective and different drinks available, but the food was great.
   

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6. W

   Wendy and Doug

   San Joaquin

   2 reviews

   5.0

   2 reviews

   Dined on January 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have only enjoyed several lunches at The Palms...this was our first dinner, indeed for Wendy's birthday. It was the BEST DINING EXPERIENCE WE HAVE EVER ENJOYED....incredible food items, great service, just a perfect evening. Ask for SARAH as your server....there for fifteen years, she is amazing: filled with caring and empathy, very knowledgeable and indeed just a lovely lady. This was an evening for making memories !!
   

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7. K

   Ken

   San Francisco

   108 reviews

   5.0

   108 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent menu, wonderful service, energetic venue
   

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8. F

   Frank

   San Joaquin

   1 review

   5.0

   1 review

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friend and I split a dinner. I asked that they do it in the kitchen, which the no longer do, as they were nice and did it. It’s to nice of a restaurant to not do that for you. Just charge extra
   

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9. A

   Art

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first visit to The Palms, and it was a revelation. Every aspect of the service was excellent — friendly and welcoming. The food was delicious and beautifully presented. The ambience was comfortable, with an elegance that reminded us of a classic dinner house. We will definitely be back.
   

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10. G

    Gerry

    Hawaii

    4 reviews

    5.0

    4 reviews

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing experience as always. Service was friendly. Food was fantastic. It’s always a guaranteed win when you eat here. 
    

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