The Footman - Mayfair

Review summary

1. TW

   TeanaW

   Cheshire2 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, Excellent wine choice and Excellent service as always. Noisier than usual in the upstairs dining room which wasn't ideal, as difficult to hear each other (due to a large group of loud men dining) Overall Excellent. Steak was perfect!
   

   The Footman - MayfairResponded on March 3, 2025

   Hi TeanaW, Thanks for taking the time to leave us a review. Delighted that you enjoyed the food especially the steak, wine and service. I'll be sure to pass on your sentiments to the team. Hope to see you back soon. Warm Regards, Team Footman
   

   Is this helpful?

2. S

   Sebastian

   London2 reviews

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food arrived stone Cold. Tasteless. Dry. Missing items off plate. Loud cramped seating. Short staffed thus slow service. Lots of items off menu out of stock. Atrocious especially for Mayfair. Will not return.
   

   The Footman - MayfairResponded on February 19, 2025

   Hi Sebastian, I am disappointed to hear your visit did not meet your expectations. I hope you give us another try as this is not our usual standard. warm regards, Team Footman
   

   Is this helpful?

3. A

   Anne-Catherine VIP

   London11 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The location is great and the pub is very nicely decorated. However, the service was very slow (we had to wait for our drinks for quite some time, same for other tables). The portions are on the small side (if you don’t go for a steak or fish and chips, then you get a relatively small plate). The dessert was too sweet.
   

   The Footman - MayfairResponded on February 19, 2025

   Hi Anne, I am disappointed to hear your visit did not meet your expectations. We value your feedback and I hope you give us another try as this is not our usual standard. warm regards, Team Footman
   

   Is this helpful?

4. a

   alexa VIP

   Tahoe3 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Being jet lagged travelers, the lounge area of The Footman proved to be exactly what we needed. Dinner and service were top notch!
   

   The Footman - MayfairResponded on February 19, 2025

   Hi Alexa, I am so glad to hear you enjoyed your visit with us. We can't wait to welcome you back on your next visit. Warm Regards, Team Footman
   

   Is this helpful?

5. I

   Iain

   London4 reviews

   5.0

   Dined on January 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I'm a big fan of the hidden gem that is the first floor dining room here. It is a pleasant oasis in Mayfair with great food and great service. We had the Ribeye for lunch today. They were outstanding! I will continue to be a regular patron here.
   

   The Footman - MayfairResponded on January 31, 2025

   Hi Iain, Thank you for writing this review. We are delighted to read that you enjoyed the Ribeye and service. Will definitely pass on this review to the team. Looking forward to seeing you soon. Warm Regards, Team Footman
   

   Is this helpful?

6. R

   Roy

   Buckinghamshire2 reviews

   4.0

   Dined on January 28, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The menu is varied and good but small enough to be able to rely on the food is properly prepared. Service was well balanced between attentive but not intrusive. An excellent place to eat and have a pleasant discussion
   

   The Footman - MayfairResponded on January 31, 2025

   Hi Roy, Pleasure to have served you recently. Pleased that the service was balanced and food properly prepared. Come back soon so we can hopefully give you a 5 star experience. Warm Regards, Team Footman
   

   Is this helpful?

7. M

   Melanie

   London1 review

   3.0

   Dined on January 25, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   Staff were lovely and attentive but we were sat at a table for two by the door in an empty dining room so we could have been given a nicer table. Food so so, and could have been hotter. Don’t bother with the green salad.
   

   The Footman - MayfairResponded on January 31, 2025

   Hi Melanie, Thanks for leaving this review. Happy to read that the service was lovely. If you get a chance we like to know more about the food info@thefootmanmayfaircom. Warm Regards, Team Footman
   

   Is this helpful?

8. H

   Harold

   San Francisco2 reviews

   5.0

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always terrific. Prefer the ground floor though. 1st floor was too quit and lonely last visit.
   

   The Footman - MayfairResponded on January 23, 2025

   Hey Harold, Thanks for giving us 5 stars! Looking forward to seeing you again as the summer approaches. All the best Footman Team
   

   Is this helpful?

9. F

   Federico

   Miami1 review

   5.0

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very cozy place with typical English food and nice atmosphere
   

   The Footman - MayfairResponded on December 23, 2024

   Hi Federico, Thank you for the review, we are delighted that you enjoyed your visit. Please come back soon. Warm Regards, Team Footman
   

   Is this helpful?

10. G

    GRACE

    London1 review

    3.0

    Dined on December 19, 2024

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 4

    Drinks are always great. however the food has been awful the last couple of times. Bread is always rock hard with any of the nibble dishes.
    

    The Footman - MayfairResponded on December 23, 2024

    Hi Grace, We are sorry to read about the food not meeting your expectations. When you get a chance, could you please get in contact at info@thefootmancom regarding your previous visits. Warm Regards, Team Footman
    

    Is this helpful?