Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United States
  3. Cleveland / Akron / Canton
  4. Cleveland
  5. Cleveland West
The Palazzo, Cleveland, OH

The Palazzo

4.8
4.8
670 Reviews
$30 and under
Contemporary Italian

Make a reservation

2 people
7:00 PM
Booked 13 times today
  • Good for special occasions
  • Charming
  • Neighborhood gem
At age the of 20, Chef Rafael moved with his wife to Cleveland, Ohio. His goal was to continue his Italian culinary skills which he acquired in the region of Verona, Italy.
Chef Rafael was introduced to the restaurant industry at a very young age. His grandmother was very well known for her home-cooked dishes. She loved having her grandson with her as she cooked meals as soon as he was able to walk. He was six years old when he first learned how to make homemade pasta and, by age 14, he was ready to embark on his own culinary journey. His first stop was Verona, Italy,which was the setting for Shakespeare’s Romeo and Juliet. The romantic and rich architectural heritage of Verona was matched by the great culinary venues of that city and Chef Rafael's experience and skills grew exponentially. Three years later, Chef Rafael traveled to Belgium and France where he then experienced cooking French cuisine as well.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Phone number
    (216) 417-7005
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Neighborhood
    Cleveland West
  • Parking details
    Street Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine

What 670 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.8
4.8 based on recent ratings
  • 4.8Food
  • 4.7Service
  • 4.6Ambience
  • 4.5Value

NoiseModerate

Loved For

  • Cleveland / Akron / Canton

    Romantic

  • Cleveland

    Romantic

Review summary

AI-generated from verified diner reviews
The Palazzo offers a welcoming atmosphere with "excellent service" and "outstanding food." Guests rave about its Italian cuisine, with highlights including the Osso Bucco Wagyu and calamari appetizer. Known for its friendly staff and cozy ambiance, the restaurant promises a delightful dining experience for any occasion. Highly recommended!

670 Reviews
  1. Brent

    VIP

    Cleveland

    125 reviews

    5.0

    125 reviews

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We had another great experience at the Palazzo for Valentine’s Day. Their seafood pasta special with lobster was outstanding. The calamari appetizer is a can’t miss. The service here is always efficient and friendly. Overall our favorite Italian restaurant in Cleveland.

    Is this helpful?

  2. Cindy

    VIP

    Cleveland

    27 reviews

    5.0

    27 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Never had a bad meal here! My friend and I both had the stuffed flounder special! Delicious, flaky, perfectly xooked!

    Is this helpful?

  3. Michael

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was Valentine’s Day and packed. Of course given the night Our waiter was definitely taxed but despite that we had an amazing experience and meal. The food was outstanding. It was our first time and. Definitely will be back. Joejo rocks!

    Is this helpful?

  4. Michael

    VIP

    Cleveland

    30 reviews

    4.0

    30 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Food was very good. Service was also very good. Seating was a bit cramped. They have very limited parking.

    Is this helpful?

  5. Steve

    Cleveland

    7 reviews

    5.0

    7 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Dined on the patio on Valentine’s Day. Food and service were outstanding as usual. It was a cold evening, and when I made the reservation, I questioned if it would be warm enough. The manager assured me they had good heaters and would be able to maintain a decent temperature. That was not quite the case. Perhaps, if it had not been windy, it would have been OK.

    Is this helpful?

  6. Charles

    VIP

    St. Louis

    6 reviews

    5.0

    6 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We've enjoyed dining at Palazzo every time we eat here. Very warm, welcoming professional staff and owner / chef Rafael. We love the ambience in this dinning room. Very relaxed, never rushed and quiet enough for conversation in a normal "inside voice" level. The food is never short of terrific. At our table last night, people raved about the salmon special, a steak special and the sacchitti. Whether you prefer beef, pasta, seafood or salads, you will only get a very well prepared and delicious meal. Location is a little hidden but it is a very convenient location and well worth the trip.

    Is this helpful?

  7. Christopher

    VIP

    Cleveland

    13 reviews

    5.0

    13 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This is our 7 or 8th time at Palazzo, and they NEVER disappoint. From the service to the food, as well as the ambiance, it’s always top notch. We will definitely be back.

    Is this helpful?

  8. James

    Cleveland

    12 reviews

    5.0

    12 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Excellent food with many excellent choices from which to choose and great service.

    Is this helpful?

  9. Laurie

    Las Vegas

    4 reviews

    5.0

    4 reviews

    Dined on February 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    5 star dining experience! Went on a Tuesday evening and we practically had the whole place to ourselves so the service was great. Staff is friendly and attentive. Atmosphere was relaxed with good music playing. Most importantly the food was nothing short of amazing! They do need to update their website to match the current menu though. For drinks I recommend the Smoked Manhattan, it was fantastic. The crusty Italian bread and dipping oil was good. We had the Cavatellli and Chicken Marsala both were amazing. The neighborhood is less than desirable, but they have off street parking available so don't let that stop you from going there. I highly recommend this place!

    Is this helpful?

  10. Greg

    Seattle

    8 reviews

    5.0

    8 reviews

    Dined on February 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waiter Josie was awesome and very attentive! Great place!

    Is this helpful?

FAQs

The Palazzo offers takeout which you can order by calling the restaurant at (216) 417-7005.

The Palazzo is rated 4.8 stars by 670 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 13 times today

Order delivery or takeout

Google Map for The Palazzo

10031 Detroit Avenue, Cleveland, OH 44102

Dining areas

Additional information

  • Neighborhood
    Cleveland West
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Street Parking
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
Copyright © 2024 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
OpenTable Logo