The Chop House - Kingsport

Review summary

1. J

   Joe

   Unspecified

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 4

   I arrived by 6:45, seated ar 7:04 received my drink shortly after. Was not asked what I wanted to eat. Waiter walked by table 2 to 3 times and did not attempt to contact. After 20 minutes I left.
   

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2. N

   Nancy

   E. Tennessee

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   There were so many people in the foyer, there was no where to sit or stand. Very uncomfortable for an elderly, handicapped person. The time waiting on a table was approximately 30 minutes. The waitress seemed forgetful and maybe frustrated. The food was excellent and plenty of it. My husband asked for a medium filet and it was actually rare. He ate it anyway and said it had a good flavor. We will go there again but not anytime close to a holiday.
   

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3. T

   Tray

   E. Tennessee

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We made reservations it was our first time there we still had to wait an hour ! I was very excited because of all i heard of how good the service and food was . I can say i was very disappointed in the salad I got barley any chicken on it and we got apples and had something weried in it and I cut in to it I guess it was a mushroom. Also our waitress was not nice at all or did she ask how the was we barley seen her some brought our food I ask for bread and didn't receive it . So not a great review for me .$90.00 later
   

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4. B

   Barry

   VIP

   Orlando

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great night team was exceptional on Valentines with a big crowd and lots of customers
   

   The Chop House - KingsportResponded 1 day ago

   A superb night is always our aim. We're glad you found our team exceptional during the Valentine’s rush, Barry. Thank you for sharing!
   

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5. R

   Range

   Bristol

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated before our reservation time on a very busy night. Food was amazing and we had outstanding service.
   

   The Chop House - KingsportResponded 1 day ago

   We're delighted to hear you had an amazing dining experience. Being seated early on a busy night and enjoying excellent service is what we strive for. Thank you!
   

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6. T

   Terri

   Key West

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have eaten at Chop House since its original opening and it continues to be our favorite! We can always expect excellence, and it didn’t disappoint this time either :)
   

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7. R

   Ronald

   E. Tennessee

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We were a little disappointed in the prime rib cut. My girlfriend and I ordered 16oz prime rib and the visual difference in size was very noticeable. My cut was about 1” to 1 1/4” thick. Her cut was under a 1/2” cut to 3/4”. If I was to guess she only got about a 10oz. The meal and service was good, but disappointed in her cut of prime rib.
   

   The Chop House - KingsportResponded 1 day ago

   We appreciate your feedback, Ronald. It's great to know you enjoyed the meal and service. Your observations about the prime rib sizes are important to us. Please reach out through our website and reference your review on OpenTable so we can discuss further.
   

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8. R

   Renée

   E. Tennessee

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderul food, drinks, and service. Always have a wonderful experience at Chop House.
   

   The Chop House - KingsportResponded 1 day ago

   Thank you, Renée, for sharing your thoughts. It's fantastic to know you consistently enjoy the food, drinks, and service. We look forward to providing more wonderful experiences!
   

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9. R

   Roger

   E. Tennessee

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great place to eat. Food is always great, no off days.
   

   The Chop House - KingsportResponded 1 day ago

   We're glad to hear you're consistently enjoying your dining experiences with us, Roger! Thanks for your kind words about our food. We look forward to your next visit!
   

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10. R

    Ronnie

    E. Tennessee

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 2

    Ordinarily Chop house is always at the top of their game but not this time. We had reservations for 5:30 ,I asked how much longer the wait would be at 5:45,and they said my table was ready. Then they sat us in the bar in a cramped corner 2 feet from the bar. Needless to say it was extremely loud. The waitress was great but the food wasn't very good at all,both steaks were cooked wrong and full of grissle,my wife couldn't eat hers and the potatoes were barely warm. The salads were very good. When someplace has prices as high as they do,you expect better.I should have went to Longhorn.
    

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