Stone & Webster Chophouse at Plant Riverside District

Review summary

1. K

   Kathy

   Charleston

   4 reviews

   4.0

   4 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Excellent meal. We ended up eating at the bar. We had steak and scallops. Very delicious
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded 3 days ago

   Dear Kathy, You are making me hungry with your recommendations! Thank you so much for visiting us and providing feedback on your meal. I am so happy that you had a nice time with us. It was a pleasure to host you, and we would be honored to serve you again soon! Best, Mark Lehman Director of Food & Beverage
   

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2. S

   Steven

   Coastal Georgia

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   My wife and I had a great time dining here and will be back again. The only thing that kept from getting all 5 stars was that the carrots weren't cooked enough. They had a good taste and were edible. I just wish they were a bit softer. Other than that, everything else was great. The waitress was pleasant and greeted us right away. Even though the restaurant was right on the river, when a ship went by and blew its horn, you could hear it, but it sounded more like background noise and didn't interfere with our conversation.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded 2 days ago

   Dear Steven, We love hearing patrons say that they would join us again! We are so happy that you enjoyed our food, service, and atmosphere. Thank you for your feedback and for giving us an area of improvement with the carrots you had. We strive to be the best restaurant in the area, and our customers help us achieve that goal by sharing their thoughts about our establishment. Please find a reason to visit again soon. Best, Mark Lehman Director of Food & Beverage
   

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3. Z

   Zach

   Alabama

   2 reviews

   vip
   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was incredible. From the appetizers to main course with sides to dessert, one of the best meals I've had. Service was fantastic and the ambiance was very nice. Whenever I come back to Savannah, this will be a go-to spot.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded 3 days ago

   Dear Zach, This is what we love to hear! Thank you so much for dining with us and providing feedback on your visit. It is tremendous to know that you were satisfied with your dishes and our hospitality! I will surely let our entire staff know they are doing excellent and we can't wait to see you upon your return to Savannah! Best, Mark Lehman Director of Food & Beverage
   

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4. DB

   DarylB

   Coastal Georgia

   13 reviews

   vip
   3.0

   13 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always eat at S&zero when we are in Savannah. Their Filet Mignon is the absolute best we have ever eaten. But, we were highly disappointed S&W has chosen to discontinue their bread service. You can purchase popovers but there’s no bread brought to the table. We don’t mind paying for a good steak, which we always receive, but there should be a little something for their guests. Bad move taking the bread away.
   

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   Stone & Webster Chophouse at Plant Riverside DistrictResponded 6 days ago

   Dear DarlyB, Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed dining with us again. However, we regret that the removal of our bread service disappointed you. We appreciate your feedback and have taken note of your comments. Your patronage means a lot to us, and we hope to welcome you back for a better experience in the future. Best, Mark Lehman Director of Food and Beverage
   

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5. J

   Jason

   Las Vegas

   1 review

   3.0

   1 review

   Dined on November 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 1

   This was a 30th anniversary dinner. My husband and I have been to many high end steak houses. Unfortunately, the ambiance here is lackluster at best. We were not seated in the dining room where they at least had linen table clothes. Instead had an evening of listening to every aspect of the open kitchen noise. We were in a booth next to the salad prep area and an outside door that is locked. Unfortunately, customers seem to not see the sign and keep trying to access the door. It was even opened once by staff to all people to exit and let all of the cold air right in on top of us. If there is a dress code it is not enforced. Dress ranged from people appearing as though they just came from a workout and had flip flops, shorts, sweatpants to heading out for clubbing on NYE. The ribeye steaks were cooked excellently and were delicious. The same goes for the mushrooms and the potatoes. The ceasar salad was drowning in dressing. My husband did enjoy his beef carpaccio . The dessert was just bad. The Japanese Cheesecake with Asian pear was dry and flavorless and quite frankly should never be served to someone. Our waiter, Michael was wonderful. He was very nice and performed his job well. Overall, there should be a warning while making reservations even several weeks in advance that this isn’t a fine dining establishment for all customers. Please be accurate in the description of what seating is available so customers can plan accordingly.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded on November 18, 2024

   Dear Jason, Thank you for choosing to dine with us and taking the time to review your experience. We appreciate you mentioning the quality service and entrees you experienced while dining with us. However, I am very sorry to hear that you did not enjoy your dessert and table location. We strive to impress, so I apologize that we fell short this time around. I have noted your feedback and will certainly address it with our staff. We would love to see you again soon for a much-improved experience! Sincerely, Mark Lehman Director of Food & Beverage
   

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6. J

   Jessica

   Atlanta Metro

   2 reviews

   4.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Fine, the server was great and very attentive. The food is just not worth the price. I’ve had better dinners elsewhere in Savannah for a better price. Recommend the filet over the salmon.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded on November 18, 2024

   Dear Jessica, Thank you for your visit. We appreciate your comments greatly. It is awesome to hear that you were impressed with our service. Thank you for all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Best, Mark Lehman Director of Food & Beverage
   

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7. S

   Steven

   Charleston

   13 reviews

   5.0

   13 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   S&W was exactly the fine dining experience one would expect from a high-end steak house. Our waiter Mark was knowledgeable, very personable and highly attentive but never intrusive. The filet and short rib we ate were superb. Will definitely return when in Savannah again.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded on November 17, 2024

   Dear Steven, This is what we love to hear! Thank you so much for dining with us and providing feedback on your visit. It is tremendous to know that you were satisfied with your dishes and our hospitality! I will surely let our entire staff know they are doing excellent and we can't wait to see you upon your return to Savannah! Best, Mark Lehman Director of Food & Beverage
   

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8. H

   Hunter

   Coastal Georgia

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best steak in Savannah, bar none. It’s also one of the most expensive restaurants, shocking. The service is impeccable and the ambiance is top notch.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded 6 days ago

   Dear Hunter, Thank you for taking the time to leave us this wonderful review. We are thrilled to hear that our delicious food, exceptional service, and lovely ambiance contributed to a great experience. It was a pleasure to host you, and we hope to welcome you back again soon. Best, Mark Lehman Director of Food and Beverage
   

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9. D

   David

   London

   1 review

   2.0

   1 review

   Dined on November 15, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Took too long for drinks and the demonic ribeye had way too much fat.
   

   Stone & Webster Chophouse at Plant Riverside DistrictResponded on November 16, 2024

   Dear David, I genuinely regret that your dining experience with us was not enjoyable. It's important to us that every guest leaves satisfied, so I apologize for not meeting your expectations. We sincerely hope for the opportunity to provide you with a better experience in the future. Thank you for choosing to dine with us. Sincerely, Mark Lehman Director of Food & Beverage
   

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10. M

    Meredith

    Greater Boston

    7 reviews

    5.0

    7 reviews

    Dined on November 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious food, great service, solid wine menu. Fantastic all around.
    

    Stone & Webster Chophouse at Plant Riverside DistrictResponded on November 14, 2024

    Dear Meredith, Thank you for taking the time to leave us a review. We are thrilled to hear that you had a wonderful experience with us and that you enjoyed our delicious food, exceptional service, and impressive wine collection. We truly appreciate your support and hope to welcome you back for another fantastic experience whenever you are in the area. Best, Mark Lehman Director of Food and Beverage
    

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