Telefèric Barcelona - Palo Alto

Review summary

1. W

   Wendy

   San Francisco

   13 reviews

   3.0

   13 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We started with tapas: bread with tomato sauce (pan con tomate), potatoes (patatas bravas), and chicken empanadas. They were pretty good, especially the bread. The empanadas were too thin I thought. They were mostly the fried outsides with little filling. The aioli sauce that came with them was tasty and offset the dryness of the empanadas. We ordered the lobster paella, but they brought us the squid ink paella instead. This was ok but I did want to try the lobster. To make up for the error, they brought us complimentary churros. Which were fine. For the sangrias, the only kind with red wine had hard liquor too and was quite strong. The food was fine, just a little below my expectations. It was our wedding anniversary, and we said so with our reservation. But only the person seating us commented. Other places where we have gone for anniversaries gave us a special dessert even if they didn’t get the order confused. I did really like the clay dishes they used and the ambience. And the servers were courteous. It was a busy night.
   

   Telefèric Barcelona - Palo AltoResponded today

   Hola Wendy, Thank you for sharing your experience with us, we’re glad to hear you enjoyed the tapas and the ambience. We apologize for the mix-up with the Paella and appreciate your understanding. We’re happy to hear you enjoyed the churros as a gesture to make it up to you. Regarding the Sangria, it’s crafted with red wine and liquor for a bold flavor, but we understand it’s not for everyone. You might enjoy our Virgin Barceloneta Sangria from the mocktail selection next time! For the anniversary, we are sorry for the oversight. We always strive to celebrate special moments with our customers, and we regret that this was not the case. If you are interested, please contact us at info@telefericbarcelona.c... so we can make it up to you on your next visit. Gracias!
   

   Is this helpful?

   Report
2. J

   Joshua

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely love coming back to Telefèric Barcelona! Would return very soon!
   

   Is this helpful?

   Report
3. J

   James

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The cocktails are unbelievable. Totally underrated bar/bartenders. Food is phenomenal- great tapas, squid ink paella delicious. Only reservation in recommending is how hard it is to get a reservation.
   

   Is this helpful?

   Report
4. TN

   TraceyN

   Hawaii

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love this restaurant! Service is always top notch, food is perfect every time. Drinks and appetizers came out so fast that we couldn’t believe it was our order. We order the pulp dish at each meal and it’s perfect each time. Loved the paella mixta and cocktails are well balanced not too sweet or heavy on the alcohol
   

   Telefèric Barcelona - Palo AltoResponded 5 days ago

   Hola Tracey, We're thrilled to hear you enjoyed your visit to our restaurant! It's fantastic to know that our service, food, and drinks met your expectations. We're especially pleased that you loved our pulp and paella mixta and we're glad you found the cocktails perfectly balanced. Your kind words mean a lot to us! Thank you for choosing us and we look forward to welcoming you back again soon! Gracias!
   

   Is this helpful?

   Report
5. T

   Terry

   Philadelphia

   35 reviews

   vip
   5.0

   35 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   As always, great food and buzzy atmosphere. Service tonight was spotty — took several requests to correct a v wobbly table — but not overly detrimental to experience.
   

   Is this helpful?

   Report
6. M

   Miguel

   London

   6 reviews

   vip
   3.0

   6 reviews

   Dined on November 21, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The food is very good although the portions could be slightly larger. Didn’t like having the table next to the bathroom.
   

   Is this helpful?

   Report
7. C

   Carolyn

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined on November 19, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Would give all 5 stars but the noise level is just too much, plus the type of music playing that all I heard was boom, boom, boom, boom, boom, boom - like techno music.
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mỹ first time here at this location. The foods was awesome, my friends and I love the place and the foods was delicious. Definitely will come back again.
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   It was good. I don’t know about the value for the paella. It was a medium sized pan with only half a centimeter of paella. The spoon doesn’t even scoop the paella, it just scrapes it, like rice stuck at the bottom of a pan. My family was still hungry after ordering 2. Sangria was good. Tapas ok. Ambience good.
   

   Telefèric Barcelona - Palo AltoResponded on November 22, 2024

   Hola, Thank you for taking the time to share your thoughts with us. We’re delighted to hear that you enjoyed the sangria, tapas, and the ambiance of our restaurant. However, we are sorry that the paella didn’t meet your expectations. The traditional "socarrat," or crispy rice at the bottom, is an authentic element of our paellas, but we understand it may not have enhanced your experience. We appreciate you pointing this out and will work on improving the presentation and portioning to provide a more satisfying experience. Your feedback is invaluable, and we hope to welcome you back soon to give you the exceptional experience and service that we always strive for. Gracias.
   

   Is this helpful?

   Report
10. d

    david

    San Francisco

    29 reviews

    4.0

    29 reviews

    Dined on November 17, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Very good food but small portions for the tapas (I know they can be small, but the crab croquettes were really small). Prime Wellington was very good. Bread service was also very good but we had to ask for it. Desert was delicious all around. Service was excellent and the wait for food was not long at all. Automatic gratuity was added to the bill, which does not make me happy - I prefer to reward servers for good service rather than be forced to pay for a 20% tip regardless of the quality of the service provided. And the server did not tell us that the tip was already loaded and the bill still had a blank spot for the gratuity. I thought the overall cost of the meal was reasonable given the quality of the food and excellent service. I would go back, for sure. (PS - the menu is really not for children and there were none there).
    

    Is this helpful?

    Report