The Hardiman - Afternoon Tea

Review summary

1. OT

   OpenTable Diner

   London

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   It was terrible. 15mins waiting I had to keep going to find staff and request our table and was ignored my most. Finally sat 20mins later than booked. Again staff disappeared. It was 45min before we had drinks order taken. My mug had a huge chip. Our food was served an hour late. The area was freezing aswell with the main door blowing cold air on top of you. It was frustrating to find staff to speak too. There wasn't even people to complain too. I went to pay and they tired to charge me twice. Food was OK but everything else was awful. Never ever again and i suggest people go elsewhere
   

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2. J

   Jane

   Connacht

   2 reviews

   4.0

   2 reviews

   Dined on December 2, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was beautiful and great service. Seating area was pretty cold due to the revolving door. Otherwise lovely.
   

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3. OT

   OpenTable Diner

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great experience at the Afternoon Tea service with my sister and nieces. They easily accommodated my sister's gluten allergy and my nieces felt like princesses through the whole experience. Our server was so lovely to us and made us feel special. The pianist played beautifully and my youngest niece was enamored with her. I highly recommend booking yourself an afternoon tea here.
   

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4. G

   George

   Yorkshire

   2 reviews

   3.0

   2 reviews

   Dined on October 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   This was a very nice afternoon tea, in a lovely setting. It was not amazing, we were expecting a little more. We have had afternoon teas all over the world. It was ok. It was elevated by an amazing member of staff who made it more special. The environment was noisy with lots of coming and going as we thought they were prepping for Christmas decorations. The ladies toilets were in such a mess that I mentioned to an indifferent member of staff on the front desk. Only ok, not marvellous.
   

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5. B

   Brenna

   Portland

   2 reviews

   2.0

   2 reviews

   Dined on October 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   The tea experience at Hardiman seems to be an afterthought at best for their culinary and service staff. You are located in lobby which has a lot of noise and foot traffic. The tea selection was basic and the food was bad. The pastries and scones were very dry and seemed like they had been previously frozen. No clotted cream or even normal butter is provided. Sandwiches were poorly constructed - they gave me one that was only a spread on white bread. The staff was pleasant but clearly too busy for a tea experience. For the price; this was not at all worth it.
   

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6. G

   Gabrielle

   Connacht

   1 review

   2.0

   1 review

   Dined on August 28, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 1

   It was alright, but you’re sat in the lobby of the hotel around threadbare couches, doors wide open getting the sounds of eyre square, people walking into the lobby with their bikes, etc. Just not the elegant or refined experience you have in mind when you book afternoon tea. And like, the saucer under my cup had been dirty (not a huge deal as food doesn’t go on that, but still a bit of an ick). Not super well presented on the table. The server was nice. The food was nice. But yeah, overall a kind of mediocre experience and a bit overpriced as a result.
   

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7. OT

   OpenTable Diner

   Connacht

   1 review

   5.0

   1 review

   Dined on August 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience Delicious food Nice atmosphere
   

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8. K

   Katie

   Connacht

   1 review

   4.0

   1 review

   Dined on August 17, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food wasn’t great but service, music and ambience was so lovely
   

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9. C

   Collette

   Connacht

   1 review

   5.0

   1 review

   Dined on August 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had afternoon tea with my daughter. We had a lovely experience. Our waiter was very friendly and attentive and we weren't rushed. The lobby area was perfect for the occasion. Really enjoyed it as a treat.
   

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10. C

    Catherina

    Connacht

    1 review

    4.0

    1 review

    Dined on July 30, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    A very enjoyable experience. I received it as a gift, which was fabulous as it's not something I would normally do. Quite expensive for what you get, but a lovely treat. Service and atmosphere was great and no pressure to rush us out.
    

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