The Footman - Mayfair

Review summary

1. J

   John

   London

   7 reviews

   4.0

   7 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   It’s a lovely gastro pub with the bar on the ground floor then dining rooms on the first and second floor. Our hostess was very good and served the dining room on her own. Food was good quality pub fair and traditional. All very nice and convivial.
   

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2. t

   taylor

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   We waited an hour and a half for our food. When I asked where it was, the server was surprised as if he'd forgotten about it. He came back and said at least 20 minutes. We asked for our check, and he tried to charge us for everything even though we never got it. Finally paid full price for the drinks. Don't go here. Awful service, May not eat.
   

   The Footman - MayfairResponded 2 days ago

   Hi Taylor, Your feedback is extremely disappointing, and I'd really like to speak to you to discuss it further. Please can you get in touch when you have a spare moment. Regards, Team Footman
   

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3. G

   Genevieve

   London

   5 reviews

   4.0

   5 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had our third girls Christmas lunch at the first floor dining room at the Footman on a busy Saturday afternoon. We all enjoyed our food but I thought my cod with chorizo and bean base was a bit on the small side for £29.00.
   

   The Footman - MayfairResponded 2 days ago

   Hi Genevieve, Thank you for taking the time to leave us a review and I am glad to hear you and your friends enjoyed dining with us. I am sorry to hear the cod dish did not meet your expectations and we will take your feedback on board. Regards, Team Footman
   

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4. S

   Sally

   VIP

   London

   6 reviews

   3.0

   6 reviews

   Dined on December 10, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Wasn’t told was sitting on a small table in the bar and not in the restaurant and could only have items from the bar menu. Very disappointed.
   

   The Footman - MayfairResponded 2 days ago

   Hi Sally, I am sorry to hear you were not seated in your preferred area of the pub. I hope you give us another try and please feel free to call us for any future bookings to ensure your reservation is in the dining room and not the bar. Regards, Team Footman
   

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5. m

   mistiv

   London

   54 reviews

   2.0

   54 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Things were just clumsy and poorly executed. Perhaps the waitress was new but she cleared my friends starter plate whilst I was still eating. And immediately told us that our mains were ready and did we want them. I was still eating my starter! Then once I did finish a few minutes later she cleared other empty tables and took an age to actually clear my plate. Then the main came instantly and had clearly been sitting under a heat lamp waiting to be served. The starter was good. The main (roast) was disappointing. Neither of us like parsnips or sprouts so asked them not to be served (this was done as asked), but then we ordered a side of Cauliflower Cheese to make up for the removal of the vegetable and there wasn't any left nor any other alternate vegetable option aside from the sprouts. So, it was a dull meal of turkey, carrot, potato and a cold Yorkshire pudding. The food was cooked adequately but for the price it was disappointing and we did not consider it good value for money. The lights were abruptly turned down at about 8.15 pm and the bill was brought and dumped on the table at 8.30. All in all very disappointing.
   

   The Footman - MayfairResponded 2 days ago

   Hi Simon, Thank you for letting us know about your recent visit to Footman Mayfair and I am extremely disappointed to hear it did not live up to our usual standards. Please get in contact if you wish to discuss this further. All the best Team Footman
   

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6. S

   Simon

   London

   1 review

   3.0

   1 review

   Dined on December 6, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Waitress was rude. Asked to move before table time permitted and late sitting
   

   The Footman - MayfairResponded 2 days ago

   Hi Simon, Thank you for letting us know about your recent visit to Footman Mayfair. We have taken on board your feedback and will be reviewing our serving standards during busier nights. All the best Team Footman
   

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7. p

   pierre

   New York City

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good traditional food - good and friendly service - nice room
   

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8. I

   Iain

   London

   3 reviews

   5.0

   3 reviews

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I really like the upstairs dining room here. It’s quiet and comfortable with great service and excellent food. It’s a good choice for a business lunch or dinner.
   

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9. OT

   OpenTable Diner

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on October 5, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great location, good food, it took quite a long to get the table but the rest was very good!
   

   • 

   The Footman - MayfairResponded on October 7, 2024

   Hi there, Thank you for leaving us a 4 star rating! Please come back soon so we can give you a 5 star experience. Warm Regards, Team Footman
   

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10. r

    robert

    VIP

    New York City

    84 reviews

    5.0

    84 reviews

    Dined on October 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and service were outstanding. Steak was particularly tender. Great wine and beer in a true London Pub. Highly recommend
    

    The Footman - MayfairResponded on October 6, 2024

    Hi Robert, Thank you for taking the time to leave us a 5 star review. We are delighted that you enjoyed the food and service. Hope to see you back soon. Warm Regards, Team Footman
    

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