Starlite

Review summary

1. R

   Rick

   VIP

   San Francisco

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had another outstanding time at the Starlite last night. Everyone and everything was on point again.
   

   Is this helpful?

   Report
2. A

   Ade

   Houston

   10 reviews

   5.0

   10 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Starlite Bar never disappoints, and that’s thanks to the incredible team led by David, the amazing GM, and Lindsey, the hostess extraordinaire. Every time I visit, Lindsey ensures I’m seated at the perfect table, making the experience feel personal and special. David’s leadership is evident in the impeccable service and attention to detail that define Starlite. The atmosphere is unmatched, the drinks are always spot-on, and the vibe is just right. This place truly sets the bar high—I can’t wait to return!
   

   StarliteResponded 4 days ago

   Wow Ade, thank you for the amazing feedback! We’re so lucky to have incredible team members like David and Lindsey who dedicate themselves to make every visit special. We’re thrilled to hear you loved the vibe and drinks—can’t wait to see you back at Starlite soon!
   

   Is this helpful?

   Report
3. E

   Elena

   VIP

   San Francisco

   1 review

   2.0

   1 review

   Dined on December 14, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Because of the automatic 20% gratuity, the server couldn’t be less interested in accommodating us, being friendly, or anything at all. They don’t list that their wine pours are very small, 6 oz with full glass pricing. An overall disappointment, considering the decor is quite cool.
   

   StarliteResponded 4 days ago

   Thank you for taking the time to share your feedback about your recent experience at Starlite. We truly appreciate all forms of input from our guests, and we take your concerns seriously. We are genuinely sorry to hear that your visit did not meet your- or our- expectations. Providing a memorable experience is our top priority. We value your support and hope to have the pleasure of serving you again. Please DM us your email address so we can reach out directly and make sure your next visit with us is remarkable.
   

   Is this helpful?

   Report
4. J

   Jenn

   San Francisco

   3 reviews

   2.0

   3 reviews

   Dined on December 14, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Everyone who worked here was rude. Good was good, but super small portions. Cocktails were good. The views are still the best thing about The Starlight Room.
   

   StarliteResponded 4 days ago

   Hello Jenn, thank you for taking the time to share this feedback. I am very sorry to hear about the experience you had at Starlite and I would like to apologize – and assure you that this is not typical for us. It is great to hear that our food and drinks were as enjoyable as our breathtaking views of the city! We would love the opportunity to welcome you back and provide you with the exceptional Starlite experience you deserve. I will personally oversee your visit to ensure it is memorable for all the right reasons. Please feel free to DM us at your convenience so we may make it right.
   

   Is this helpful?

   Report
5. J

   James

   San Francisco

   1 review

   1.0

   1 review

   Dined on December 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We were seated and 30 minutes later no server had even come to our table. The other tables around us also weren’t getting served either. We ended up leaving without ever being asked for our order. What’s even more troubling is that it wasn’t busy.
   

   StarliteResponded 4 days ago

   Hi James! Thank you for sharing these details with us. We are genuinely sorry to hear that your visit did not meet your- or our- expectations. Providing a memorable experience is our top priority. Please DM us with your email so we can reach out to make it right! We value your support and hope to have the pleasure of serving you in the future!
   

   Is this helpful?

   Report
6. M

   M

   San Diego

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cool vibe, awesome views. Hostess’ are amazing! Drinks were on point!
   

   StarliteResponded 4 days ago

   Hi M! Thank you so much for the kind words! We’re thrilled you enjoyed the vibe, stunning views, and amazing drinks. It's wonderful to know that our team ensured that you had the true Starlite experience! Hosting you was a pleasure, and we hope to see you again soon!"
   

   Is this helpful?

   Report
7. S

   Sara

   San Francisco

   6 reviews

   2.0

   6 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Missing drinks. Slow service- you have to get up and find them for anything. Didn’t get our fries till 1.5 hours into our visit… pretty view though!
   

   StarliteResponded 4 days ago

   Hi Sara, thank you for sharing your experience. We’re truly sorry to hear about the slow service and the missing items. We strive to provide a smooth and enjoyable visit for everyone, and your feedback helps us improve. If you'll give us the opportunity to make things right, please DM us your email address. We hope to see you again soon for a more memorable experience!
   

   Is this helpful?

   Report
8. M

   Milena

   San Francisco

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff and the whole atmosphere is just perfect!
   

   StarliteResponded 4 days ago

   Hi Milena! Thank you so much for your support! We’re thrilled you enjoyed the vibes at Starlite—come back soon, and let’s make even more great memories together!
   

   Is this helpful?

   Report
9. R

   Rolando

   VIP

   Tampa

   6 reviews

   5.0

   6 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great drinks and great vibe. The bar bites are perfect. The view of downtown is amazing. Highly recommend this place
   

   StarliteResponded 4 days ago

   Rolando, Thank you so much for stopping by Starlite! We’re thrilled to hear you had such a great time and enjoyed the cocktails, bites, and stunning downtown views. Your support means the world to us, and we’d love to have you back soon to do it all over again!
   

   Is this helpful?

   Report
10. L

    Lauren

    VIP

    Washington DC

    29 reviews

    5.0

    29 reviews

    Dined on November 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Beautiful lounge & great drinks, fun cocktails & atmosphere - a slow service to start, but it was busy, once we managed to order though it was then good service thereafter - highly recommend & will return!
    

    StarliteResponded 4 days ago

    Hi Lauren! We’re so glad to hear you enjoyed the ambiance and cocktails—they’re always at the heart of what we aim to deliver! We’re sorry to hear the evening started off slower than expected on a busy night, but we’re thrilled our team made you feel cared for by the end. We can’t wait to welcome you back and make your next visit even better!
    

    Is this helpful?

    Report