Tenzen Japanese Restaurant

Review summary

1. K

   Ken

   Dallas

   16 reviews

   1.0

   16 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We had a 7pm reservation and arrived at 6:40pm. No reception at the hostess area. We waited a few minutes and decided to go to the bar. There we saw the owner tending bar. Obviously busy and obviously short staffed for the evening. After about 10 minutes, he asked about dinner, told him we had a 7pm reservation and ordered cocktails. At around 7:05 we were seated. No wait staff approached our table until 7:30-7:35pm. No water, no “I’ll be right with you” nothing. At about the time (7:45 or so) my wife said “ This is not good, let’s pay the bar bill and go” the waitress approached our table, apologized for the delays, blamed it on large parties tying up staff and asked if we were ready to order. As a last ditch effort to save an evening at a restaurant we heard so many good things about, we asked, given the kitchen was admittedly back up, how long would the wait be for dinner. The waitress responded with 30-40 minutes. Needless to say we thanked her, but paid the bar bill and went somewhere else. I understand it was Christmas Eve, they were short staffed but the total lack of attention to any detail, simple things like greeting your arrival and acknowledging your existence at a bar and then table is not acceptable. A total bust and doubtful we will return
   

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2. J

   Jonny

   Houston

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience the food was absolutely perfect service was the best!
   

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3. D

   Denise

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything we had was outstanding! Great food, great cocktails, and great service.
   

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4. CA

   CAHPerretti

   VIP

   Houston

   17 reviews

   5.0

   17 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, probably the best temper I’ve had since I had tempura in New York City a couple years ago. The service was stellar. The fish was so fresh, we will definitely be back again.😋
   

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5. P

   Pete

   Anchorage

   3 reviews

   5.0

   3 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our anniversary dinner and it was amazing! Service was fantastic
   

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6. C

   CINDY

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent, delicious, super fresh Sushi!!! The best in The Woodlands/Conroe/ Magnolia area, by far!!!
   

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7. J

   John

   Houston

   4 reviews

   5.0

   4 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent sushi, tuna tower and crunchy coconut shrimp (an appetizer).
   

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8. R

   Robert

   VIP

   Houston

   27 reviews

   3.0

   27 reviews

   Dined on November 15, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Service was very slow but food was good. Took Fri and sat happy hour off menu!😩
   

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9. J

   John

   Houston

   4 reviews

   5.0

   4 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great new place. Beautifully decorated, nice background music, great food, great service. We will go back often. Great addition to Woodforest area.
   

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10. H

    Heidi

    VIP

    Houston

    3 reviews

    5.0

    3 reviews

    Dined on October 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The Tex Mex sushi roll was one of the best things we have ever eaten! In fact we ordered all our rolls and then added an additional one of those later (even though I’m quite sure we didn’t need it :). Also the spicy garlic edamame was delicious! Service was wonderful and the Happy Hour menu, which lasted until 7:00 last night (Saturday), was a great deal! Oh and a robot delivered another table’s dessert :):) We can’t wait to go back!
    

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