Tavern on Rush

Review summary

1. ML

   MaraL VIP

   Chicago8 reviews

   4.0

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very hot temperature wise but service and food was excellent.
   

   Tavern on RushResponded today

   Hi Mara, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed our food and service :) As a side note, because we are in a hotel, we unfortunately do not have control over the temperature settings within our space. But, we are working on how we can get some resolve on this small issue. We look forward to serving you again soon! Thank You, The Tavern on Rush Management Team
   

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2. OT

   OpenTable Diner

   Cincinnati1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent food. Great ambiance for me. May not fit everyone (not quiet). Service was attentive, although they forgot my side.
   

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3. K

   Kathleen VIP

   Chicago25 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   My friend and I were seated outside at a corner table in the sun on a gorgeous day! Awesome!! Maybe the best seat in the house that day. My daughter joined later. We started with wine & cocktails. Then ordered starters. We had the giant meatball - delish! Whipped ricotta, unexpectedly sweet, the arugula seemed to tone down the sweetness. Still, very good. Lastly, we ordered Burrata & prosciutto. The waiter did ask about food allergies and I mentioned pine nite to which I’m allergic. The burrata was surrounded with pesto which is a nice touch but I’m pretty sure pesto has pine nuts. I’m not 100% that Taverns pesto has pine nuts but most does. Just be careful and double check for yourself if you have food allergies or concerns. I didn’t eat any just to be safe and this in no way put a damper on our evening. We all had a great time! Welcome back to the neighborhood, Tavern! We missed you. Sorry it took so long to come visit. We’ll be back. 👍🏻😁
   

   Tavern on RushResponded today

   Hi Kathleen, Thank you for your wonderful review and Thank You for choosing Tavern on Rush for your dining experience! As this is our first time opening the patio at the new location we are THRILLED you enjoyed your time with us :) We appreciate your feedback regarding our food as we always strive to ensure our dishes are as safe and enjoyable as possible for our guests. We're glad you all had a great time and we're excited to welcome you back for another visit soon! Best regards, The Management Team
   

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4. C

   Carol VIP

   Chicago41 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our lunch on St. Patrick's Day; the food was great; our server, Roberto P., was excellent -- very knowledgeable, friendly, pleasant and patient.
   

   Tavern on RushResponded today

   Thanks for visiting us, Carol! We're thrilled to hear that you enjoyed your lunch on St. Patrick's Day. We truly strive to provide our guests with friendly, knowledgeable, and pleasant service, so we really love getting positive feedback about our team members and service (awesome job Roberto!). We look forward to welcoming you back soon :) Cheers, Margo and the Tavern Management Team
   

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5. A

   Angelo VIP

   Chicago2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and our service was excellent Lisa our server was great
   

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6. A

   Ama

   Chicago1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love it there. Never had a bad experience. Will be back.
   

   Tavern on RushResponded today

   Thanks for the review, Ama! We're thrilled to hear that you love Tavern on Rush :) Positive feedback truly means a lot to us. Thank You. We can't wait to welcome you back soon! Cheers, The Management Team at Tavern
   

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7. M

   Mary VIP

   Philadelphia10 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   We were not very happy with the service. There was a delay in getting our final course and receiving the check. It was very noisy.
   

   Tavern on RushResponded today

   Hello Mary, We're truly sorry to hear about your recent experience at Tavern on Rush. I do see that your visit fell on St.Patricks day weekend. We did experience some technical difficulties with our printers on the 15th which did affect our ability to get food prepared and out promptly to our guests. As a team, we did attempt to remedy this issue to the best of our abilities but nonetheless this issue did affect service that particular afternoon. I do apologize. I understand that waiting for your food and the check can be frustrating and I want you to know that what you experienced is not the "norm" for service standards at Tavern. We hope you'll give us another chance to make it right. Best regards, Margo and the Tavern on Rush Management Team
   

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8. OT

   OpenTable Diner

   Chicago2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always tavern on rush did not disappoint. We all had a great time. Great drinks and the food was amazing. Thanks
   

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9. C

   Christopher

   Chicago2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very inviting experience. Entire staff was attentive. Food was delicious and they even made my wife feel special for her birthday.
   

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   Tavern on RushResponded today

   Hi Christopher, We are SO happy hear that your wife had a wonderful birthday celebration at Tavern on Rush! We strive to make every occasion a memorable one and so it's wonderful to know; Mission Accomplished! We very much look forward to serving you again soon! Cheers, Margo and the Management Team
   

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10. OT

    OpenTable Diner

    Chicago1 review

    1.0

    Dined 7 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    My martini glass had lipstick stains on the rim. The waiter had an attitude toward me when I showed him the lipstick stains on the glass. The service didn’t come over to take our order until 20 min in. The table next to us ordered and received their food before we even received our drinks. We were waiting for one hour to receive our appetizer but at that point decided to get up and leave.
    

    Tavern on RushResponded 6 days ago

    Thank you for bringing this to our attention. Judging by your review the experience you had at Tavern definitely fell way short of the type of quality and service we aim to provide to our guests. There are no excuses for any of the above which you and your guest experienced. Cleanliness and high service standards are at the top of our priority list, and I am beyond sorry we fell short on your visit. I would absolutely appreciate further details from your visit so we can try and ensure this type of dining experience never happens again. Mostly our team would love the chance to make a second first impression. We truly want the opportunity to make good on the quality of service you, our guest, deserve. Please reach out. Margo & The Management Team
    

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