The Chocolatier Restaurant + Bar

Review summary

1. K

   Krista

   Philadelphia

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We enjoy eating here when we are out in Hershey. Food is always delicious!
   

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2. C

   Crowley

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We arrived early and they were able to seat us. Our waiter, Dakota, was energetic and friendly as well as knowledgeable about the menu items. It wasn’t very busy but that’s likely because it’s the end of January I think because they use chocolate and other candy inspirations the menu is a little intimidating. Samples or small plates/ tapas might be a good idea to sell the concept of combining sweet and savory in uncommon ways.
   

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3. L

   Larry

   Philadelphia

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great staff and food, a little pricey but knew that going in, so that was expected.
   

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4. L

   Luis

   Baltimore

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Honestly seeing a lot of the negative reviews almost detoured me from coming but it’s an experience, for those that are local to the area , it’s nostalgic! Sure it’s a bit on the pricey side but I got the Cubano and I think my food was pretty good and I would dine in again
   

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5. D

   Diane

   Pittsburgh

   2 reviews

   3.0

   2 reviews

   Dined on January 25, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Ordered the shrimp tacos and the main food was french fries!!
   

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6. B

   Beverly

   San Francisco

   1 review

   4.0

   1 review

   Dined on January 25, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Great for the kids they love it! I would say the food is average but you really go for the kids’ experience. The drinks are fun! Prices are about average as well.
   

   The Chocolatier Restaurant + BarResponded 3 days ago

   Hello Beverly, Thank you for sharing your feedback! We’re so glad to hear that the kids had a great time—that’s always a win! We appreciate your thoughts on the food, drinks, and pricing. We’re constantly working to improve every aspect of the experience, and your feedback helps us do just that. We hope to see you and your family again soon for more fun and great drinks!
   

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7. J

   Judy

   Philadelphia

   1 review

   5.0

   1 review

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our dinner after time spent at Chocolate World. Everything we had from burgers, salads and appetizers were delicious! Service was great!
   

   The Chocolatier Restaurant + BarResponded 3 days ago

   Hello Judy, Thank you so much for the fantastic review! We're so happy to hear you had a great time after visiting Chocolate World. It’s wonderful that you enjoyed the burgers, salads, and appetizers—those are some of our favorites too! We’re also glad to know that the service lived up to your expectations. We hope to see you again soon, whether it’s after your next adventure or just for a fun night out!
   

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8. K

   Kim

   Philadelphia

   3 reviews

   3.0

   3 reviews

   Dined on January 24, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great dinner with friends. Our waitress was slammed with two very large groups, making our service slow, through no fault of her own. She had no help with her larger parties and we watched 4-6 people stand around the hostess station all night.
   

   The Chocolatier Restaurant + BarResponded 3 days ago

   Hello Kim, Thank you for your thoughtful review! We're so glad to hear you had a great dinner with friends, and we truly appreciate your understanding about the slow service. We apologize for the delays—it’s always our goal to ensure every guest receives attentive service, even when things get busy. Your feedback about the staffing issue is valuable, and we’ll certainly look into ways to improve the experience during peak times. We hope to welcome you back soon and provide you with a more seamless experience!
   

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9. H

   Hilary

   Philadelphia

   8 reviews

   4.0

   8 reviews

   Dined on January 24, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Yummy food plus friendly service. Get the loaded fries as an appetizer and the bbq burger.
   

   The Chocolatier Restaurant + BarResponded 3 days ago

   Hello Hilary, Thank you for the wonderful review! We're so glad you enjoyed the food, service, and ambiance. The loaded fries and BBQ burger are definitely crowd favorites—great recommendations! We also appreciate you mentioning the creative cocktails and our atmosphere for happy hour and special occasions. We look forward to welcoming you back for another great experience soon!
   

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10. M

    Marnie

    Jacksonville

    1 review

    4.0

    1 review

    Dined on January 22, 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Overall, the experience was fine. The food was a bit pricey. We had a terrible time, as did the other families we dined with, trying to find the parking lot. Google maps provided incorrect directions and brought us to a back loading dock/ service area. We also had a large party and the restaurant would not work with us on split payment.
    

    The Chocolatier Restaurant + BarResponded 3 days ago

    Hello Marnie, Thank you for sharing your feedback. We’re glad to hear that you enjoyed the food and ambiance, though we’re sorry to hear about the difficulties you faced with parking and the payment process. We completely understand how frustrating it can be to deal with incorrect directions and we’ll look into ways to ensure our parking lot is easier to find. Regarding the payment issue, we do our best to accommodate large parties, and we apologize if it wasn’t handled to your satisfaction. We’ll take your comments into account and explore how we can improve the experience for future groups. We appreciate your understanding and hope to have the opportunity to serve you again soon!
    

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