Teak - Loveland

Review summary

1. B

   Becky

   Cincinnati

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food - really fresh - at great prices. Excellent value. Hostess and wait staff were friendly and helpful. We brought some out of town friends with us and they liked it a lot. We’ll definitely be back.
   

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2. A

   Andi

   VIP

   Cincinnati

   241 reviews

   3.0

   241 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Our waitress was so very nice and was trying her best. There seemed to be some disorganization with the wait staff so getting drink refills was challenging. We really liked the most of the food. I especially liked the coconut shrimp. The chicken satay was disappointing. I will go back.
   

   Teak - LovelandResponded 3 days ago

   Thank you for your feedback! We’re delighted you enjoyed the coconut shrimp and that your server made a positive impression. We apologize for the challenges with drink refills and will work on improving our team’s coordination. We appreciate your support and look forward to welcoming you back!
   

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3. R

   Rosalee

   Cincinnati

   41 reviews

   5.0

   41 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful dining experience on December 24th, Christmas Eve. A gem in downtown Loveland.
   

   Teak - LovelandResponded 3 days ago

   Thank you for spending your Christmas Eve with us! We’re thrilled to be considered a gem in downtown Loveland and delighted you had a wonderful dining experience. We look forward to welcoming you back soon!
   

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4. J

   Judi

   VIP

   Columbus

   6 reviews

   5.0

   6 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Best sushi in cincy. So close to home.
   

   Teak - LovelandResponded 3 days ago

   Thank you for your fantastic review! We’re thrilled you enjoyed the great service and consider us the best sushi in Cincinnati. We’re glad to be your neighborhood spot and look forward to seeing you again soon!
   

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5. D

   Dee

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a busy night, but food and service was amazing. PomPom Pear martini was delicious.
   

   Teak - LovelandResponded on December 21, 2024

   Thank you for your fantastic review! We’re thrilled you enjoyed the amazing food, service, and the PomPom Pear martini. It’s wonderful to be considered a neighborhood gem, and we look forward to welcoming you back for another great experience soon!
   

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6. L

   Lori

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend. Great food and wonderful staff. Delicious cocktails. Nice ambience.
   

   Teak - LovelandResponded on December 10, 2024

   Thank you for your kind words and for recommending us! We're thrilled you enjoyed the food, cocktails, and atmosphere. Our team looks forward to welcoming you back soon!
   

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7. M

   Mark

   Cincinnati

   43 reviews

   4.0

   43 reviews

   Dined on November 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food and service. Clean facilities in DT Loveland. Fine food and an excellent value.
   

   Teak - LovelandResponded on December 10, 2024

   Thank you for your thoughtful review! We're delighted you enjoyed the food, service, and clean atmosphere in downtown Loveland. We look forward to seeing you again soon!
   

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8. OT

   OpenTable Diner

   Cincinnati

   7 reviews

   2.0

   7 reviews

   Dined on November 23, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Ok, my wife and I were in Loveland yesterday and decided to try Teak. We have been wanting to since they opened since I used to frequent the location in Mt Adams and told my wife that she was in for a treat. Boy was I wrong. Let me start by saying the staff was great!! They were attentive and knowledgeable. The interior, however, looked old and worn as the bar chairs we saw are old and worn…leftover from the previous restaurant in that space. Now for the food. This is where they lost us. We had Chicken Satay and fried Calamari as appetizers. The Chicken was okay but the Calamari was not seasoned and a little over cooked and chewy ( but passable). The entrees were a different story. I ordered the seafood delight. I had to stop eating after a few bites because one of the mussel shells had broken and there were pieces of the shell throughout the dish. I crunched twice before I figured it out and then saw the pieces. There is no way the chef didn’t see them as they are black and easy to see…and one of the mussel shells was obviously broken, but they served it anyway. I guess the flavor was ok, but I didn’t get very far and the level 8 spice I ordered was more of a 3. That’s me, but my wife had issues as well. She ordered the Teak Trio, also an 8 but very little spice. She only ate a little because the beef was very tough and it turned her off a little. She left 75%. I will say that after I printed out the shells, the dish was removed from the bill. We paid and I tipped generously because it wasn’t the servers fault. All of this being said, I don’t write reviews all that often, but we won’t be going back as there are other Asian restaurants not too far away that are tried and true.
   

   Teak - LovelandResponded on December 10, 2024

   Thank you for sharing your detailed feedback. We're truly sorry that your experience didn't meet your expectations, especially after your excitement to visit us. While we're glad to hear our staff provided great service, it's disappointing to learn about the issues with your meal and the atmosphere. Your comments about the mussels and seasoning are concerning, and we’ll be addressing this with our kitchen team to ensure better attention to detail. We appreciate your honesty and will use your feedback to make improvements. If you ever reconsider visiting us, we’d love the chance to provide a better experience. Thank you again for your insights.
   

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9. TK

   TerriK

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service! Highly recommend! Parking is on the street or behind the restaurant.
   

   Teak - LovelandResponded on November 22, 2024

   Thank you for the fantastic review! We're so glad you enjoyed both the food and service. We really appreciate the recommendation and look forward to welcoming you back soon! Thanks also for the helpful parking tip!
   

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10. S

    Susan

    Cincinnati

    5 reviews

    5.0

    5 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic food and service, thank you so much, we’ll be back!!
    

    Teak - LovelandResponded on November 22, 2024

    Thank you for your 5-star review! We’re so glad to hear you enjoyed your experience at Teak Loveland. We hope to welcome you back again soon!
    

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