The Boathouse on Naples Bay

Review summary

1. W

   Wendy

   Baltimore2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Been here many times and ordered crab legs. This time crab legs were rubbery and hard to crack open even with the tools that they gave us. Had to ask for a small fork to extract the crab meat as it was not on the plate. My aunt passed out at the table and the manager was right on us helping and calling 911. He was very nice and handled the situation professionally and empathically. Although he did not waste anytime slipping me the check. lol
   

   Is this helpful?

2. RB

   RobertB

   Baltimore6 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food is excellent reasonably priced convenient valet parking. A bit loud for conversation
   

   Is this helpful?

3. S

   Steve

   Miami2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fabulous location on the water which serves great fish perfectly cooked. Great service altogether a brilliant place to eat in Naples.
   

   Is this helpful?

4. K

   Karin VIP

   Philadelphia23 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Nice evening, beautiful view, excellent service, good food
   

   The Boathouse on Naples BayResponded 1 day ago

   Thank you for taking the time to let us know about your experience. Can you please provide a little more information so we can try to improve and address the issue? Also please leave your email so we can send over a coupon if you do choose to give us another chance?
   

   Is this helpful?

5. T

   Tom

   Orlando8 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Location was great but the food was average and our server was below aveerage.
   

   The Boathouse on Naples BayResponded 2 days ago

   Thank you for taking the time to let us know about your experience. Can you please provide a little more information so we can try to improve and address the issue? Also please leave your email so we can send over a coupon if you do choose to give us another chance?
   

   Is this helpful?

6. C

   Chris

   Philadelphia3 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food and service was outstanding. If you are looking for great food and views this is a good choice. If you are seeking ambience it may not be the choice.
   

   Is this helpful?

7. L

   Lawrence VIP

   Naples44 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Our server was great, he was personable, funny but kept everything moving on time yet not rushed. Our food was hot and tasty despite the crazy holiday crowd, St. Patrick’s Day is a holiday right? Big complaint? Noise level!! Wish there were sound baffles on the ceilings? We love all the windows so lots of hard surfaces…but please… Oh, and where are the table clothes? It was our anniversary celebration and we did expect more…
   

   Is this helpful?

8. P

   Paula

   Milwaukee32 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We have been here several times. A reliable place to take friends. Had a nice time. Great service.
   

   The Boathouse on Naples BayResponded 3 days ago

   Thank you for dining with us and please come down to Naples Bay to see us again soon!
   

   Is this helpful?

9. S

   Stephen

   Chicago12 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was fantastic. The bay view was gorgeous too. Thanks
   

   The Boathouse on Naples BayResponded 3 days ago

   Thank you for dining with us and please come down to Naples Bay to see us again soon!
   

   Is this helpful?

10. B

    BARBARA VIP

    Detroit12 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Even though the restaurant got slammed with people after the St. Patrick’s Day parade, the wait staff was attentive and kept us informed on the status of the delivery of our meals. Everyone we encountered was polite, smiling, and apologetic. We have been to The Boat House numerous times and this was truly the busiest we have ever seen it. So hats off to the staff for keeping everyone happy. On another note, the food was great, as usual!
    

    The Boathouse on Naples BayResponded 4 days ago

    Thank you for taking the time to let us know about your experience! We will be sure to let our team know they are doing amazing work and we hope to see you again soon!
    

    Is this helpful?