The Foundry at Trilogy® Lake Norman

Review summary

1. C

   Cheryl

   Charlotte

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the customer service was amazing. We had great service. Summer was an amazing waitress.
   

   Is this helpful?

2. l

   lauri

   VIP

   Charlotte

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hello, I am happy to share how terrific our visit was to the Foundry today. Let me start by saying that we enjoy dining at the Foundry about twice a month since they opened. We are not residents at the property, yet always feel right at home while dining. I had ordered the Millionaire turkey burger with a GF bun. I have ordered this exact meal several times in the past and been very pleased. However, today it was sub par. Our server, Christine, checked on our meal shortly after it was delivered to the table. She inquired how the food was and I hesitated to reply. I replied that it was not the high quality that it normally was. Nonetheless, Christine was was quick to offer to make it right. In fact, she suggested an alternate to the turkey burger by asking if I was interested in the black bean burger. I chose to try the black bean burger and it was excellent. A couple things, I appreciated the offer to try an alternate burger and that she wanted to make sure that I had a meal that I would enjoy. I never ever send a meal back to the kitchen, and I mean never. The black bean burger was excellent, the GF bun was very good(tender & didn’t fall apart) in the first couple bites. Overall, another great meal at The Foundry. Christine was not only pleasant but her service was exceptional, well done. Bottom line, The Foundry gets it right every single time! Also, I would be remiss if I didn’t acknowledge the incredibly warm reception by Serenity. She is such a perfectly kind soul who receives guests with a kind smile. Well done Foundry, well done.
   

   Is this helpful?

3. k

   kathleen

   Charlotte

   5 reviews

   5.0

   5 reviews

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The new chef is already making a big difference! So it the new Manager, Roland. Thank you Roland.
   

   The Foundry at Trilogy® Lake NormanResponded 3 days ago

   We appreciate your review and your feedback Kathleen. Chef Justin is great and our Manager Roland is terrific at his job. Thank you so very much! Sincerely, Bobbi Christopher F&B Assist. Manager
   

   Is this helpful?

4. j

   john

   VIP

   Charlotte

   78 reviews

   5.0

   78 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Family choice for our Sunday early evening dinner. Something for everyone, nice wine list, good selection of entrees and a few excellent deserts.
   

   The Foundry at Trilogy® Lake NormanResponded on February 6, 2025

   Thank you John for taking the time to leave us such a good review. We appreciate you and hope to see you again soon! Sincerely, Bobbi Christopher F&B Assistant Manager
   

   Is this helpful?

5. B

   Bonnie

   VIP

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, service and ambience were top rate. Chef Justin is a great addition.
   

   The Foundry at Trilogy® Lake NormanResponded on February 2, 2025

   Thank you so much Bonnie for leaving us this review. We are very happy to have Chef Justin with us and he has gotten rave reviews. Sincerely, Bobbi Christopher F&B Supervisor
   

   Is this helpful?

6. M

   MARGO

   Charleston

   8 reviews

   4.0

   8 reviews

   Dined on February 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had a nice dinner as always. Red fish some of the beat fish we ever had
   

   The Foundry at Trilogy® Lake NormanResponded on February 2, 2025

   We appreciate your review and feedback Margo. The Red fish did fly out of the window all week. Come in again soon. Sincerely, Bobbi Christopher F&B Supervisor
   

   Is this helpful?

7. J

   Jason

   VIP

   Charlotte

   5 reviews

   5.0

   5 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Foundry is a hidden gem, service and food are always great.
   

   The Foundry at Trilogy® Lake NormanResponded on February 2, 2025

   We love hearing from everyone about their experiences with us Jason. We do appreciate you. Sincerely, Bobbi Christopher F&B Supervisor
   

   Is this helpful?

8. R

   Randy

   VIP

   Charlotte

   17 reviews

   5.0

   17 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food and wonderful customer service! Will be back again soon
   

   The Foundry at Trilogy® Lake NormanResponded on February 2, 2025

   We are so happy to hear this Randy. We love making your experience a great one. Sincerely, Bobbi Christopher F&B Supervisor
   

   Is this helpful?

9. T

   Terri

   Phoenix

   1 review

   4.0

   1 review

   Dined on January 25, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was Candi and she was very attentive! We ordered the fish and chips and steak frites. They came with Parmesan fries which were good. But way too much! The fish and chips consisted of three pieces of fried fish served on top of a boatload of fries. Overwhelming amount of fries. Same with the steak frites dinner. Please. Save your potatoes. If you want to fill the plate, maybe consider a small green salad on the side.
   

   The Foundry at Trilogy® Lake NormanResponded on January 26, 2025

   Thank you so much Terri for leaving us a review and all of your feedback. This better helps us to make this a wonderful experience for everyone. We are very happy to have Candi, she is such a great addition to our team! Sincerely, Bobbi Christopher F&B Supervisor
   

   Is this helpful?

10. R

    Rita

    VIP

    Charlotte

    10 reviews

    5.0

    10 reviews

    Dined on January 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food is always excellent and so is the service. Bobby the manager is always kind and smiling. She comes by every table in the restaurant to make sure we are enjoying our meal and the experience. I would highly recommend The Foundry
    

    The Foundry at Trilogy® Lake NormanResponded on January 27, 2025

    Thank you so much Rita, we appreciate you taking the time to leave us this wonderful review and feedback. It is always so nice to hear how your experience is with us. I do appreciate the shout also. It is a wonderful place. Sincerely, Bobbi Christopher F&B Supervisor
    

    Is this helpful?