The Highlawn

Review summary

1. R

   Ruthy

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a party of 4 for dinner and the food and service were amazing! It was a little loud for our friends an older couple but nonetheless we enjoyed our experience and highly recommend the place.
   

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2. r

   robert

   VIP

   New York City

   84 reviews

   3.0

   84 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Our experience was just ok. Not terrible not wonderful. The majority of window seats were reserved for large parties so getting one was impossible. The line about you can see the view from the mirrors was really annoying. Our server was outstanding. We never felt rushed on a busy night. Food is just mediocre. My son in law loved the duck but the pasta dishes had very little flavor.
   

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3. E

   Evan

   Washington DC

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Food was unfortunately below expectations in flavor. The wrong food was served to us for our apps and the waiter questioned why we were saying it was a different menu item. Overall disappointed with the experience for the price
   

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4. M

   Martha

   Pittsburgh

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The pre fixed lunch menu was delicious. It felt a bit restrictive but the food was executed perfectly.
   

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5. T

   Tom

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Beautiful ambience. Decorated wonderfully for the Christmas season. Food was outstanding. A really rewarding holiday family experience.
   

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6. c

   carolec

   New York City

   3 reviews

   4.0

   3 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Santa Brunch - great for the season. Bit pricey - but super festive and we got to see SANTA!
   

   The HighlawnResponded 6 days ago

   Thank you for joining us; it was our pleasure to host you. We thank you for taking the time to leave us a review. Your feedback is most appreciated and welcomed. We look forward to seeing you again! Very best, Laine Facatselis HL Assistant General Manager
   

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7. D

   Donna

   VIP

   New York City

   18 reviews

   4.0

   18 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Being totallyhonest food lacked flavor! My fettuccine bolognese needed salt and tney never offered cheese? I feel the food last year was outstanding? Very disappointed but will try again
   

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8. D

   Diana

   New York City

   12 reviews

   4.0

   12 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We celebrated a milestone birthday and The Highlawn was everything we wanted it to be. A wonderful place for a special occasion.
   

   The HighlawnResponded 6 days ago

   Thank you for joining us; it was our pleasure to host you. We thank you for taking the time to leave us a review. Your feedback is most appreciated and welcomed. We look forward to seeing you again! Very best, Laine Facatselis HL Assistant General Manager
   

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9. J

   Joanne

   New York City

   24 reviews

   1.0

   24 reviews

   Dined on December 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   We went for the view and had none. The food is terrible and overpriced. There are very few vegetarian options - we are not vegetarians but prefer not to eat so much meat - and they pre-mix dishes so can't remove the meat in dishes that they otherwise easily could.
   

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10. L

    Lori

    VIP

    New York City

    42 reviews

    1.0

    42 reviews

    Dined on December 7, 2024

    1. Overall 1
    2. Food 4
    3. Service 4
    4. Ambience 1

    My husband and I went to Highlawn. We love this place. We went and got all dressed up to celebrate the Christmas holiday. Last night, there was so much chaos, the lobby was mobbed with people. Unfortunately, every time we go and I believe we go a lot, we always get the same table. I happen to believe it is the worst table in the place. Every time we go, I complain. It is incredibly cold in the summer or winter. I always have to bring something to put on. Last night I wore my fur all during the meal. I always request a seat change. So we eventually were seated, much later then our reservation. I told them, that I hate the table and do not want to sit here. They then said they would try to find something. Please don't order anything we were told. We waited and meanwhile, a window seat became available. They never asked us to move and they sat someone else. We were left of the kitchen, behind us was the round table with the banquette. The table had all sorts of seats around it. My seat backed up to the tables seat but the waiters didn't see that to be a problem, they just plowed through. Hit me every time. Between not moving me and hitting me all night long and having to wear a fur coat. I was furious. It was a horrible experience. Not sure if I a say that I will come back. The staff did not care that I was unhappy. Don't promise that you will move someone if you have no intention of doing it. My Christmas experience at the Highlawn was horrible. For what I paid for dinner and wine, I can go to many other expensive restaurants and be treated far better than last evening. Not a happy customer!!!!!!!!!
    

    The HighlawnResponded 7 days ago

    Hi Lori, Thank you for taking the opportunity for us to make it up to you. See you 1/4 with the new menus !
    

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