Terra - Eataly Dallas

Terra - Eataly Dallas reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. Y

   Ysatis

   Dallas3 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food was delicious and the restaurant was gorgeous, only thing that wasn’t great was the service. Our server might’ve been having an off/bad day or something but we received very poor service from him. Other than the service, the food was amazing!
   

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2. R

   Ryan VIP

   Dallas10 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   We chose Terra at Eataly for a special Mother’s Day brunch and left extremely disappointed. Despite having a reservation, we were seated 30 minutes late—and only after they oddly asked to “take down our name again,” which didn’t inspire confidence in their organization. We were also surprised to learn that brunch was buffet-only, something never explained in advance. The setup was confusing and clearly not designed for buffet service; guests were unsure where to line up, and there was no clear flow. With a baby in tow, we had to take turns going to the buffet, resulting in an awkward and disconnected meal with one couple eating while the other waited and vice versa. This completely defeated the purpose of a shared Mother’s Day celebration. The food, unfortunately, didn’t make up for the logistical mess. Past visits offered flavorful dishes from the menu, but the buffet was underwhelming at best. Eggs were listed on the menu but never presented until we asked—at which point staff seemed annoyed. Coffee was supposedly included, but espresso drinks were added to our bill without warning. Water was only refilled when we managed to track down our server. The final insult: a $480 bill for four, including automatic gratuity with no discussion or option to adjust based on the lackluster experience. This visit was a far cry from our previous meals here. For what we paid, we expected organization, clear communication, attentive service, and, above all, quality food. Sadly, we received none of those—and we won’t be returning.
   

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3. M

   Meagan

   Dallas1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Too expensive for the quality of food served. The focaccia tasted dry and bland, like it was a few days old. The lamb skewers came with all the seasoning on the side so those were bland too until I noticed the pile of spices underneath and seasoned them myself, and mushroom pasta had a funk reminiscent of 1990s beef stroganoff. The cocktail I ordered at the beginning didn’t arrive until our entrées so just overall was disappointing especially for a rare date night out without kids.
   

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4. X

   Xavier

   San Francisco3 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   We just didn’t enjoy the food. I also believe it was very over priced for the serving size
   

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5. I

   Isabel

   Dallas1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful place. We got to sit outside and it was just such a beautiful scenery. We were in awe the whole night.
   

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6. J

   James

   Dallas30 reviews

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great server. Superior food. Best tiramisau I've ever had to include in Rome. Prices are pretty steep, but we thoroughly enjoyed our Sunday lunch.
   

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7. R

   Richard

   Oklahoma City12 reviews

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a delicious lumch at Terra at Eataly in Dallas. The Cavatini Ragu was great as was the focaccia bread. We highly recommend this restaurant.
   

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8. T

   Tony

   Austin5 reviews

   4.0

   Dined on May 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   I liked what I ordered, but wasn’t overwhelmed. The meal as well as the setting seemed sparse. Table was cluttered with glasses….the glass doesn’t make me want to order wine. At times our table seemed unattended, to the point that a beverage order wasn’t even taken. I think that maybe the restaurant is too proud of themselves and rely on the name. Three years ago the fare was more enjoyable.
   

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9. S

   Scott VIP

   Dallas76 reviews

   4.0

   Dined on April 30, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 2

   Sadly, their experiment with the Winter Menu has hurt them significantly. It was very dead when we ate there on a Wednesday at prime time. Like 3 tables in the restaurant dead. The food is the back to their normal menu so if you liked it before, you still will. Honestly, it’s just overpriced for the quality, it decent, but you are paying $40+ for a piece of tuna or $30 for pasta, there are better places for the price. Service was uninspiring. He had nothing else to do, but was not really very friendly or attentive.
   

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10. K

    Kristen

    Nashville3 reviews

    3.0

    Dined on April 20, 2025

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 5

    Was so excited to try Terra at Eataly for Easter brunch and the experience was really underwhelming. I made reservations for 1pm and we weren’t sat until 1:15pm and never got a waiter. We waited for 10 minutes until even getting water that was served by the hostess. We didn’t know what we were supposed to order or do until we realized it was a brunch line. The food was delicious and there was SO much to choose from - probably the best and biggest brunch I’ve ever had. So while the food was amazing along with how beautiful the decor was, the service was awful. I would want to come back here but only if they figure out how to get better service.
    

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