The Charlotte

Review summary

1. s

   sunnya305

   Dallas13 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I can't remember my waitress' name but she was amazing. Top tier customer service. I ordered the brazino with a side of whipped potatoes. The flavor on both were on point. I would definitely reorder that meal again.
   

   The CharlotteResponded today

   Hi Sunnya, We’re thrilled to hear that you enjoyed your night out at The Charlotte. It's wonderful to know that our Branzino and whipped potatoes hit the spot! We're glad you found our vibe to be good, and that you had great customer service. We look forward to serving you again soon. Best Regards, The Charlotte Management Team
   

   Is this helpful?

2. D

   Dominique

   Nashville2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food as always! I love to bring people here from out of town!
   

   The CharlotteResponded today

   We're thrilled to hear that you had an amazing experience at The Charlotte. We strive to provide a 10/10 experience and your kind words affirm that we're on the right track. We're looking forward to your return and any other guest that you bring! Best Regards, The Charlotte Management Team
   

   Is this helpful?

3. J

   Jordan

   Unspecified1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very great experience and got our food and drinks so fast great customer service would recommend the whole world to come see what you have to offer
   

   The CharlotteResponded today

   Hi Jordan, We're thrilled to hear that you had an amazing experience at The Charlotte. We strive to provide a 10/10 experience and your kind words affirm that we're on the right track. We're looking forward to your return and promise to keep up the good work. Best Regards, The Charlotte Management Team
   

   Is this helpful?

4. T

   Tammy

   Dallas1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food, drinks, and server excellent, front house staff needs work.
   

   Is this helpful?

5. P

   Penny VIP

   Dallas15 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was great. We had the crab claws. Delicious. The spinach artichoke dip is your traditional. Very good. Shared the Caesar salad with blackened chicken. And papayas as a side. DeAnna was very friendly and professional, she gave us great recommendations. The chocolate chip cookies were cute. Cut out in teddy bear shapes.
   

   The CharlotteResponded today

   Hi Penny, We’re thrilled to hear that you enjoyed your experience at The Charlotte. It's wonderful to know that our food hit the spot! We're glad you found our vibe to be good, and we're glad you enjoyed our happy hour. We look forward to serving you again soon. Best Regards, The Charlotte Management Team
   

   Is this helpful?

6. A

   Arleen

   Dallas32 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Pretty pricey with a small menu but strange food pairings. Seemed really disjointed in its offerings.
   

   Is this helpful?

7. A

   ASHLEY

   New York City5 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Server Charlotte did not notify me that happy hour smash burger does not come with the fries. Who would expect not having a fry with the burger? And notified my friend that wagyu grizzy is a hot dog to my friend. Also, try to take my plate away even my pickle was not done. However, even customer not keep using utensils- that does not mean you take it away without asking. And she took fries away without asking too. Not even refill my friend’s soft drink till it showed the bottom of the glasses. The place was really cute and pretty, planned to come back when I walked into the restaurant but Charlotte ruined my dinner time. I saw your restaurant in instagram and so excited to visit. I did not appreciate her job and because of her unprofessional attitude and the service- my first impression changed. felt like wasted $10 there.
   

   The CharlotteResponded 2 days ago

   Thanks for the feedback, Ashley. We're sorry to hear that your experience with our food didn't meet your expectations. We always strive to provide delicious dishes that are sure to please our guests, and it seems we missed the mark this time. We appreciate your honest feedback and will definitely take it into consideration as we continually strive to improve our food offerings. We hope to have the opportunity to serve you again and provide a better experience. Best regards, The Charlotte Management Team
   

   Is this helpful?

8. h

   hailey

   Baton Rouge1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was absolutely amazing!!! The vibe great, the staff were very attentive, music was 10/10 and the food was GREAT! I will definitely be back.
   

   • 

   The CharlotteResponded 4 days ago

   Hi hailey! We're thrilled to hear that you had an amazing experience at The Charlotte. It's great to know that you enjoyed the vibe, our attentive staff, and the music. We strive to provide a 10/10 experience and your kind words affirm that we're on the right track. We're looking forward to your return and promise to keep up the good work. Best Regards, The Charlotte Management Team
   

   Is this helpful?

9. J

   Jake

   Dallas10 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very good vibes! Get the elotes to start. Good girls night out/brunch/happy hour.
   

   • 

   The CharlotteResponded 6 days ago

   Hi Jake, We’re thrilled to hear that you enjoyed your girls night out at The Charlotte. It's wonderful to know that our elotes hit the spot! We're glad you found our vibe to be good, and we're glad you enjoyed our happy hour. We look forward to serving you again soon. Best Regards, The Charlotte Management Team.
   

   Is this helpful?

10. D

    Dennis VIP

    Atlanta27 reviews

    2.0

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    We went to our first and last Sunday brunch at The Charlotte. The food was just so so, crab cake that tasted premade and deep fried. We had a group of 4 and everyone received their food at different time; spread over 15 minutes. The restaurant had several empty tables, it was definitely not peak time. Our server barely checked on us. We won’t be back. Steer clear.
    

    Is this helpful?