The Black Penny - Covent Garden

Review summary

1. OT

   OpenTable Diner

   Manchester2 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Extremely rude staff. Food is ok. Never go back. It’s like I’m a prisoner while dining in!
   

   The Black Penny - Covent GardenResponded 1 day ago

   Hi there, We’re very sorry to hear about your experience. This is absolutely not the level of service we aim to provide, and we take your feedback seriously. We’ll be investigating this further, and we’d really appreciate the chance to discuss it with you directly. Please feel free to reach out to us at your convenience so that we can make it up to you. Kind regards, TBP
   

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2. A

   Ariel

   London70 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food, the green eggs were delicious. I thought it was a bit odd to have a ban on cocktails before 12 noon on Sundays.
   

   The Black Penny - Covent GardenResponded 5 days ago

   Dear Ariel, Thank you for your feedback! We're glad you enjoyed the green eggs. Regarding the cocktail service, the restriction before 12 noon on Sundays is due to licensing laws that regulate alcohol sales during certain hours. We appreciate your understanding and hope to welcome you back again soon :) Take care, TBP
   

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3. E

   Emma

   London11 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Welcomed and seated by personable and efficient staff- loved the rabbit warren lay out immediately- food and drinks arrived swiftly and were delicious. Try the ginger shot! We had the Gatherer, Bubble & Squeak with bacon, a dirty chai and a black coffee - can recommend all. Thanks to all for a great brunch to start the day.
   

   The Black Penny - Covent GardenResponded 5 days ago

   Dear Emma, Thank you for your wonderful review! We're delighted you enjoyed the food, drinks, and our unique layout. Great choice with the ginger shot! We appreciate your kind words and hope to welcome you back for another great brunch soon. Take care, TBP
   

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4. E

   Ella

   London1 review

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location for all things breakfast, notably breakfast business meetings when you're looking for a quiet place with good food and coffee!
   

   The Black Penny - Covent GardenResponded on February 26, 2025

   Dear Ella, Thank you for taking the time to share your feedback with us. We're delighted to hear that you have enjoyed your visit. Take care, TBP
   

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5. L

   Lynne

   London4 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely breakfast, great choice on the menu and friendly helpful staff.
   

   The Black Penny - Covent GardenResponded on February 24, 2025

   Dear Lynne, Thank you for your lovely feedback. We're delighted to hear that you have enjoyed your visit and we'll be sure to pass the message on to the team :) Take care, TBP
   

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6. S

   Soul

   London1 review

   3.0

   Dined on February 20, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   The food was fantastic & our waitress was an absolute gem. Sadly the gentlemen I met at the door was quite passive aggressive & went out of his way to be "unhelpful" when inquiring about my booking. Thank goodness your maître d' saved the day & led us to our seats. Might come back with family & friends as it's in the vicinity of my home but never again with potential clients. All the best!
   

   The Black Penny - Covent GardenResponded on February 24, 2025

   Dear Soul, Thank you for your kind words about the food and your waitress – we’re so glad to hear that part of your experience was positive! We're truly sorry to hear that your arrival wasn’t as smooth as we would have liked, and we deeply regret the interaction you had at the door. This is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention We do hope you’ll consider giving us another chance with your family and friends, and we’re committed to providing a more seamless experience for everyone in the future. Take care, TBP
   

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7. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was friendly yet polite and professional. The food was wonderful. We both had the green eggs on sourdough. Scrumptious.
   

   The Black Penny - Covent GardenResponded on February 24, 2025

   Thank you so much for your incredible feedback. We're delighted to hear that you have enjoyed your experience with us. We'll be sure to pass on the message on to the team. TBP
   

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8. H

   Helen

   Birmingham4 reviews

   5.0

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic venue. Options for vegetarians excellent and friendly staff. Would definitely recommend.
   

   The Black Penny - Covent GardenResponded on February 24, 2025

   Thank you Helen, we're delighted to hear that you have enjoyed your time with us :) See you soon, TBP
   

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9. A

   Alanna VIP

   Dublin3 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really good brunch, salt beef hash was excellent. Good value, nice building and good service
   

   The Black Penny - Covent GardenResponded on February 17, 2025

   Dear Alanna, Thank you for taking the time to share your feedback with us. We're delighted to hear you enjoyed our menu offering and service :) We hope to welcome you back in the near future. Take care, TBP
   

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10. G

    Gigi

    London7 reviews

    5.0

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food is delicious and service is great. I had a good time with my friend and will come visit again.
    

    The Black Penny - Covent GardenResponded on February 17, 2025

    Dear Gigi, Thank you for taking the time to share your feedback with us. We're delighted to hear that you have had a great experience with us :) Have a good week ahead, and we look forward to welcoming you back in the near future. TBP
    

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