The Longboard - Sullivan's Island

Review summary

1. C

   Colin

   Charleston

   1 review

   vip
   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

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   The Longboard - Sullivan's IslandResponded 5 days ago

   Seems like you enjoyed your time Colin, glad you did and hope to "c" you soon. -The Longboard Team
   

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2. OT

   OpenTable Diner

   Charleston

   1 review

   5.0

   1 review

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, good food and awesome ambiance. Will definitely be back.
   

   The Longboard - Sullivan's IslandResponded 5 days ago

   Thank you for the kind words; looking forward to your next visit!. -The Longboard Team
   

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3. R

   Robin

   San Francisco

   6 reviews

   4.0

   6 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Most of our food was really good. It was very loud in the restaurant, but it was decorated beautifully.
   

   The Longboard - Sullivan's IslandResponded on November 11, 2024

   Thank you for the review Robin. We're glad you enjoyed your meal and the holiday decor. We appreciate you dining with us, and hope to have you back soon! -The Longboard Team
   

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4. R

   Rick

   Charleston

   6 reviews

   3.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The dinner menu could use some lower priced options, I.e sandwiches or tacos. The food quality was reasonably good but they have some policies that seem to favor profitability over customer experience. To start they require a credit card for a reservation and if you cancel within 24 hours are subject to a $25/head charge. I understand restaurants have to deal with in-line reservations and last minute cancellation but this seems excessive. We ordered the spread starter but didn’t have enough naan to use up the dips so asked for more-only to see an $8 charge on our bill. Please supply enough naan to accommodate the order! Lastly, there’s a 4% credit card fee so when you add things up I think there are better options. On a positive note the space is very nice and the staff friendly and well trained.
   

   The Longboard - Sullivan's IslandResponded 5 days ago

   Hi Rick, thank you for the review. We're glad to hear you enjoyed our restaurant and found our staff to be well trained. The implementation of credit card and cancelation fees began during COVID. They have stuck around and seem to be the way the industry is going. However, if extenuating circumstances arise guests can always call the restaurant and we're generally able to find a compromise concerning the cancellation fee. Additionally, we've have taken your feedback about the naan and have reduced the price for side orders, and complimentary refills for guests who order the Spreads dish. We apologize for any inconvenience during your last visit, and hope to have you back soon to enjoy a four or five star experience. -The Longboard Team
   

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5. d

   daniel

   Charleston

   211 reviews

   vip
   5.0

   211 reviews

   Dined on October 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Happy hour is great and menu items are different and special and quite good
   

   The Longboard - Sullivan's IslandResponded on November 2, 2024

   Hey Daniel, thank you for stopping in! We're so glad you enjoyed our Oyster Hour, and we hope to have you back soon. -The Longboard Team
   

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6. R

   Regina

   New York City

   1 review

   4.0

   1 review

   Dined on October 27, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   All great! Server was excellent! Second time there and enjoyed!
   

   The Longboard - Sullivan's IslandResponded on October 29, 2024

   Hi Regina, thank you for the review! We appreciate you coming back to visit us again, and we're glad to hear that you had an excellent time. Looking forward to your next visit! -The Longboard Team
   

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7. E

   Eric

   New York City

   63 reviews

   vip
   5.0

   63 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great setting, friendly service and delicious food. Will stop in again next time on Sullivan’s Island
   

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8. J

   Joyce

   Charleston

   1 review

   4.0

   1 review

   Dined on October 24, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great dinner, pork chop was excellent! Sushi wraps were a hit. Fun unique cocktails
   

   The Longboard - Sullivan's IslandResponded on October 28, 2024

   Thank you for the review Joyce! We're happy to hear that you enjoyed your dinner. The pork chop's a staff favorite, and we're glad that our sushi wraps and cocktails were such a fun hit. Looking forward to having you back! -The Longboard Team
   

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9. S

   Scott

   New York City

   11 reviews

   5.0

   11 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall good experience. Food was delicious and well presented. Big center restaurant bar area that looked inviting. I would definitely eat there again.
   

   The Longboard - Sullivan's IslandResponded on October 21, 2024

   Thanks for the review Scott! Look forward to having you back soon. -The Longboard Team
   

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10. m

    michael

    Cincinnati

    17 reviews

    5.0

    17 reviews

    Dined on October 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service and great food! Can’t wait to come back again
    

    The Longboard - Sullivan's IslandResponded on October 21, 2024

    It's wonderful to hear how much you enjoyed your time here Michael! Cannot wait to have you back! -The Longboard Team
    

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