Sticks'n'Sushi - Soho

Review summary

1. DS

   DorotaS

   London

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was amazing and so was staff attention. However i made a note in my booking for a birthday special occassion and no consideration was given to it at all. Given how busy the place was k can understand but i also felt disappointed for my friend of not making it a bit more special for her.
   

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2. p

   priya

   London

   13 reviews

   vip
   5.0

   13 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was a great experience staff were amazing and shout out to Hector for taking care of us
   

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3. J

   Jonna

   London

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   I ate here with my sister for her birthday and the food was truly amazing. It was a Friday night and the restaurant was completely full, which caused that the service took a while and we barely saw our server who seemed like he didn't pay any attention to our table. We couldn't get any eye contact with him and this was a little disappointing. Yet overall I would come back, but maybe next time on a Wednesday night when it might be a little less crowded.
   

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4. OT

   OpenTable Diner

   London

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Good food, service was slow and nobody checked in on our meal to see how it was going, and if we needed anything else. But, it’s always a nice environment, food is consistently tasty and can’t complain really.
   

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5. A

   Avriel

   Minneapolis

   1 review

   1.0

   1 review

   Dined on November 24, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Only go if you want to be treated with disrespect to eat terrible food. From the moment you walk in you are not greeted or acknowledged. After flagging someone finally got seated then it took half an hour before anyone came and took my order. Then came the drink order which I had to repeat twice to two different wait staff and got my drink almost 45 minutes in. The irony is that there were many servers and it was a Sunday night not terribly busy. Then I had to wait another 15 min and it would for sure been longer unless I flagged another waiter to take my order. So by now I was interacting with 4-5 wait staff for a simple order! The food came and was terrible maki sushi was stale, chewy the edamame lacked flavor despite claiming to be ‘seasoned’. No one came to check my order past appetizers but they had the audacity to come and tell me the kitchen is closing and add a charge for mayo which they brought after my food was done. You can tell they don’t take care of how the food is prepared and served. Absolutely ridiculous! Dont recommend!
   

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6. I

   Ivanna

   London

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service. Definitely will be back soon.
   

   Sticks'n'Sushi - SohoResponded 7 days ago

   Hi Ivanna, Thank you for your kind feedback. We're delighted to hear you enjoyed our food and service and we can't wait to see you back again soon. All the best Sticks'n'Sushi Soho
   

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7. G

   Galina

   London

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and supper service! Everything was fresh.
   

   • 

   Sticks'n'Sushi - SohoResponded 7 days ago

   Hi Galine Thank you for your lovely feedback. We're delighted to hear you loved our food and service and look forward to welcoming you back with us soon! Best wishes Sticks'n'Sushi Soho
   

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8. M

   Molly

   Seattle

   13 reviews

   vip
   4.0

   13 reviews

   Dined on November 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food was good but service was lacking. Lots of dirty dishes left on table when new dishes arrived. Empty drink glasses left on the table when new drinks were delivered.
   

   Sticks'n'Sushi - SohoResponded on November 22, 2024

   Hi Molly Thank you for your feedback. We’re glad to hear you enjoyed the food, but we apologize for the service not meeting your expectations. We will address the concerns you mentioned to ensure a better experience next time. We hope to welcome you back soon! Best wishes Sticks'n'Sushi Soho
   

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9. D

   Douglas

   South Wales

   2 reviews

   5.0

   2 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were very friendly and helpful. They explained the whole meal to us.
   

   Sticks'n'Sushi - SohoResponded on November 22, 2024

   Hi Douglas, Thank you for your kind feedback. We're glad to hear you had a great experience and that you appreciated our signature presentation style. We look forward to welcoming you back soon. Kind regards Sticks'n'Sushi Soho
   

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10. J

    Jessica

    London

    2 reviews

    5.0

    2 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really great night celebrating my daughter’s birthday. Thank you
    

    Sticks'n'Sushi - SohoResponded on November 22, 2024

    Hi Jessica Thank you for your lovely review. We're so glad to hear you had a great time celebrating your daughter's birthday with us. We hope to welcome you back soon for another memorable experience! Best wishes Sticks'n'Sushi Soho
    

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