The Ivy Royal Tunbridge Wells

Review summary

1. OT

   OpenTable Diner VIP

   Kent7 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing as always!!!! You always feel spoilt following an experience at The Ivy
   

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2. AH

   AnnaH

   Kent1 review

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Usually the service is great, but unfortunately today it wasn’t which was really disappointing
   

   The Ivy Royal Tunbridge WellsResponded 6 days ago

   Hello Anna. Thank you for sharing your feedback with us and we're sorry to hear you were disappointed with your experience. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you'll join us again soon to restore your faith in us.
   

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3. OT

   OpenTable Diner

   New York City3 reviews

   4.0

   Dined on March 1, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We usually love going to The Ivy in Tunbridge Wells. Service was good as usual, but one of our meals arrived barely warm. Although it was sent back willingly and a fresh hot meal arrived, it disturbed the flow of the evening. We paid the full price of the meal whereas maybe a gesture from management would have been helpful. The coffee pots (which we always enjoy with the cream) were very tarnished - a quick polish with a silver cloth would not go amiss. We will be back and hopefully these issues will be resolved.
   

   The Ivy Royal Tunbridge WellsResponded 6 days ago

   Thank you for sharing your feedback with us and we're sorry to hear your experience didn't meet your expectation. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you'll join us again soon to restore your faith in us. The Ivy
   

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4. S

   Sue

   Kent13 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food always consistently good. Sometimes the service a bit hit and miss but tonight, form the lady greeting us to the fabulous waiter, it was really good. As always, when you’re spending over £75 a head, a tad annoying to only be allowed a 2 hour slot
   

   The Ivy Royal Tunbridge WellsResponded 6 days ago

   Thank you for your kind words! We’re delighted to hear that you enjoyed the food and service. It’s wonderful to know that you had such a great experience with us. We look forward to welcoming you back again soon! Best regards, The Ivy Team
   

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5. S

   Sue

   London3 reviews

   4.0

   Dined on February 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   As usual The Ivy delivered good service and excellent food. Compared to some of the competition it's even pretty good value, especially at lunch time.
   

   The Ivy Royal Tunbridge WellsResponded 6 days ago

   Hi Sue, Thank you for taking the time to share your experience with us. We're so pleased you enjoyed your time at the Ivy and we look forward to welcoming you back soon.
   

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6. A

   Anthony VIP

   Brighton18 reviews

   5.0

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional service and food for our lunch. The team do an amazing job.
   

   The Ivy Royal Tunbridge WellsResponded on February 27, 2025

   Thank you for your 5 star review! We hope to see you again soon! The Ivy
   

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7. B

   Barry

   Kent2 reviews

   4.0

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great experience. The service was fantastic. Starter amazing Linguine on the main course was was meh, but the dessert was outstanding. I would go back and its still worth the premium price.
   

   The Ivy Royal Tunbridge WellsResponded on February 17, 2025

   Thank you for your feedback! We’re thrilled you enjoyed the service, starters, and dessert. We’re sorry to hear the linguine didn’t meet your expectations—your input helps us improve. We’re delighted you’d visit us again and look forward to making your next experience even better! Many Thanks The Ivy
   

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8. K

   Katie

   East Sussex1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our afternoon tea experience at The Ivy at Tunbridge Wells was exemplary. We went for our anniversary and the food, service and ambiance were amazing. We were even given a complementary ‘Happy Anniversary’ desert, which was very unexpected and a lovely gesture. Thank you to everyone who made our experience so memorable.
   

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   The Ivy Royal Tunbridge WellsResponded on February 16, 2025

   Thank you so much for your wonderful review! We’re delighted to hear that you chose The Ivy Tunbridge Wells for your special anniversary celebration. It’s fantastic to know you enjoyed the food, service, and ambiance, and we’re so pleased that our little anniversary gesture made your visit even more memorable. We’ll be sure to pass your kind words to the team. We hope to welcome you back for another special occasion soon! Many Thanks The Ivy
   

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9. J

   Jeremy

   Essex4 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent !! Fantastic food and service as always
   

   The Ivy Royal Tunbridge WellsResponded on February 16, 2025

   Hello Jeremy, Thank you for taking the time to leave a lovely review. Many Thanks The Ivy
   

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10. OT

    OpenTable Diner

    London1 review

    3.0

    Dined on February 14, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Really nice, but run of the mill dining - corporate. Steak superb. Expensive for the level.
    

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