The Gutter

Review summary

1. N

   Nicki

   VIP

   Phoenix

   2 reviews

   1.0

   2 reviews

   Dined on December 23, 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 2

   This place (hotel included) is a legitimate disaster. We made an appointment for bowling at 11:15pm on OpenTable and arrived at the hotel an hour early so we could check out the Christmas decor in the lobby and grab a cocktail. While the actual hotel is beautifully decorated, there’s not a SINGLE person working except the bartenders. No joke, no one was at the front door of the hotel, check-in, or the concierge. The entire lobby was packed to the gills, so it made it extremely confusing to know if we could just grab a table or had to order at the bar. We gave up and headed to The Gutter, another JAM PACKED bar with no hostess and no place to check in for bowling. After standing in a massive line for the bar (10 people deep), I told the bartender I had a bowling reservation and wasn’t sure what I needed to do. He told me to just go stand near the alley and eventually someone would show up. What?? So my already very annoyed party heads back to that area and waits a full 10 minutes with not a single employee coming anywhere near the area. I headed back to the bar to stand in line for another 10 minutes just to ask the same question. Fortunately this guy actually took the 5 seconds to alert someone to come help us. Once seated, our actual server (a young man with dark hair) was lovely and we had a great time. The overall annoyance we experienced and total lack of management in every area of this hotel would never make me return.
   

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2. S

   Stacey

   VIP

   San Diego

   5 reviews

   1.0

   5 reviews

   Dined on December 21, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It’s nonrefundable, it was so unbelievably packed you could not walk or get through. We couldn’t find anyone to check us in and we could hardly get back into the building or move and we ended up just saying forget it and I lost my $50.
   

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3. K

   Kristin

   VIP

   San Diego

   34 reviews

   5.0

   34 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience visiting the gutter. Beautiful lanes, quick service (drinks only, no food) and we had a great time
   

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4. M

   Mary

   San Diego

   23 reviews

   5.0

   23 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 4

   Fun experience being in one of only two lanes at the place. No one had booked the other lane (either that or they never showed up), so it was just us two bowling, which was a little strange, but fun. People in the bar would repeatedly come over wondering if they could play in the other lane, but the host turned them away. The atmosphere was very cool yet comfortable. It was definitely on the noisy side due to the crowds at the bar.
   

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5. A

   Annora

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a fun time! Great drinks and fun games, definitely would recommend and come again!
   

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6. C

   Charles

   VIP

   Seattle

   4 reviews

   5.0

   4 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great times had by all! What a good use of the Open Table app! Very convenient!
   

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7. K

   Kiki

   San Diego

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is a cool place, we had fun celebrating a family reunion and a birthday!!!! Great service!
   

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8. G

   Gabrielle

   VIP

   San Diego

   1 review

   5.0

   1 review

   Dined on September 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! Shoutout to Jesse, Lauren, and Lamont and CJ some of the best human beings I’ve ever met.
   

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9. OT

   OpenTable Diner

   VIP

   Toronto

   1 review

   5.0

   1 review

   Dined on September 15, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great time bowling with great drinks. We love this hotel so much!
   

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10. R

    Ruben

    VIP

    San Diego

    9 reviews

    5.0

    9 reviews

    Dined on September 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing place to go bowling and have amazing drinks. The service is 5/5
    

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