The Mule - London

The Mule - London reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Dylan

   Vancouver2 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time at The Mule - London. Visiting from out of town and went here with family, who live in London. Also their first time at The Mule. One of the reasons we chose The Mule, was one of our party members has a gluten insensitivity. The food was delicious, with many options of tacos and alcoholic fare to choose from. We tried several different tacos and found all to be superb!! Our sever Monika was excellent, both informative and attentive. I would definitely recommend for anyone who likes tacos. Excellent value.
   

   The Mule - LondonResponded today

   Thank you very much, Dylan! Our Gluten Free kitchen is a point of pride for us; thank you for noticing.
   

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2. C

   Cara And Scott

   Toronto6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I feel like I've been here once before but didn't remember when I was making the reservation. Went with my wife & my brother & his wife after doing an escape room downtown. We all love Mexican food & the kitchen is gluten free which is needed by my sister-in-law. Not many dairy substitutes but at least she was able to forgo many (another issue). They were having a margarita contest between all locations - my wife got one, loved it. I tried the espresso martini, very good. Pricey so expect that. Beer was pretty good, they had Wondercrush IPA which was quite good. For apps - we started with the Mule Bravas - so good! Just the right amount of spice (for my wife, I could have done with more) but the taste was fantastic. We also shared the Dip Dip Dip Hooray trio. Underneath it says "Drop down. Double up on your dips" for $3 but apparently that doesn't mean doubling up the amount??? It just adds the house salsa but we did that. I really enjoyed the Queso Fundido & the salsa & the guac - not a big fan of the frijoles dip though so wouldn't get that. For tacos - you just choose what you want. Being a vegetarian, I got one each of the brussels sprouts & the sweet potato. Both were delicious. The others got a variety of meat options but I believe the fish taco was the best liked overall. Great ambience, nice art & mirrors, nice little location. Would definitely go again!
   

   The Mule - LondonResponded today

   Thank you Cara and Scott! We love the adventure of trying a bit of everything new and are glad that you did as well. We are also happy that we could be the Gluten Free safe place for your Sister in Law. Thanks again, hopefully we will see more of you!
   

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3. J

   Jennifer

   Calgary6 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the March madness cocktails and tacos. The Pub & Prejudice cocktail is amazing. We were at a high end cocktail bar on some Top 50 list last week and this cocktail could have been on that cocktail list. Everything was terrific!
   

   The Mule - LondonResponded today

   Thank you for such high praise Jennifer!
   

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4. J

   Jessica

   Toronto1 review

   3.0

   Dined on March 11, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   We raved about The mule and brought friends for their first time. Disappointed! Things have changed. We love the Mule. Haven’t been in awhile and we notice a change! The queso isn’t the same. And you don’t get neat enough! (At least use a smaller dish if u want to give a smaller amount now.) def not worth the $13! The Brussel sprout taco isn’t the same also. Used to be my favourite. The waitress was great. Service was good and clean. Also don’t ask when booking a rezo if u want upstairs or down only to put us in the opposite to what we ask. We don’t like sitting down stairs in the back room it’s too loud! We love the Mule., based on today’s experience it wouldn’t be our first choice when looking for a dining option down town.
   

   The Mule - LondonResponded 5 days ago

   Hi Jessica, Thank you for being a returning guest and taking the time to leave an honest review. We are sorry that you were let down on your recent visit and will be reaching out privately to hopefully continue the conversation. Thanks again.
   

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5. C

   Christine

   New York City2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Addie our server was fantastic! We came in for our son's birthday and he was attentive and busted his butt for us! Thank you Addie!
   

   The Mule - LondonResponded 5 days ago

   Thank you for joining us and sharing, Christine!
   

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6. T

   Tara VIP

   Toronto19 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for a mid afternoon lunch last Sunday. Adi was our server and we always love him. He recalls our drink and food order. He is chatty and friendly. Comes to check on us but gives my friend and I time to talk. A great meal. Loved our Riviera girls!! Still a favourite!!
   

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   The Mule - LondonResponded 5 days ago

   Thank you Tara, as always!
   

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7. C

   Craig

   Toronto1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food is excellent and came out very quick. Waiter was great. One small complaint is we were sat near the entry way, and it was pretty chilly. But awesome place, will definitely be back
   

   The Mule - LondonResponded 5 days ago

   Thank you for the solid review, Craig. We look forward to seeing you again soon.
   

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8. A

   Andrew

   Des Moines4 reviews

   2.0

   Dined on February 22, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Menu is very limited and they were out of two types of tacos so we didnt have much to choose from. Really more about taquila and drinks other than anything else. Service was ok, what i assumed was a manger came by to ask how the food was, couldnt hear her and she was dressed in sweats, not professional.
   

   The Mule - LondonResponded on February 28, 2025

   Hi Andrew, We are sorry to find out that your recent visit wasn't a great one. We will be reaching out privately to hopefully continue the conversation.
   

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9. T

   Tim

   Detroit3 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 1

   I booked this reservation in advance for my girlfriend and me, but upon arrival, the staff didn’t seem to know we were coming. Unfortunately, we were seated upstairs next to a large birthday party, which made conversation difficult. We would have loved to stay longer and enjoy our time, but the atmosphere wasn’t conducive to that. The food and drinks were great, but the overall experience was impacted by the environment.
   

   The Mule - LondonResponded on February 28, 2025

   Hi Tim, Thank you for joining us and taking the time to leave an honest review. We really do wish that we had left you with a better impression. We will be reaching out privately to hopefully continue the conversation.
   

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10. L

    Louise

    Toronto2 reviews

    5.0

    Dined on February 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great meal and atmosphere as always! So much fun coming for Londonlicious 🤍
    

    The Mule - LondonResponded on February 14, 2025

    We always love hearing this type of feedback, thank you!
    

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