The Helmsman

The Helmsman reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. w

   william VIP

   New York City2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a party of 8 for Easter Buffet and it was terrific. The food was delicious and wait staff super attentive and very friendly. We are looking forward to coming back for dinner in the near future.
   

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2. F

   Florence VIP

   Greater Boston14 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First visit. Nice atmosphere, good food, lovely staff.
   

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3. J

   Janet VIP

   New York City4 reviews

   4.0

   Dined on April 14, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The night we had dinner which was Monday the 14 th the Restsurant was crowed , they were short staffed yet the service was outstanding. Hats off to our waitress and the young man setting tables, cleaning tables and giving water. As to the food the mussels need a sauce that has some flavor. The salads were great but to much dressing. Again service was amazing.
   

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4. v

   veronica

   New York City12 reviews

   4.0

   Dined on April 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   With a limited staff for a Sunday the service was good, Very friendly and accommodating. Food was good.
   

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5. R

   Robert

   Philadelphia16 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   This was a really pleasant surprise - finding such a quality restaurant at the hotel. The food was good and the prices reasonable. There were a few "slow moments" in the service, but generally it was really good. Olivia was very pleasant and nice to talk to. The noise was a little louder than I generally like, but that has more to do with the hotel than the restaurant. Apparently there is a large group of young girls staying for some local dance event. A large group of 10-year-olds can be loud (and so can their mothers!)
   

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6. T

   Tami VIP

   Connecticut5 reviews

   3.0

   Dined on March 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Visited on Saturday, March 15, 2025. This has so much potential. First, the good stuff: Drinks... cocktail program was great, and wine service equally impressive. Server brough multiple bottles to the table for tasting prior to ordering by the glass! Food was nicely plated and delicious. Now for the needs improvement... space is beautiful, however, VERY VERY noisy. Noise spills over from the lobby/lobby bar. Like REALLY spills over. LOTS of children yelling, screaming, running around. Now, I know this Marriot is family-friendly, but for a restaurant that bills itself "fine dining", they need to do something about the clientele noise level. I did notice that there were several larger groups with tons of tiny kids off in more private rooms, but close the doors for goodness sake! Then, the lighting... VERY bright when sitting under one of the ceiling lights... they have beautiful little lamps on the tables, but for what purpose when you're sitting under a bright spotlight?? We asked if it was possible to dim them, but was told "no". (by a slightly rude manager) And the music piped in was quite confusing. It was nice when it was jazz (fit the restaurant) but then kept switching over to classic rock and pop. Weird. Not sure what management can do to fix these issues, but we certainly would NOT return if we wanted a romantic or special occasion dinner. Pity.
   

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7. OT

   OpenTable Diner

   Greater Boston3 reviews

   4.0

   Dined on February 27, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The experience notations say that it starts at 5:00 pm SHARP but they wouldn’t even seat us at 4:50 so I think the event should be pushed back if they won’t seat before it supposedly starts. Food was great, attentive staff, delicious wine. In the bar area where we had to wait to be seated the floors were extremely sticky and no one behind the bar. Not a great impression. Also, the only restroom near the restaurant was closed for cleaning just as the dinner let out. Poor timing.
   

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8. A

   Alysha

   Greater Boston1 review

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Prime Rib Wednesday was perfection, especially for the cost. Great food and beyond fantastic service from start to finish.
   

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9. A

   Amanda

   Las Vegas1 review

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful dining experience! The atmosphere was inviting, the service was excellent, and the seafood tower was absolutely delicious.
   

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10. N

    Nicole

    Greater Boston11 reviews

    4.0

    Dined on February 18, 2025

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    Coffee was not hot but the the fruit salad that can along side both our pastries (and included in price) was a welcome, fresh surprise!
    

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