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The Grand by Concerto, London, Greater London

The Grand by Concerto

3.8
3.8
28 Reviews
£25 and under
Italian

Make a reservation

2 people
7:00 PM
Experiences are available.
  • Great for brunch
  • Charming
  • Fancy
Italian restaurant offering you style, elegance and finesse in the hearty of London.

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    Italian, Afternoon Tea, British
  • Hours of operation
    Daily 7:30 am–11:00 pm
  • Phone number
    020 7494 6862
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Business Casual
  • Neighborhood
    Soho
  • Parking details
    None
  • Public transit
    Near to Piccadilly Circus Tube Station
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Gluten-free Options, High Tea, Outdoor Smoking Area, Vegan, Wheelchair Access, Wine

Experiences

  • Breakfast Special Menu

    Multiple dates available
    Embark on a culinary journey each morning at Caffè Concerto, where the art of breakfast is celebrated with elegance and flair. Our resplendent Breakfast Special beckons with an array of sumptuous classics, each dish a masterpiece of flavour. Savour the opulent Full English Breakfast, Garden Breakfast, Eggs Florentine, French Toast, Porridge, and the sophisticated Continental Breakfast—all at unparalleled special prices starting from 7.95. Nestled in the heart of Central London, we invite you to indulge in the morning ritual of breakfast, reimagined with a touch of luxury. Available from opening until 11 am, it's the perfect prelude to your day.
    Breakfast Special Menu Photo
  • £19.20 Set Menu

    £19.20 per person

    Multiple dates available
    Indulge in an exclusive dining experience at Caffè Concerto. Available from Sunday to Thursday, 5 pm until close. Enjoy a two-course meal at just £19.20 per person and savour a beautifully curated pairing of seasonal and signature dishes. Elevate your meal further with a handpicked wine from our sommelier's selection, designed to complement and heighten your dining experience. Simply inquire with our staff, and they'll happily present you with our wine list and pricing, guiding you to make the perfect choice. Join us for a memorable night where fine food meets fine wine for a complete gastronomic adventure. Note: A discretionary optional service charge of 13.5% will be added to your bill.
    £19.20 Set Menu Photo

What 28 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 4Food
  • 3.7Service
  • 4Ambience
  • 3.8Value

NoiseEnergetic

28 Reviews
  1. Cyrilene

    London

    2 reviews

    1.0

    2 reviews

    Dined on November 9, 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 3
    The mains and tea for two were very good. However, to get service we had to seek out an available staff. My party of 8 would have ordered more drinks had the staff been more attentive. Despite the quality of the food, I won’t be returning nor will I recommend this restaurant to any of my friends or family.

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  2. Damien

    London

    4 reviews

    vip
    5.0

    4 reviews

    Dined on September 11, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    I often frequent Caffe Concerto for a sweet treat, as they are reliable in terms of their desserts and service. This one has a really beautiful interior. I had the Apple Crumble Frangipane and the Honey Vanilla Latte. The frangipane was baked well and melt in the mouth. If I had to be picky, the custard could have been warmer, but I will ask for that next time. The service was as good as always.

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  3. Hameed

    London

    6 reviews

    5.0

    6 reviews

    Dined on August 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My friend and I sat there for five hours eating and drinking in lovely surroundings, excellent service and highly recommended!

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  4. BrianaN

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on July 26, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    We loved our afternoon tea overall. We did request vegetarian options, but none were included in the food we received. The server came by very sporadically; we asked for water three times and finally got it when we received our check. We still had a good experience, but the service was lacking.

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  5. DavidS

    London

    2 reviews

    2.0

    2 reviews

    Dined on July 26, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    Had no English breakfast tea left at 2pm in the afternoon!! Surely that is the most popular choice of drink with afternoon tea!?! Could the staff not have popped around the corner to another Caffe Concerto or even gone to the shops, as they are in Central London after all?

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  6. meloindalovesthedr

    London

    4 reviews

    2.0

    4 reviews

    Dined on July 10, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    I have eaten at a different branch of Cafe Concerto previously which was very good. Sadly the same cannot be said for this branch. We had rebooked but there was no acknowledgment of that. We had 3 different staff members serving us, the initial one was sullen and not engaging and the service was very slow apart from the rapid bringing of the bill at the end. The staff didn’t know what a sherry was, took 10 minutes to come and tell us there was no gin left, this on a Wednesday lunchtime. They brought olives with not enough olives sticks for the group, couldn’t provide mint sauce for the lamb or vinegar for the chips. The lamb was tasteless and swimming in gravy, the spaghetti dish, while tasty had no broad beans in which were listed as part of the dish and the one dessert we ordered was unavajlable, once again it took a long time to tell us this. 2 of the group were vegan and while there were vegan main course options there was not even 1 vegan starter option. V If it hadn’t been for the fact my frail Mother was paying and we had to get to the theatre I would have complained to the manager and refused to pay the service charge at the end. Very poor. Will not be coming here again.

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  7. OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on June 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Great, will come back! Food was tasty. Nice to have afterwards tea outside.

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  8. RooMarS

    Norfolk/Suffolk

    2 reviews

    5.0

    2 reviews

    Dined on June 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely restaurant, great location to meet before our trip to the theatre. Food was tasty.

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  9. OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on May 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Délicieux et très beau,excellent service, terrasse agréable

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  10. Andrew

    London

    2 reviews

    1.0

    2 reviews

    Dined on March 28, 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 2
    Whilst the afternoon tea was perfectly fine, the low staffing level (2 for about 20 tables) was woeful and is an indictment of the management. There is no way demand from the tables could be met satisfactorily with only two people front of house, and although it was not the fault of the poor front of house team who tried their best, we had to ask repeatedly for almost every element of our order. I cannot recommend the this venue to anyone wanting a pleasant afternoon tea experience. Management have a lot of explaining to do.

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FAQs

The Grand by Concerto is rated 3.8 stars by 28 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Experiences are available.
Google Map for The Grand by Concerto

1 Glasshouse St, London, Greater London W1B 5RL

Additional information

  • Neighborhood
    Soho
  • Hours of operation
    Daily 7:30 am–11:00 pm
  • Price
    £25 and under
  • Cuisines
    Italian, Afternoon Tea, British
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    None
  • Public transit
    Near to Piccadilly Circus Tube Station
  • Payment options
    AMEX, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Gluten-free Options, High Tea, Outdoor Smoking Area, Vegan, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
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  • Cookie Preferences
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