The Bank

Review summary

1. R

   Richard

   London

   4 reviews

   4.0

   4 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Lived up to all the positive hype. Service was efficient and attentive. Food was exceptionally good, refreshingly different and used a clever combination of herbs and spices to create mouth watering regional dishes. The attention to detail and special interest provided by the head chef who made a point of talking to us about the food and his fascinating culinary background, as well as by the hospitality team was extraordinary. Touches such as the complimentary taster drink at the start added to that special feeling from an establishment keen to please and tempt back. We will certainly be returning. The only criticism, is that the main dining area feels cold and a little bleak in decor and ambience, compared to the feel and look of the more opulent and stylish atrium dining space.
   

   Is this helpful?

   Report
2. M

   Melissa

   London

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely evening and enjoyed being fussed over. Warm welcome, great service and food. Delicious cocktails and lovely touches like the welcome drink. I'll definitely be back.
   

   Is this helpful?

   Report
3. J

   JESSIMA

   London

   12 reviews

   3.0

   12 reviews

   Dined on November 27, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was delicious and generous portions but service was poor. Not provided menus when sat at table, not asked about drinks for ages, not asked if wanted for more drinks, didn’t even know if was a dessert menu or coffee as never asked. Shame as food very good.
   

   Is this helpful?

   Report
4. J

   Jane

   London

   2 reviews

   4.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Lovely food. Nice dining room although the atmosphere could be greatly improved if they dim the bright lighting so that it’s not such a clinical environment to eat in.
   

   Is this helpful?

   Report
5. E

   Emma

   London

   13 reviews

   5.0

   13 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautifully presented food in a lovely setting. Highly recommend the brunch!
   

   Is this helpful?

   Report
6. F

   Figgy

   Hertfordshire

   1 review

   2.0

   1 review

   Dined on November 23, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   We received a warm welcome upon arrival Building, decor, style was good. Food was okay, soft drinks choice were very limited. Can't help but feel this place is an upgrade from the local curry house for the non desi clientele. As a foodie Indian I've walked away quite disappointed. Sadly not GVFM by any means and have walked away feeling a little ripped off!
   

   Is this helpful?

   Report
7. J

   John

   London

   11 reviews

   5.0

   11 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A first visit and enjoyed the whole experience. A friendly welcome and coats quickly dealt with, taken to a relaxing bar area upstairs. When we sat at our table, service, food and wine were excellent. Atmosphere and temperature (on a cold evening outside) were perfect. It’s an expensive night especially if drinking a lot - we will return.
   

   Is this helpful?

   Report
8. M

   Matthew

   Hertfordshire

   1 review

   3.0

   1 review

   Dined on November 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Place looks great and well presented. Good to see a real ale on the menu. Sadly not available when ordered. Sat in side room off main area which was incredibly noisy. Food good but a little pricey for the quality when compared to the competition.
   

   The BankResponded on November 20, 2024

   Dear Matthew, Thank you for your feedback! We’re glad you liked the look and presentation of the place, and we appreciate your positive comments on the food. We’re sorry to hear the real ale was unavailable when you ordered and for the noise in the side room – we’ll work on improving this to create a more comfortable environment. We also value your input regarding pricing and will take it into consideration as we continue to refine our offerings. We hope to welcome you back soon and provide a more enjoyable experience. kind regards, Anupam
   

   Is this helpful?

   Report
9. N

   Neil

   Hertfordshire

   2 reviews

   4.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Bella excellent at waiting but others are clearly still getting up to speed. Building and decor is excellent. Drinks, starters were good value and generous and very well seasoned,superb. Mains were fine.
   

   The BankResponded on November 20, 2024

   Dear Neil, Thank you for your kind feedback! We're thrilled to hear that Bella provided excellent service and that you enjoyed the building, décor, and the generous, well-seasoned drinks and starters. We appreciate your comments on the mains as well, and we're continuously working to improve all aspects of the experience, including training our team to ensure consistency across the board. Your feedback is invaluable to us, and we look forward to welcoming you back for an even better experience next time! kind regards Anupam
   

   Is this helpful?

   Report
10. D

    David

    Hertfordshire

    2 reviews

    3.0

    2 reviews

    Dined on November 16, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    A mixed experience at The Bank. Poor first impression as the bar area was being used for families eating and the quite rude manager attempted to push us in to two poor tables - one by the door and the other by noisy children despite most of the restaurant being empty at that early time. This area could be great for pre dinner drinks. Initial service was slow but the menu very good and the food excellent with a good drinks menu. Quite expensive but with a few tweaks could be an excellent up market Asian restaurant in the area
    

    Is this helpful?

    Report