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Sugar Factory - Tampa, Tampa, FL

Sugar Factory - Tampa

4.1
4.1
2108 Reviews
$31 to $50
Bar / Lounge / Bottle Service

Make a reservation

2 people
7:00 PM
Booked 24 times today
  • Great for creative cocktails
  • Good for groups
  • Good for special occasions
Sugar Factory Tampa will be located at the Seminole Hard Rock Hotel & Casino at 5223 Orient Road, Tampa, FL 33610. Sugar Factory American Brasserie will be open weekdays from 11 a.m. – 11 p.m. and weekends from 11a.m. – 1a.m. Breakfast, lunch and dinner will be served daily and brunch will be available on Saturdays and Sundays. Sugar Factory Tampa will be located on the Mezzanine level of the casino, overlooking the grand entrance, within the newly opened hotel and casino. The 120-seat full-service restaurant will feature the brand’s signature confectionary, which boasts a 4,000-square-foot, floor-to-ceiling candy wall with over 500 types of candy, including a selection of bulk and novelty candy like the world-famous Couture Pops. Complementing the candy, the café will also offer coffees, hot chocolate, frozen hot chocolate, homemade specialty rainbow doughnuts and pastries in addition to homemade gelato and ice cream.

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Bar / Lounge / Bottle Service, Contemporary American, Dessert
  • Hours of operation
    Mon–Thu 11:00 am–12:00 am Fri 11:00 am–2:00 am Sat 10:00 am–2:00 am Sun 10:00 am–12:00 am Brunch Sat, Sun 10:00 am–2:00 pm Happy Hour Mon–Thu 3:00 pm–6:00 pm Mon–Thu 10:00 pm–12:00 am
  • Phone number
    (813) 521-4262
  • Website
    http://tampabay.sugarfactory.com/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    our Private Event Coordinator: (813) 521-4262
  • Location
    5223 Orient Rd, Tampa, FL 33610
  • Neighborhood
    Tampa
  • Parking details
    Parking Lot / "Lucky Street" parking garage is closet to restaurant entrance Next best parking garage will be Orient and we are on Level 2
  • Additional
    Beer, Full Bar, Non-Smoking, Takeout, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 2,108 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4Food
  • 4.1Service
  • 4.3Ambience
  • 3.6Value

Noise • Moderate

Loved For

  • Tampa / Central Florida West

    Kid-friendly

  • Tampa

    Kid-friendly

Review summary

AI-generated from verified diner reviews
Sugar Factory in Tampa offers a vibrant atmosphere with memorable experiences, especially for celebrations. Guests rave about the "amazing vibe" and unforgettable milkshakes. While some found food quality inconsistent and pricing high, the restaurant shines in creating special moments with attentive service. Ideal for sweet treats and festive occasions.

2,108 Reviews

  1. Kim

    VIP

    Tampa

    6 reviews

    4.0

    6 reviews

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Service was excellent, the donut was hard and stale but my salad was very good.

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  2. Sean

    Tampa

    1 review

    3.0

    1 review

    Dined 4 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2
    Overall not bad. I don't know that I would personally go back. Extremely loud, very high energy. Food was pretty good, desserts were very good. Pretty pricey for what you get but that is to be expected. I would go back, just personally, probably not this location.

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  3. Johan

    Tampa

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 2
    3. Service 2
    4. Ambience 2
    Food was not very tasty and it was over priced the floor was very dirty

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  4. Christina

    Tampa

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was a great experience!! The staff made my daughter’s 11th bday wonderful. 🫶🏼

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  5. Theresa

    Tampa

    1 review

    5.0

    1 review

    Dined on December 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Nice very neat good service greeters love the energy they had made me feel welcome I will consider going again

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  6. Dominique

    Tampa

    1 review

    1.0

    1 review

    Dined on November 26, 2024

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 4
    The service was absolutely Terrible! Absolutely not a people person!

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  7. Natalie

    New York City

    5 reviews

    1.0

    5 reviews

    Dined on November 2, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4
    It was our first time. Fun vibe and we got cute pictures but that’s about it. Service was really slow, food was not that great. Our dessert milkshake was the best part. We should’ve just gone for dessert. Not sure if we’ll go back.

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  8. Jorden

    Tampa

    1 review

    2.0

    1 review

    Dined on October 31, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 5
    food was okay… took forever to actually be served, this is our second time here, and i’m a server so the amount of tables to server… should’ve been faster service but it’s was okay overall

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  9. Jeff

    Detroit

    3 reviews

    5.0

    3 reviews

    Dined on October 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went here for my girl friends birthday. The food, drinks, and staff were very good. Would definitely recommend

    Is this helpful?

  10. OpenTable Diner

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on October 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely Enjoyed My Self Yesterday For My Birthday‼️

    Is this helpful?

FAQs

Sugar Factory - Tampa offers takeout which you can order by calling the restaurant at (813) 521-4262.

Sugar Factory - Tampa is rated 4.1 stars by 2108 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 24 times today

Order delivery or takeout

Google Map for Sugar Factory - Tampa

5223 Orient Rd, Tampa, FL 33610

Dining areas

Additional information

  • Neighborhood
    Tampa
  • Hours of operation
    Mon–Thu 11:00 am–12:00 am Fri 11:00 am–2:00 am Sat 10:00 am–2:00 am Sun 10:00 am–12:00 am Brunch Sat, Sun 10:00 am–2:00 pm Happy Hour Mon–Thu 3:00 pm–6:00 pm Mon–Thu 10:00 pm–12:00 am
  • Price
    $31 to $50
  • Cuisines
    Bar / Lounge / Bottle Service, Contemporary American, Dessert
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Parking Lot / "Lucky Street" parking garage is closet to restaurant entrance Next best parking garage will be Orient and we are on Level 2
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Beer, Full Bar, Non-Smoking, Takeout, Wheelchair Access, Wine
  • Website
    http://tampabay.sugarfactory.com/
  • Phone number
    (813) 521-4262
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    our Private Event Coordinator: (813) 521-4262
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