The Apparatus Room

Review summary

1. T

   Tyra

   Detroit

   2 reviews

   vip
   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 5

   We sat down and had to wait an hour and a half to receive food. I made reservations two weeks prior. I tend to come here a lot and never had to deal with this. In addition, the waitress was not attentive and didn’t provide many updates for us throughout the time that we were waiting.
   

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2. C

   Carrie

   Las Vegas

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We were seated on time for our reservation. Busy day downtown with lots of events, so it was busy. Kitchen wasn’t staffed accordingly, so it took 1.5 hrs for 3 brunch orders. The server clearly felt bad for the delay, but made a half hearted apology. Food is average—overpriced for what you get. Brunch elsewhere.
   

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3. A

   Andrew

   Detroit

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Apparently my family wasn't a top priority for the team at the restaurant. We had a reservation and still waited 20 mins eventhough there were open tables everywhere, and everyone else was seated as they arrived. After we were seated and placed our order, we waited nearly an hour for our food, to the point even Santa on his 3rd trip around the room made a comment that we still hadn't recieved our food. As the waitress told us on the 4th time sorry for the delay she never once asked us if we wanted another beverage to compensate for the extremely long wait.
   

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4. E

   Erin

   Detroit

   12 reviews

   2.0

   12 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The place was lovely, the food was good. However, It over an hour of get our food. The waitress was hardly around.
   

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5. E

   Esse

   Detroit

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   My firm team and I had a great time eating good food and having craft cocktails. Gorgeous ambiance
   

   The Apparatus RoomResponded today

   Hello! We're thrilled to hear that you and your team had a great time at The Apparatus Room. It's wonderful to know that you enjoyed our food and cocktails, and found the ambiance to your liking. We strive to provide a unique and enjoyable dining experience for our guests, and your feedback is a testament to our efforts. Thank you for your kind words and high ratings. We look forward to serving you and your firm team again soon!
   

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6. N

   Nancy

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and service. Is a little loud, but will be back!! Love it!
   

   The Apparatus RoomResponded today

   Thanks for visiting us! We're thrilled to hear that you enjoyed the food and service at The Apparatus Room. We're sorry about the noise level, but we're glad you loved it! We're always striving to provide an excellent dining experience, and your feedback is invaluable. We look forward to welcoming you back soon. - The Management Team
   

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7. C

   Crystal

   Detroit

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Chicken boomers appetizer was super salty and pretty flavorless. The short ribs were amazing, however, highly recommend! Loved it! Gerard was wonderful. Great server and had a lot of recommendations. 5 stars to him for sure!
   

   The Apparatus RoomResponded 4 days ago

   Thanks for visiting us at The Apparatus Room! We're thrilled to hear that you enjoyed our short ribs and Chicken Boomers appetizer. We take pride in our flavorful dishes, so we're sorry to hear that they fell short for you. We appreciate your feedback and will certainly take it into consideration. We're glad you loved Gerard and we hope to see you again soon!
   

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8. F

   Frank

   Las Vegas

   14 reviews

   5.0

   14 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Adam and staff were great. Great evening with the family
   

   The Apparatus RoomResponded 4 days ago

   Hello Frank, Thank you for choosing The Apparatus Room for your family gathering and for taking the time to leave us a review. We're thrilled to hear that you and your family had a great evening and that our team made it a memorable experience. We appreciate your high ratings for our food and service. We strive to provide an exceptional dining experience and your feedback is a great affirmation of our efforts. We look forward to welcoming you and your family back for another enjoyable evening. Best Regards, The Management Team
   

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9. K

   Katie

   Washington DC

   17 reviews

   vip
   5.0

   17 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Melissa was awesome! In for a family birthday night. Service was excellent as was good. Decor and ambiance 5 stars!
   

   The Apparatus RoomResponded 4 days ago

   Hi kaleeschu, We're thrilled to hear that you had a fantastic birthday celebration at The Apparatus Room! It's wonderful to know that our service and ambiance met your expectations. We strive to provide an exceptional dining experience for all our guests, and your kind words are a testament to our efforts. We look forward to welcoming you and your family back soon. Best regards, The Management Team
   

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10. L

    Lisa

    Detroit

    3 reviews

    1.0

    3 reviews

    Dined on December 8, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 5

    Service was unbelievably slow. Our server was forgetful and not attentive at all. It was 1:05pm when we arrived, it wasn’t very busy and it took until after 2:20 pm to get our food. We were one of the only people left in the restaurant. Kitchen was shutting down.
    

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