The Foundry at Trilogy® Lake Norman

Review summary

1. C

   Claudine

   VIP

   Detroit

   5 reviews

   1.0

   5 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Terrible food quality but nice ambience. Will not go back again.
   

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2. K

   Kimberly

   Charlotte

   37 reviews

   5.0

   37 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Love the staff at the Foundry- they are simply amazing!!!
   

   The Foundry at Trilogy® Lake NormanResponded 6 days ago

   We love our Members & Guests also!! Thank you for letting us know how we did and please come in again soon. Sincerely, Bobbi Christopher F&B Supervisor
   

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3. W

   William

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We’re frequently flyers at the Foundry. Never disappointed!
   

   The Foundry at Trilogy® Lake NormanResponded 7 days ago

   We love this William, and love having our regulars come in to see us and dine with us. Can't wait for your next visit. Sincerely, Bobbi Christopher F&B Supervisor
   

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4. R

   Russell K

   VIP

   New York City

   9 reviews

   5.0

   9 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Truly enjoy the staff. A true pleasure meeting Roland. Jen is the #1 server! Outstanding and professional. Bobbie is the very BEST! Noah, also the very BEST!! Truly love the team!!! Thank you!
   

   The Foundry at Trilogy® Lake NormanResponded on December 21, 2024

   Oh my Russ - How fantastic!! Yes Noah, Jen & the Team are great! We love having you guys in and love seeing you smiling faces. We can't wait to see you again very soon! Sincerely, Bobbi Christopher F&B Supervisor
   

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5. j

   john

   VIP

   Charlotte

   76 reviews

   5.0

   76 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Another very enjoyable dinner at the Foundry. The entire family agrees that this is one choice that we all agree on.
   

   The Foundry at Trilogy® Lake NormanResponded on December 19, 2024

   We are so happy to hear this. We love being able to meet our member & guests expectations. Please come again soon. Sincerely, Bobbi Christopher F&B Supervisor
   

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6. M

   Mary

   VIP

   Charlotte

   9 reviews

   5.0

   9 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   New menu items looking forward to try. Sunday pizza, salads and drinks special bring us back. Yum
   

   The Foundry at Trilogy® Lake NormanResponded on December 14, 2024

   Thank you so much Mary. We can't wait to have you back in soon. We appreciate you. Sincerely, Bobbi Christopher F&B Supervisor
   

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7. H

   Harold

   Phoenix

   20 reviews

   4.0

   20 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had three very good meals. The portions were more than ample if not a bit overpriced. Since we live in Trilogy, we eat here fairly often. While the Foundry has had some serious management changes in and outside the kitchen, it was not noticeable during our meal. We had an exceptional server, Noah, whose attention to details at our table was admirable. I am a soup person so I regularly order soup with my meal. Unfortunately, I felt $9 for a cup (not a bowl) of soup was excessive and my biggest complaint is that the soup was not served piping hot . I have mentioned this problem before and was assured it would be fixed. Unfortunately this was not the case once again.
   

   The Foundry at Trilogy® Lake NormanResponded on December 9, 2024

   We are so sorry to hear about the soup issue Harold. We have been trying to keep it hotter without burning it and giving it the burnt taste. We do appreciate you coming in and supporting us as you do. We are building a strong team and together we will be stronger. Noah is actually our F&B Manager, he was serving tables for one of our servers as a reward. Thank you for coming and we can't wait to see you again. Sincerely, Bobbi Christopher F&B Supervisor
   

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8. J

   Jen

   VIP

   Washington DC

   15 reviews

   5.0

   15 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the service was excellent. I would highly recommend enjoying a dinner at The Foundry.
   

   The Foundry at Trilogy® Lake NormanResponded on December 8, 2024

   It's always a pleasure to hear this and see this type of review. We can't wait for you to come back in soon Jen. Thank you so much. Sincerely, Bobbi Christopher F&B Supervisor
   

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9. OT

   OpenTable Diner

   Richmond

   1 review

   4.0

   1 review

   Dined on December 5, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Terrific food, including very interesting new menu items. Bar is always A+, very friendly bar.
   

   The Foundry at Trilogy® Lake NormanResponded on December 5, 2024

   It's great to get the positive feed back on our menu and food. We do apologize for any wait time for your service that you may have had. I do hope to see you in again soon. Sincerely, Bobbi Christopher F&B Supervisor
   

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10. J

    Jacqueline

    VIP

    Charlotte

    7 reviews

    2.0

    7 reviews

    Dined on December 1, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3

    The restaurant was quiet but it took more than 15 minutes for our wine and beer to come. When we asked, we were told that the bartender was busy filling orders at the bar. When we needed something during the meal, our waiter was nowhere to be seen.
    

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