TenTen

Review summary

1. B

   Brittany

   Raleigh

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food. Exceptional service. Very knowledgeable and accommodating for allergies.
   

   TenTenResponded today

   Hi Brittany, Thank you so much for your 5 star review! We strive to provide an enjoyable, relaxing experience for everyone, including those with dietary restrictions or food allergies, and are happy to know our customers appreciate our efforts. We look forward to seeing you again!
   

   Is this helpful?

2. C

   Christian

   VIP

   Yorkshire

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was awful . Constantly awaiting food to be served . The bluefin o toro tuna was clearly not the fish as advertised . When challenged on the o toro the manager tried to argue it was o toro , quickly backed down and then proceeded to blame the chef .
   

   TenTenResponded today

   Hi Christian, Thank you for your feedback. We regret to see we fell short of your expectations, and understand your dissatisfaction with the service. If you are open to connecting, please reach out to us here or send us a message to the email posted on our website as we would love the opportunity to connect and provide a better experience. We hope to hear from you soon. Thank you.
   

   1 person found this helpful

3. w

   wes

   Austin

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   While we had a 10:30 reservation the kitchen shut down at 10:55 and this gave us zero time to settle in with drinks before having to place our order. When ordering the kitchen was out of several items, the main item I took my date to try was not available so that made the overall experience less than desirable. Especially since it was her 1st time and it being valentines night. Overall I was very disappointed
   

   Is this helpful?

4. D

   Dylan

   New York City

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was incredible, but it seemed our server couldn’t get the timing right of our order. Our appetizers came out missing items which then turned up with our main course.
   

   TenTenResponded today

   Hi Dylan, Thank you so much for your honest feedback. While we're happy to hear the food was incredible, we understand the service fell short of expectations. We would appreciate the opportunity to connect and hear some additional details since we're always looking to improve. You can connect with us here, or send a message to the email posted on our website. We hope to hear from you soon!
   

   Is this helpful?

5. C

   Cole

   VIP

   Houston

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Pricey, but delicious. Drink service was a little slow, but chalk that up to being Valentine’s Day. Saylor was fantastic.
   

   • 
   • 
   • 
   • 

   TenTenResponded today

   Hi Cole, Thank you for your review! We're glad the food was delicious, and appreciate your understanding of our service on a busy holiday. Hopefully we have the opportunity to serve you again in the future!
   

   Is this helpful?

6. A

   Alice

   Austin

   19 reviews

   5.0

   19 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had the 2 of the cocktails, some sale, Japanese beer, Valentines oyster appetizer, mushroom ceviche, chefs choice sashimi plate, duck entree and the creme brûlée and Sakura dessert. Everything was tasty. The tuna sashimi did have some tendon thing that didn't get cleaned out so that was the only thing that wasn't an A. Our server was great too.
   

   TenTenResponded today

   Hi Alice, Thank you so much for your review! We're glad the items you ordered were tasty, and also appreciate the note regarding the tuna sashimi. We'll be sure to discuss this with our culinary team as we're always striving for improvement. We hope to see you again!
   

   Is this helpful?

7. M

   Mason

   Oklahoma City

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's been a while since my wife and I ate an Asian place that wasn't cheap Chinese. Ten Ten is fantastic. The wait staff were very helpful and professional. The food was priced well and insanely delicious. We cannot wait to come back!
   

   TenTenResponded today

   Hi Mason, We're thrilled to hear you and your wife enjoyed your evening with us! Thank your for your kind words regarding the food and service at TenTen, and we also appreciate hearing you all will be back!
   

   Is this helpful?

8. K

   Kyle

   VIP

   San Francisco

   19 reviews

   5.0

   19 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great meal with a couple of first time visitors- the wagyu tacos and scallop nigiri were awesome! Our server, Victoria, was super knowledgeable about the menu as well. (Be prepared to spend a bit if you’re hungry, but it’s well worth the asking prices.)
   

   TenTenResponded today

   Hi Kyle, Thank you so much for your 5 stars! We're thrilled to hear you had a great first-time experience with us and found value in both the food and service. We hope to see you again in the future!
   

   Is this helpful?

9. M

   Matthew

   VIP

   Austin

   1 review

   5.0

   1 review

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my favorite restaurant in Austin. Really cool ambiance
   

   TenTenResponded on February 5, 2025

   Hi Matthew, Thank you for your continued support, and we're so thrilled to hear we're your favorite spot in Austin! We look forward to serving you again soon!
   

   Is this helpful?

10. R

    Rosemary

    New York City

    4 reviews

    5.0

    4 reviews

    Dined on February 3, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    The service was great! The food was also really good. Especially the steak
    

    TenTenResponded on February 5, 2025

    Hi Rosemary, Thanks so much for the 5 stars! We're glad you enjoyed the food, and we hope to see you again soon!
    

    Is this helpful?