The Chop House - Sevierville

Review summary

1. C

   Charity

   Columbus

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. I would recommend to anyone!!!!!
   

   The Chop House - SeviervilleResponded 2 days ago

   It's fantastic to hear you had a great experience, Charity! Your recommendation means the world to us. Looking forward to welcoming you back soon!
   

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2. F

   Freddy

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food ambiance and service. I would come back
   

   The Chop House - SeviervilleResponded 2 days ago

   Thank you, Freddy! We're glad to hear you enjoyed the food, ambiance, and service. We look forward to welcoming you back soon for another excellent dining experience.
   

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3. S

   Sherri

   Tampa

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful waitress Fitz. She kept her beverages full, our food coming, was knowledgeable on the food, I was very pleasant.
   

   The Chop House - SeviervilleResponded 1 day ago

   It's fantastic to hear about your experience with Fitz, Sherri. We're glad she made your visit enjoyable by keeping your beverages full and sharing her food knowledge. Thank you for sharing your positive experience!
   

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4. RT

   RobinT

   VIP

   Denver

   6 reviews

   1.0

   6 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Steak was very tough and overcooked.
   

   The Chop House - SeviervilleResponded 1 day ago

   We strive to provide excellent steak preparation, and we're sorry to hear about your experience, Robin. Please reach out through our website and reference your review so we can address your concerns. Thank you.
   

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5. N

   Nicole

   New York City

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Chop House is one of our family favorites and a must do when in the area. Food was wonderful, reservation was made and we were seated within 5 minutes of our time slot. Hostesses were very friendly, server was kind. We were given a dirty appetizer plate but it was swapped out when I brought it to our servers attention. Also, the women's bathroom was in need of attention. The only real issue I had was they would not accept a visa gift card for payment. Our server took the visa and came back to the table to tell us they did not accept it, which is strange because literally everywhere that accepts visa also accepts the gift card. We will be back. Food and fireplace seating area are always great.
   

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   The Chop House - SeviervilleResponded 4 days ago

   Chop House is thrilled to be one of your family's favorites, Nicole! We're glad you enjoyed the food and welcoming atmosphere, and that our team could quickly address your concerns. We invite you to reach out on our website to reference your review and share more.
   

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6. L

   Lexie

   VIP

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined on December 16, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Stake was horribly over cooked and service wasn’t great.
   

   The Chop House - SeviervilleResponded on December 18, 2024

   We regret that your steak and the service didn't meet our goals for a superior dining experience, Lexie. Please reach out through our website and reference your review on OpenTable so we can address your concerns and make things right. Thank you.
   

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7. B

   Brent

   E. Tennessee

   5 reviews

   5.0

   5 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and great food. Will definitely make it back there
   

   The Chop House - SeviervilleResponded on December 15, 2024

   We appreciate your feedback, Brent! Excellent to know you enjoyed both our food and service. We look forward to your next visit!
   

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8. J

   Jennifer

   E. Tennessee

   11 reviews

   5.0

   11 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, beautiful Christmas Decor, food excellent and hot!!
   

   The Chop House - SeviervilleResponded on December 9, 2024

   Our team is thrilled that you enjoyed the service, holiday decor, and delicious food, Jennifer! We hope to welcome you back soon.
   

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9. R

   Robert

   Atlanta Metro

   1 review

   1.0

   1 review

   Dined on December 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The service was ok at first. Then we hardly seen our waitress. The food was over cooked and had to ask for one of our guest meal  to be brought out to us four times.
   

   The Chop House - SeviervilleResponded on December 10, 2024

   We aim to provide attentive service, and it's concerning to hear about your experience, Robert. Please reach out to us through our website with your review and platform details so we can address your concerns properly. Thank you.
   

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10. J

    Janet

    E. Tennessee

    2 reviews

    5.0

    2 reviews

    Dined on December 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our dinner at The Chop House Sevierville was outstanding! The prime rib was rare and juicy, just as we like. Service was outstanding also. The meal was a good value also. I highly recommend The Chop House Sevierville! Best restaurant ever!
    

    The Chop House - SeviervilleResponded on December 10, 2024

    Thank you for sharing such a glowing review, Janet! We're thrilled the prime rib and service exceeded your expectations. We can't wait to welcome you back for another superior dining experience.
    

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