The Hampton Social - Skokie

Review summary

1. T

   Tim

   Chicago

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great service, great live musician. Food is overpriced for portion sizes and quality.
   

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2. L

   Linda

   Chicago

   48 reviews

   5.0

   48 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for Happy Hour. The fries, tuna tartare and Brussel sprouts were all really good. Nice selection of drink specials too. I would definitely go back!
   

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3. T

   Terrianne

   Chicago

   14 reviews

   vip
   3.0

   14 reviews

   Dined on December 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Usually a great experience, but today things were off with our meals. Calamari came out as one big clump and meals ok.
   

   The Hampton Social - SkokieResponded 5 days ago

   Dear Terrianne, Thank you for taking the time to post a review. We value your feedback. I am sorry to hear that the food did not meet our standard of impressive. We pride ourselves on delivering delicious food with a high level of standards and it looks like we missed this opportunity on your visit. Please reach out to me personally and let me know if you would give us another opportunity to make your experience a 5 Star. Sincerely, Julie Ramirez General Manager 847-307-5207
   

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4. L

   Laura

   San Francisco

   9 reviews

   4.0

   9 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Surprisingly excellent food for a large restaurant. Service was decent. Wine is frightfully overpriced with very small pours.
   

   The Hampton Social - SkokieResponded 3 days ago

   Thank you, Laura, for your feedback. We strive to deliver excellent cuisine and an enjoyable dining experience. Your satisfaction is our top priority, and we appreciate your comments regarding our wine selection. We hope to have the pleasure of welcoming you back soon. Cheers!
   

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5. OT

   OpenTable Diner

   Western NC

   2 reviews

   3.0

   2 reviews

   Dined on December 6, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was excellent. Food was overpriced. A bit disappointing.
   

   The Hampton Social - SkokieResponded 5 days ago

   Dear Guest, Thank you for taking the time to post a review. We value your feedback and I am glad to hear that you enjoyed the service you received. We take pride in providing the best in service, food and ambiance. I am sorry to hear that when you did visit us, your experience was not 5 stars and you did not see a value. Please reach out to me personally, we would love to see you again so our team can provide a better experience. Sincerely, Julie Ramirez General Manager 847-307-5207
   

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6. J

   Josh

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food was fantastic! Can't wait to go back.
   

   The Hampton Social - SkokieResponded on December 3, 2024

   Josh, thank you for visiting us! We're delighted to hear you enjoyed the fantastic food and great service. Your kind words are appreciated, and we look forward to welcoming you back soon. Cheers!
   

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7. S

   Simon

   Chicago

   16 reviews

   3.0

   16 reviews

   Dined on November 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We are frequent patrons since they opened few years back food quality keeps going down and prices going up and menu getting smaller not that many choices but drink menu is getting bigger we tried to give them a try every time but it’s way expensive compared to other better options at the mall now $200 for lunch for 6 without appetizers or drinks or desserts Burgers and pizza
   

   The Hampton Social - SkokieResponded on December 6, 2024

   Dear Simon, Thank you for taking the time to post a review. We take pride in providing the best in service, food and ambiance. I am sorry to hear that when you did visit us, you were not impressed with our menu options and did not experience a value overall. Please reach out to me personally, we would love to see you again so our team can provide a better experience. Sincerely, Julie Ramirez General Manager 847-307-5207
   

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8. JB

   JeanieB

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is always delicious and prepared well. Wait staff is courteous and attentive but not overly so. They always ask about food allergies which is so nice since many dishes may have something in them that only the chef knows about. Ambiance is very pleasant. Nice place to celebrate special occasions or host clients.
   

   The Hampton Social - SkokieResponded on November 25, 2024

   Jeanie, thank you for your visit and lovely feedback! We're delighted to hear that you enjoyed our food and appreciated our attentive service. We look forward to welcoming you back soon for a special occasion or a client meeting. Cheers!
   

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9. S

   Sarah

   Chicago

   1 review

   1.0

   1 review

   Dined on November 24, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I’ve been to this location numerous times and while it’s never been 5 star service, yesterday was by far the worst I’ve experienced. Service was terrible. It took over 10 minutes for our server to acknowledge us, and over 25 min for our drink orders. The bartender had to leave his post at the bar to bring us our drinks and take our food order while our server attended to tables that were seated after us. We tried to use the QR code to pay at our table but the wrong ticket was assigned so we had to track down our server for the check which was the only prompt thing she did. I will not be back.
   

   The Hampton Social - SkokieResponded on November 29, 2024

   Thank you for taking your time to share your experience. It is disappointing to hear all that took place. We consider you a regular guest, as you have visited us several times and we appreciate your loyalty. Although we strive to take care of all of our guests, we especially value your honest and direct feedback. We pride ourselves on our fresh and delicious menu but also our passion for hospitality and ability to make positive memorable experiences. I apologize that we missed the opportunity to do this for you. I would love to invite you back and make sure you have an amazing experience. Please reach out to me personally to make your next reservation. Julie Ramirez General Manager 847-307-5207
   

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10. A

    Amy

    Las Vegas

    8 reviews

    2.0

    8 reviews

    Dined on November 24, 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4

    I’m not sure what was going on with service, our table and the one next to us were almost completely ignored by our server, a bar tender had to come over step in and take our orders. The salad one in our party ordered had extra things not listed on the menu which was a big issue due to food sensitivities, it was remade and still had things added. The manager removed the price from the bill & offered a free desert (which we didn’t take), but basically he couldn’t get away from us fast enough. This is our second time eating at this location, third for the franchise- I will be out last time.
    

    The Hampton Social - SkokieResponded on November 29, 2024

    Thank you for taking the time to post a review. We value your feedback. I am sorry to hear that we did not give you exceptional service and take special care with your food sensitivities. This is one area that should never be overlooked or mistakes made. I also apologize that we did not do the right thing and take responsibility for our mistake and make you a salad with the correct specifications. We pride ourselves on our service standards and it is apparent we missed the opportunity to have you leave impressed. I hope you will reconsider trying us again. Please reach out to me to make your next reservation. I look forward to making sure you have a great experience. Julie Ramirez General Manager 847-307-5207
    

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