The Malt Shovel

Review summary

1. S

   Stephen

   Warwickshire

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service, great food, plenty of it. Be back again.
   

   Is this helpful?

   Report
2. A

   Alan

   Warwickshire

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   I ordered a sirloin steak to be cooked medium rare. When I cut into it it was very tough to the point that the steak knife I had couldn’t even cut it. I hate complaining so I never do but I was waiting for the waitress to come and ask how our food was and that never happened. The steak was also completely red inside and my wife even said that steak looks awful. I ate everything apart from the steak. When I went to pay I mentioned the steak to the bar person and she said she would speak to the manager, which she did and she said she would let us off with 50% of the cost of the steak. We didn’t even get an apology and when we paid there was no thankyou or sorry for your steak. It wasn’t until I’d got home that I thought how I shouldn’t have paid for the steak at all. But we live and learn. Because of the lack of apology and the way I was made to feel bad for complaining I won’t be going back to the malt shovel again.
   

   Is this helpful?

   Report
3. R

   Robert

   London

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious home made food, excellent quality and price Staff are extremely polite and helpful Thus is a lovely village pub, the atmosphere and ambience is always delightful
   

   Is this helpful?

   Report
4. A

   Alexander

   Warwickshire

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truly lovely. We have just moved in to the area and thoroughly enjoyed our meal, so I have no doubt we will be back many times to come. My vegetarian partner was astonished at the choice available, being used to only one or two dishes at most restaurants. Curry, Fish, Gammon and cheesecake all perfect!
   

   Is this helpful?

   Report
5. G

   Garry

   Warwickshire

   1 review

   3.0

   1 review

   Dined on December 13, 2024

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 3

   Sirloin steak of a very poor quality, very fatty couldn’t eat it Would not recommend
   

   Is this helpful?

   Report
6. K

   Karen

   Staffordshire

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   As usual the food was lovely and plentiful. One small personal issue is the chicken lacked some flavour and held oil and ribs could have been cooked for longer. My partners mixed grill was cooked as asked and fat removed from meats as requested. There was plenty there
   

   Is this helpful?

   Report
7. S

   Susan

   Warwickshire

   1 review

   2.0

   1 review

   Dined on December 12, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   On arrival we stood at the bar waiting to be seated. The waitress at the till totally ignored us. She seemed to be struggling with whatever she was doing. We were shown to a table with menus, told she would come back to take orders. Eventually I gave up waiting and went to the bar. The same waitress took our order. Again she struggled with the till and had to seek help. Eventually I managed to order 3 meals and 3 drinks. Told the drinks would be served at our table. After waiting our meals arrived but no drinks. After asking again we did manage to obtain our drinks. The food was delicious. The service absolutely shocking. Have been using the Malt Shovel for 50yrs plus and will think long and hard before using it again.
   

   Is this helpful?

   Report
8. s

   sarah

   Warwickshire

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was gorgeous, always had a wonderful meal here. Always a pleasure to come back here.
   

   Is this helpful?

   Report
9. K

   Kurt

   Warwickshire

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I've been going to this public house for many many years even well before the Fire but after it reopened it's never looked better it's kept it traditional looks but in a modern Style the service was fantastic very helpful warming and attentive the food of all the years going to this pub I can honestly say value for money and quality is not affected and consistent with a very good menu pentia drink choices which is not often I get to the pub but when I do regret not coming more often it was nice to see the fire lit cosy warm it was lovely you can see this public house is not all about bums on seats they put care and love into this pub I'm going to try and come more often
   

   • 
   • 
   • 
   • 

   Is this helpful?

   Report
10. C

    Charlotte

    Warwickshire

    1 review

    1.0

    1 review

    Dined on December 7, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Terrible welcome Regulars all crowded around the door couldn't get in and very ignorant stunk of cigarettes inside Booked a table got there and it was an outdoor table and no mention of this when booking Miserable staff and it felt very unwelcoming Couldn't hear myself think period stain on the seat next to us Most shocking place I've ever been too
    

    Is this helpful?

    Report