The Cavalier

Review summary

1. G

   Gay Nell

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. I stuffed myself, and boxed up the leftovers for feasting the next day.
   

   • 
   • 

   Is this helpful?

   Report
2. A

   Alice

   VIP

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Food was over salted, portions were small, medium steak cooked rare (sent back, was brought back supposedly brought up to temp, but was still rare). For a $150 prix fixe with no beverage pairing, this was absolutely not worth it. The manager did provide a 25% discount but the holiday experience was ruined. The staff were kind and decorations beautiful, standout of the evening.
   

   The CavalierResponded 3 days ago

   Hi Alice, Thank you for spending Christmas with us at the Cavalier. It is unfortunate that you and your guest didn't enjoy the prix fixe. I was the one who spoke with you that day. Your two guests mentioned that they steak wasn't prepared properly, but insisted that any additional discounts or accommodations were not needed. As you mentioned, I did discount $125 from your bill and offered to bring something else out, which again, your guest declined. I can understand why you would provide a low score based on your experience with your dishes, but I would like to better understand why the service is only 3 stars. As you shared- the staff were kind and decorations beautiful, standout of the evening- could you share what we could have done service related to match our ambience rating?
   

   Is this helpful?

   Report
3. E

   Eric

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The evening was wonderful. From the time we entered. The before dinner cocktail, friendly bartenders & great drink. Wait staff were friendly & welcoming. Food excellent!! We weren’t rushed. Ambience was warm and welcoming. Five stars from start to finish.*****
   

   Is this helpful?

   Report
4. R

   Racquel

   Nashville

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely one of the best meals we have had while traveling. The food was exquisite, the service superb and the ambiance beautiful! Music wasn’t too loud so you could talk comfortably with your party. We simply can’t say enough good things about it. What a truly special Christmas dinner! We will be back often! 👍❤️
   

   • 

   Is this helpful?

   Report
5. F

   Frances

   VIP

   San Francisco

   41 reviews

   4.0

   41 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We always enjoy our Christmas dinner at The Cavalier. There seemed to be a little less choice this year - we all picked the same appetizer and main (not usually the case). However we were all really happy with our meal. Mushroom soup was delicious and the beef filet was 'like butter' - so tender and perfectly cooked. Price seems to have gone up - and options have gone down - but it is still hard to beat.
   

   Is this helpful?

   Report
6. L

   Linda

   San Francisco

   12 reviews

   5.0

   12 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the Christmas day feast here for.6 pepple and thought the overall quality of the experience was great., due to a very festive holiday ambience with good choices for the set menu and friendly, but professional service.
   

   Is this helpful?

   Report
7. L

   Laura Eastridge

   VIP

   San Francisco

   60 reviews

   5.0

   60 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely excellent experience and meal. Probably the best pork chop we have ever had! Service was fantastic from the moment we walked in to this inviting space. Friendly and extremely professional. We had not been to The Cavalier in a few years and were very pleased that it’s still top shelf! We plan to visit again soon.
   

   Is this helpful?

   Report
8. K

   Kathleen

   San Francisco

   17 reviews

   5.0

   17 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What do you say when a restaurant treats you like you are their only customer! From the time we walked in, to the special celebration message (happy anniversary) on the table, we were treated with such kindness and attentiveness that it made our celebration extra special. Thank you to the staff and Brian, who took care of us for helping us celebrate 23 years with some holiday flair. Oh - and the food? Simply Mind blowing!
   

   Is this helpful?

   Report
9. L

   Laura

   VIP

   San Francisco

   1 review

   5.0

   1 review

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always have a wonderful experience at The Cavalier.
   

   Is this helpful?

   Report
10. A

    Aaryn

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I don't think I've ever received such great service from a restaurant in my 45 years of life. Everyone was so accommodating. The food was amazing. Portions are not oversized, so we didn't walk out stuffed and feeling weighed down. Fantastic drinks. Lovely ambiance (lights not too bright). Expensive but worth every penny.
    

    Is this helpful?

    Report