The Mermaid Inn

The Mermaid Inn reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Angela

   Brighton2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Man on reception duty was friendly and instructed us where to go for the restaurant. Restaurant staff were friendly, welcoming and courteous. Food was delicious, full of flavour, well cooked and beautifully presented. Service was great, nothing was too much trouble. I would certainly recommend eating at The Mermaid.
   

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2. E

   Elizabeth

   East Sussex2 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We booked the famous Mermaid Inn as a birthday treat but were disappointed. The food wasn’t very good for what is a comparatively expensive restaurant. The service was friendly but not entirely efficient or particularly polished. No one checked if we were enjoying our food and we only had a chance to comment when our plates were cleared. The waiter said he was sorry that I hadn’t enjoyed my food. When our bill came the restaurant manager asked how our meal was and I said we’d been disappointed. Although the staff were friendly, I didn’t feel our opinions really mattered. The only positive for us was that the restaurant itself was an attractive room. We won’t be dining there again.
   

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3. J

   John

   London4 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Sadly disappointing dining experience. The historical location and pleasant service was spoilt by our expectations of the food. The shrimp & crab was mild cream flavoured mush and the seafood risotto was ruined by large chunks of chorizo; the sole had and over rich cream that ruined the taste of the fish and the sea bass was swamped in gazpacho that completely ruined the fish steak. Dining at The Mermaid should be a real treat. Sadly on this occasion we were let down.
   

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4. OT

   OpenTable Diner

   London1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great venue, beautiful food and fantastic service Thanks you
   

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5. L

   Louise

   Montreal3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Notre souper pour 4 au Mermaid Inn fut une belle expérience. Tout était impeccable, de la nourriture au personnel courtois et disponible. Le décor est fabuleux et nous en met plein les yeux. Le menu est varié et complet. En trois mots: nous avons adoré 🩷🩷 Nous recommandons fortement ce restaurant
   

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6. M

   Maria

   London3 reviews

   4.0

   Dined on April 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very characterful and charming setting; lovely table linen, crockery and cutlery etc. Food was delicious overall, with extras such as amazing homemade bread. My two friends thought their meals were excellent, especially the vegan option. Unfortunately my sea bass was not good (soft skin instead of crispy, and some sort of membrane left in tact that should have been removed). The staff response was however superb; no defense or quibble, just apologised and agreed to not charge for my meal, as well as providing complimentary tea and petit fours. A special mention for Steven, the waiter, who was hugely informative about the history of the Mermaid Inn :). Overall, we had a lovely evening.
   

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7. H

   Hwei Ming VIP

   London5 reviews

   4.0

   Dined on April 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Minimum 50 characters. Minimum 50 characters. Minimum 50 characters.
   

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8. M

   Mark

   Kent3 reviews

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is most definitely our favourite place to visit for dining, overnight stays and relaxing. Everything is perfect about the mermaid inn and the staff are fantastic and very friendly, the food is out of this world and the rooms are incredible, we love visiting and are always excited about our next visit. We can not recommend the mermaid enough
   

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9. R

   Richard

   London8 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   Bland and unseasoned. This reflects the Sunday lamb option which was bland, fatty, unseasoned and dull… only positive was the amazing focaccia and charcoal butter. This was a massive disappointment.
   

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10. L

    Lynn

    London2 reviews

    5.0

    Dined on April 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Treated my husband to dinner for his birthday. The food was delicious and we will be coming back in the future. The staff were attentive.
    

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