Telefèric Barcelona - Palo Alto

Review summary

1. D

   Dwayne

   San Francisco

   17 reviews

   5.0

   17 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was phenomenal. Loved the paella negra and the tuna tacos. Service was great too.
   

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   Telefèric Barcelona - Palo AltoResponded 3 days ago

   Hola Dwayne, Thank you for your wonderful feedback! We're so glad to hear that you enjoyed the paella negra and tuna tacos. It’s also great to know that our service made your experience even better! Thank you for choosing us, we can’t wait to welcome you back soon! Gracias!
   

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2. P

   Prachi

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Delicious food and tapas. The paella was fantastic but the small plates are a must. We loved the brussel sprouts, crab croquettes and the empanadas! Took some time to get seated despite a reservation.
   

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   Telefèric Barcelona - Palo AltoResponded 3 days ago

   Hola Prachi, Thank you for your kind words! We're so happy to hear you enjoyed the food, especially the paella and small plates like the brussels sprouts, crab croquettes, and empanadas! We appreciate your feedback! Thank you for choosing us and we look forward to welcoming you back again soon! Gracias!
   

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3. R

   Randi

   Oxford

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The heat lamps keep the outdoor seating nice and cosy! Squid ink paella was delicious.
   

   Telefèric Barcelona - Palo AltoResponded 3 days ago

   Hola Randi, Thank you for your wonderful feedback! We're glad to hear that you enjoyed the cozy outdoor seating with the heat lamps and we're thrilled you loved the squid ink paella! Thank you for choosing us, we hope to see you again soon! Gracias!
   

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4. B

   Bruce

   San Francisco

   32 reviews

   vip
   4.0

   32 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food and beverages were wonderful. My wife had a couple of fantastic mocktails. I had a glass of the Teleferic Sangria which was really refreshing. For tapas to start we had Gazpacho plus tomato on toast points with Chipotle butter and then whole shrimp in a spicy oil. I wish I could remember the names of the dishes. We finished with the Lobster Paella which like all the Paella on the menu is fantastic. The only problem we had was a miscommunication with the waitress. She did not hear us order the Lobster Paella and we could not hear her verify our order. We were right next to a speaker playing very loud music. So, we waited 45 minutes to find out it had not been started. They managed to rush an order for us and worked with us to get us out and to our movie on time.
   

   Telefèric Barcelona - Palo AltoResponded 3 days ago

   Hola Bruce, Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the food and beverages, especially the Teleferic Sangria, your wife’s mocktails, the tapas, and the delicious Lobster Paella. It sounds like you had a great culinary experience, and we truly appreciate your patience regarding the miscommunication, we’re glad our team was able to make things right and get you to your movie on time! Thank you for choosing us and we look forward to welcoming you back again soon! Muchas gracias!
   

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5. W

   Wendy

   San Francisco

   13 reviews

   3.0

   13 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We started with tapas: bread with tomato sauce (pan con tomate), potatoes (patatas bravas), and chicken empanadas. They were pretty good, especially the bread. The empanadas were too thin I thought. They were mostly the fried outsides with little filling. The aioli sauce that came with them was tasty and offset the dryness of the empanadas. We ordered the lobster paella, but they brought us the squid ink paella instead. This was ok but I did want to try the lobster. To make up for the error, they brought us complimentary churros. Which were fine. For the sangrias, the only kind with red wine had hard liquor too and was quite strong. The food was fine, just a little below my expectations. It was our wedding anniversary, and we said so with our reservation. But only the person seating us commented. Other places where we have gone for anniversaries gave us a special dessert even if they didn’t get the order confused. I did really like the clay dishes they used and the ambience. And the servers were courteous. It was a busy night.
   

   Telefèric Barcelona - Palo AltoResponded 5 days ago

   Hola Wendy, Thank you for sharing your experience with us, we’re glad to hear you enjoyed the tapas and the ambience. We apologize for the mix-up with the Paella and appreciate your understanding. We’re happy to hear you enjoyed the churros as a gesture to make it up to you. Regarding the Sangria, it’s crafted with red wine and liquor for a bold flavor, but we understand it’s not for everyone. You might enjoy our Virgin Barceloneta Sangria from the mocktail selection next time! For the anniversary, we are sorry for the oversight. We always strive to celebrate special moments with our customers, and we regret that this was not the case. If you are interested, please contact us at info@telefericbarcelona.c... so we can make it up to you on your next visit. Gracias!
   

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6. J

   Joshua

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely love coming back to Telefèric Barcelona! Would return very soon!
   

   Telefèric Barcelona - Palo AltoResponded 2 days ago

   Hola Joshua, We're thrilled to hear that you love coming back to our restaurant! Your kind words mean a lot to us. Thank you for your continued support! We look forward to welcoming you back again soon! Gracias!
   

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7. J

   James

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The cocktails are unbelievable. Totally underrated bar/bartenders. Food is phenomenal- great tapas, squid ink paella delicious. Only reservation in recommending is how hard it is to get a reservation.
   

   Telefèric Barcelona - Palo AltoResponded 2 days ago

   Hola James, We're thrilled to hear that you enjoyed our cocktails and tapas. We take pride in our team's efforts to provide a memorable experience for our guests! Your kind words mean a lot to us! Thank you for choosing us and we look forward to welcoming you back again soon! Gracias!
   

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8. TN

   TraceyN

   Hawaii

   7 reviews

   5.0

   7 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love this restaurant! Service is always top notch, food is perfect every time. Drinks and appetizers came out so fast that we couldn’t believe it was our order. We order the pulp dish at each meal and it’s perfect each time. Loved the paella mixta and cocktails are well balanced not too sweet or heavy on the alcohol
   

   Telefèric Barcelona - Palo AltoResponded on November 25, 2024

   Hola Tracey, We're thrilled to hear you enjoyed your visit to our restaurant! It's fantastic to know that our service, food, and drinks met your expectations. We're especially pleased that you loved our pulp and paella mixta and we're glad you found the cocktails perfectly balanced. Your kind words mean a lot to us! Thank you for choosing us and we look forward to welcoming you back again soon! Gracias!
   

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9. T

   Terry

   Philadelphia

   35 reviews

   vip
   5.0

   35 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   As always, great food and buzzy atmosphere. Service tonight was spotty — took several requests to correct a v wobbly table — but not overly detrimental to experience.
   

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10. M

    Miguel

    London

    6 reviews

    vip
    3.0

    6 reviews

    Dined on November 21, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    The food is very good although the portions could be slightly larger. Didn’t like having the table next to the bathroom.
    

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