The Brown Swan

Review summary

1. B

   Bruce

   New York City1 review

   4.0

   Dined on February 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Nice, welcoming staff. Great service. Rustic atmosphere which could be made a tad more elegant for dinner, but overall a pleasant experience. Very good food and menu selection.
   

   The Brown SwanResponded on February 18, 2025

   Thank you for your kind words! We're glad you enjoyed the food, service, and welcoming atmosphere. We appreciate your feedback on the dinner ambiance and will keep it in mind as we continue to enhance our guest experience. Hope to see you again soon!
   

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2. M

   Melissa

   Greater Boston1 review

   4.0

   Dined on February 8, 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 3

   Justin is THE best! There were a couple of kitchen errors but Justin was fantastic and resolved everything. Extremely professional and friendly!
   

   The Brown SwanResponded on February 12, 2025

   Thank you for your kind words about Justin! We're thrilled to hear he took great care of you and made things right. We appreciate your patience with the kitchen errors and hope to serve you again soon for a seamless experience!
   

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3. L

   Lenya

   Denver1 review

   5.0

   Dined on January 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience at The Brown Swan was excellent! It's beautiful. The service was excellent and staff was extremely friendly and personable. And the food was amazing! This is definitely a place we will recommend to others and we will definitely be returning .
   

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   The Brown SwanResponded on January 17, 2025

   Thank you for such a wonderful review! We're so glad you enjoyed the beautiful setting, excellent service, and amazing food at The Brown Swan. Your kind words mean the world to our team, and we’re thrilled to hear you’ll be recommending us and returning. We can’t wait to welcome you back!
   

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4. L

   Lisa

   New York City1 review

   5.0

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner on NYE was a buffet that offered a wonderful variety across several stations, including one for the children. There were choices for every palate, and the food was delicious. The winter margarita was tasty, and the service was excellent.
   

   The Brown SwanResponded on January 6, 2025

   Thank you for celebrating New Year’s Eve with us! We’re thrilled you enjoyed the buffet variety, and that the children’s station was a hit. It’s wonderful to hear you loved the food, winter margarita, and our service. We hope to welcome you back soon for more delicious dining experiences!
   

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5. B

   Bob

   Dallas1 review

   5.0

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a Christmas Eve dinner at the Brown Swan. The outdoor area around the lodges was beautifully decorated, as well as inside of the restaurant. The service was great and the food was outstanding! Very reasonable prices! Highly recommend!
   

   The Brown SwanResponded on December 26, 2024

   Thank you for spending your Christmas Eve with us at The Brown Swan! We're thrilled to hear you enjoyed the festive decorations, outstanding food, and exceptional service. We hope to welcome you back for another memorable meal soon.
   

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6. L

   Linda

   Upstate NY1 review

   2.0

   Dined on December 16, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   We went for the prime rib special. Both parties that got prime rib, the meat was way under cooked. My brother got the pork dish and that was also not done. He had to send it back. The waiter was exceptional and did everything he could under the circumstances.
   

   The Brown SwanResponded on December 19, 2024

   Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We strive to provide exceptional service and memorable dining experiences for all our guests, and we’re disappointed to hear that we fell short during your visit. Thank you for bringing this to our attention, and we hope to welcome you back soon for a better experience.
   

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7. D

   Donald

   New York City1 review

   5.0

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nice mountain resort feel to the restaurant. Service was good and professional. Food was excellent. Pricing a little high, but nice serving sizes to make up for it.
   

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8. T

   Tasha

   Upstate NY1 review

   5.0

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dined twice at the Brown Swan during our short stay at Schroon Lake and everything was wonderful! The manager was extremely helpful and professional and made rounds to make sure guests were satisfied with the food and service. The entire staff was friendly, professional and accommodating. This made it a perfect dining experience for us! I would definitely recommend the Brown Swan to anyone looking for a wonderful meal and quality service. We will be coming back!
   

   The Brown SwanResponded on December 16, 2024

   Thank you for dining with us twice during your stay! We’re thrilled you enjoyed the food, service, and hospitality from our team. Your kind words mean so much, and we can’t wait to welcome you back for another wonderful experience.
   

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9. P

   Paul

   New York City7 reviews

   2.0

   Dined on November 3, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   Service was very good. Chili inedible and Schnitzel nothing special. Fireplace should be in the dining room not the lounge. Not worth the money. Priced for the guests not the locals who support they need off-season.
   

   The Brown SwanResponded on November 8, 2024

   Thank you for dining with us and for your feedback. We're glad the service was to your liking and are sorry the dishes didn’t meet your expectations. We’d like to invite you back for our current locals discount night, available Monday through Thursday on our Brown Swan lunch and dinner menus & Tavern bites menu through the end of 2024—your support means a lot to us, especially in the off-season.
   

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10. K

    Ken

    Greater Boston7 reviews

    4.0

    Dined on October 20, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    A nice place for a fall brunch. They also had a nice event on the lawn
    

    The Brown SwanResponded on October 23, 2024

    Thank you for the kind words! We're glad you enjoyed our fall brunch and the Fall Fest event on the lawn. Hope to see you again soon!
    

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