The Centro- Cleveland

The Centro- Cleveland reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. f

   faith

   Washington DC3 reviews

   3.0

   Dined on April 14, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Was only in town for one night. Tried the place across the street from my hotel and it was mediocre. Decent food. But, felt like the waitress was annoyed by me. Food was fair- the bartender didn’t know how to make a cosmo. Charged $22 for a a bad drink- more than i have ever paid in any DC fancy restaurant. Not impressed. Save your money and try somewhere else.
   

   The Centro- ClevelandResponded 3 days ago

   Thanks for visiting us, Faith. We're sorry to hear that your experience didn't match your expectations. We strive to provide a great experience for all our guests, and we're disappointed to hear that we fell short during your visit. We take your comments about our drinks and service seriously and will use them as an opportunity to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team at The Centro- Cleveland
   

   Is this helpful?

2. M

   Mike VIP

   Cleveland8 reviews

   1.0

   Dined on April 12, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   It was the most rushed experience I have had in many many years! Waitress was absolutely rude and had no care about our experience. The lamb chops were overcooked. We asked for medium and they came out well done! Our waitress had an attitude from the very beginning when we sat down! This was one of the worst dining experience I’ve had in the last 10 years
   

   The Centro- ClevelandResponded on April 14, 2025

   Thanks for visiting us, Mike. We're truly sorry to hear about your recent experience at The Centro- Cleveland. It's disheartening to learn that you felt rushed and that the lamb chops didn't meet your expectations. We also regret that our service didn't meet your expectations. We strive to provide a pleasant dining experience for all our guests and it seems we fell short this time. Your feedback is valuable to us and we'll certainly use it to improve. We hope you'll give us another chance to provide the quality experience you deserve. Best regards, The Management Team
   

   Is this helpful?

3. S

   Susan VIP

   Orlando8 reviews

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   William was the best server I have had anywhere. He made me an outstanding mock tail! My Chicken Parmesan was burnt on the bottom and the Cesar Salad was overdressed. Everyone else enjoyed their meals.
   

   The Centro- ClevelandResponded on April 10, 2025

   Hi Susan, Thank you for taking the time to share your experience at The Centro- Cleveland. We're thrilled to hear that you enjoyed our Mocktail and Chicken Parmesan! We're sorry to hear about the overdressed Caesar Salad and the burnt chicken. Your feedback is important to us and we'll definitely take it into consideration to improve our food quality. We're glad to know that our service made a positive impact on your dining experience. We hope to have the opportunity to serve you again soon. Best wishes, The Management Team
   

   Is this helpful?

4. J

   Juli

   Cleveland3 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience for a birthday dinner in all respects.
   

   The Centro- ClevelandResponded on April 6, 2025

   Hi Juli, We're thrilled to hear that you had an excellent birthday dinner at The Centro- Cleveland. It's wonderful to know that you enjoyed our food, service, and found great value in your experience. Your kind words are greatly appreciated and serve as a great motivation for our team. We look forward to serving you again soon. Best regards, The Management Team
   

   Is this helpful?

5. R

   Richard

   Cleveland1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great. The portions were good. The mimosas were excellent. Atmosphere was very pleasant. Service was outstanding. Would definitely recommend.
   

   The Centro- ClevelandResponded on April 5, 2025

   Thanks for visiting us, Richard! We're thrilled to hear that you enjoyed the food, portions, and service at The Centro- Cleveland. It's great to know that the mimosas hit the spot as well! We strive to create an outstanding atmosphere for our guests, and we're glad you felt it was pleasant. Your high recommendation means a lot to us. We look forward to serving you again soon!
   

   Is this helpful?

6. S

   Stewart VIP

   Detroit23 reviews

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Excellent. Server was good but was not as attentive as we expected. But very nice.
   

   The Centro- ClevelandResponded on March 24, 2025

   Thanks for the feedback, Stewart! We're thrilled to hear that you enjoyed your experience at The Centro- Cleveland. It's great to know that our server was able to meet your expectations, but we're sorry to hear that you felt our service could have been better. We strive to provide attentive, friendly service to all our guests, and we appreciate your feedback on this matter. We look forward to welcoming you back soon for an even better experience. Best, The Management Team
   

   Is this helpful?

7. V

   Voytek

   Las Vegas11 reviews

   3.0

   Dined on March 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food a bit overpriced. Great service and location.
   

   The Centro- ClevelandResponded on March 24, 2025

   Hello Voytek, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our service and location at The Centro- Cleveland. We understand that you found our food a bit overpriced. We're always striving to provide the best value to our customers, and your feedback is valuable to us. We hope to welcome you back soon for a more satisfying experience. Best regards, The Management Team
   

   Is this helpful?

8. OT

   OpenTable Diner

   Miami3 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The house made blue cheese dressing on the wedge salad is to die for! The rack of lamb was grilled and delicious! Noona’s meatballs were very good too. Our server was attentive. It was my first time to dine at Centro and will definitely go again.
   

   The Centro- ClevelandResponded on March 24, 2025

   Hello! We're thrilled to hear that you enjoyed your time at The Centro- Cleveland. It's wonderful to know that our house made blue cheese dressing and rack of lamb hit the spot! We're glad our server could provide attentive service, and we're thrilled that your first time dining at The Centro was a success. We look forward to serving you again on your next visit. Thanks for choosing us!
   

   Is this helpful?

9. Z

   Zee

   Cleveland1 review

   4.0

   Dined on March 12, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great restaurant will definitely be going back.
   

   The Centro- ClevelandResponded on March 15, 2025

   Zee, Thank you for your review of the Centro, we are happy to hear you enjoyed your overall experience and we look forward to serving you again. The Centro Mangement Team
   

   Is this helpful?

10. AL

    AngelaL

    Montana7 reviews

    5.0

    Dined on March 8, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Service was great. The food was solid. Nothing over the top amazing but very good. The cheesecake was quite delicious. We really enjoyed our meal.
    

    The Centro- ClevelandResponded on March 9, 2025

    Hello Angela, Thank you for your positive feedback about your visit to The Centro- Cleveland. We're thrilled to hear that you enjoyed our service and found our food solid. Your kind words about our cheesecake are greatly appreciated. We strive to provide an exceptional dining experience, and your feedback helps us to do just that. We look forward to welcoming you back soon. Best regards, The Management Team
    

    Is this helpful?