TenTen

Review summary

1. K

   Karen

   VIP

   Austin

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, vegan and non vegan, and great service and ambience.
   

   TenTenResponded 1 day ago

   Hi Karen, Thank you for your great review! We're glad you found the food, service, and ambiance enjoyable!
   

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2. A

   Amir

   Austin

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, shout out to the Sushi Bar chef for the tasteful ingredients paired with the fish. Service was amazing. Our server -Maverick- was very great and did an impecable job. Overall excellent experience and customer service. Would definitely love to go again!!!
   

   TenTenResponded 3 days ago

   Hi Amir, Thank you for dining with us at TenTen! We appreciate your wonderful review regarding your experience with us at the Sushi Bar, and we're so glad to hear that all the staff members helped create a memorable experience. We look forward to seeing you again next time!
   

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3. J

   Jeff

   Houston

   23 reviews

   5.0

   23 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great choice for Japanese on a Sunday night. Loved the half-off Wagyu special on Sundays. Not one bad dish, easy to share.
   

   TenTenResponded 3 days ago

   Hi Jeff, Thank you for joining us at TenTen! We're thrilled to hear your dinner with us was great and that you enjoyed all of your dishes with us! We look forward to serving you again in the future!
   

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4. M

   Marjorie

   New York City

   1 review

   5.0

   1 review

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding experience all around! A must if in the area.
   

   TenTenResponded on February 19, 2025

   Thank you so much for your review, Marjorie! We're thrilled to hear we're a recommendation of yours. See you next time!
   

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5. B

   Brittany

   Raleigh

   3 reviews

   5.0

   3 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food. Exceptional service. Very knowledgeable and accommodating for allergies.
   

   TenTenResponded on February 18, 2025

   Hi Brittany, Thank you so much for your 5 star review! We strive to provide an enjoyable, relaxing experience for everyone, including those with dietary restrictions or food allergies, and are happy to know our customers appreciate our efforts. We look forward to seeing you again!
   

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6. C

   Christian

   VIP

   Yorkshire

   4 reviews

   2.0

   4 reviews

   Dined on February 16, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was awful . Constantly awaiting food to be served . The bluefin o toro tuna was clearly not the fish as advertised . When challenged on the o toro the manager tried to argue it was o toro , quickly backed down and then proceeded to blame the chef .
   

   TenTenResponded on February 18, 2025

   Hi Christian, Thank you for your feedback. We regret to see we fell short of your expectations, and understand your dissatisfaction with the service. If you are open to connecting, please reach out to us here or send us a message to the email posted on our website as we would love the opportunity to connect and provide a better experience. We hope to hear from you soon. Thank you.
   

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7. w

   wes

   Austin

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   While we had a 10:30 reservation the kitchen shut down at 10:55 and this gave us zero time to settle in with drinks before having to place our order. When ordering the kitchen was out of several items, the main item I took my date to try was not available so that made the overall experience less than desirable. Especially since it was her 1st time and it being valentines night. Overall I was very disappointed
   

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8. D

   Dylan

   New York City

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was incredible, but it seemed our server couldn’t get the timing right of our order. Our appetizers came out missing items which then turned up with our main course.
   

   TenTenResponded on February 18, 2025

   Hi Dylan, Thank you so much for your honest feedback. While we're happy to hear the food was incredible, we understand the service fell short of expectations. We would appreciate the opportunity to connect and hear some additional details since we're always looking to improve. You can connect with us here, or send a message to the email posted on our website. We hope to hear from you soon!
   

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9. C

   Cole

   VIP

   Houston

   1 review

   4.0

   1 review

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Pricey, but delicious. Drink service was a little slow, but chalk that up to being Valentine’s Day. Saylor was fantastic.
   

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   TenTenResponded on February 18, 2025

   Hi Cole, Thank you for your review! We're glad the food was delicious, and appreciate your understanding of our service on a busy holiday. Hopefully we have the opportunity to serve you again in the future!
   

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10. A

    Alice

    Austin

    19 reviews

    5.0

    19 reviews

    Dined on February 15, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We had the 2 of the cocktails, some sale, Japanese beer, Valentines oyster appetizer, mushroom ceviche, chefs choice sashimi plate, duck entree and the creme brûlée and Sakura dessert. Everything was tasty. The tuna sashimi did have some tendon thing that didn't get cleaned out so that was the only thing that wasn't an A. Our server was great too.
    

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    TenTenResponded on February 18, 2025

    Hi Alice, Thank you so much for your review! We're glad the items you ordered were tasty, and also appreciate the note regarding the tuna sashimi. We'll be sure to discuss this with our culinary team as we're always striving for improvement. We hope to see you again!
    

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