Squire’s Waterfront Restaurant

Review summary

1. s

   stephanie

   Melbourne

   1 review

   2.0

   1 review

   Dined on December 7, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   Had to wait 30 mins to be seated, even though we had a reservation. Was ignored most of the night and had to wave people down to get any attention.
   

   Is this helpful?

   Report
2. c

   cheryl

   Cleveland

   1 review

   3.0

   1 review

   Dined on December 4, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Our meal was just okay. I have found service in Australia to be lacking. Generally order is taken and food served without a check back to see if everything meets expectations. I assume this is what happens when tips are already included.
   

   Is this helpful?

   Report
3. H

   Hyunah

   Sydney

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dexeeddjeieiririeoeoejrjrjrjrjrjrieoeoiejdjejrjriririr
   

   Is this helpful?

   Report
4. T

   Toni

   Sydney

   1 review

   3.0

   1 review

   Dined on November 23, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   While the food was amazing and left you wanting more so 10 out of 10 to the chef and kitchen staff. The front of house service left a little to be desired. While they were friendly enough, there was no real service apart from when first seated and original drinks arrived. We found ourselves having to chase a waiter for drinks and then to clear the plates after each course. We also have to request a waiter for our dessert. They would have made more money from us had we been provided service as we would have purchased more drinks, sadly we were placed at a table and pretty much left. The ambiance in the room was very noisy. Again we would possibly come back for the food and view if visiting Sydney again. And hope the service was just an off night perhaps. Kind Regards Toni -party of 4.
   

   Is this helpful?

   Report
5. B

   Ben

   Oxford

   1 review

   1.0

   1 review

   Dined on November 21, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Hi, Overall, disappointed. I received a recommendation from a friend about the Squire's landing and booked straight away. My partner and Mum were very looking forward to the evening. A big mistake was made from the beginning. We received our food within 10 minutes of ordering it and by that time we had no water or drinks, which we had order prior. We wanted to take our time and enjoy the evening at the window (which we paid extra for). There was a male waiter who was quite abrupt and impatient with us also, which was quite frustrating too. It was quite frustrating as it was my Mum's last night in Sydney and so yes, overall below par.
   

   Is this helpful?

   Report
6. j

   jacqui

   VIP

   London

   19 reviews

   2.0

   19 reviews

   Dined on November 19, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Views are lovely and location is great but value for money is not! Way overpriced for the quality and portion size. Service was good when we got it but was hard to get. Would go back for a drink but not a meal.
   

   Is this helpful?

   Report
7. K

   Karen

   New South Wales

   1 review

   2.0

   1 review

   Dined on November 15, 2024

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our service from our waiter Camille was excellent. The food was delicious. The private dining room and the view was very special. The experience paying the bill was atrocious. Check your paid deposit comes off the bill!
   

   Is this helpful?

   Report
8. C

   COURTNEY

   Brisbane

   2 reviews

   5.0

   2 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had such an incredible view. The staff were professional and were very attentive. We had a wonderful dining experiance. Would definitely recommend and come back again in future.
   

   Squire’s Waterfront RestaurantResponded on November 10, 2024

   Hi, Thank you for such a wonderful 5-Star review. We are so happy to hear that you had a wonderful time and enjoyed our fabulous venue. We look forward to welcoming you back very soon.
   

   Is this helpful?

   Report
9. M

   Marra

   Sydney

   1 review

   3.0

   1 review

   Dined on November 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Overall experience is below our expectation. The only perfect thing is the steak and cocktails, other food was so-so. Sweet potato fries were overcooked, the steak gravy was very watery. Unfortunately, we’re not feel satisfied with the hospitality. Nobody asked us if they should clear up the table after we finished our food and just sitting there for 15 minutes. The waiters were nice when we asked stuff, but they didn’t even approached us to ask or offer anything other than our orders.
   

   Squire’s Waterfront RestaurantResponded on November 10, 2024

   We apologize for your disappointing experience with us. It's concerning to hear that your steak was overcooked, and the gravy was not up to standard. Additionally, we regret that our service did not meet your expectations, especially with the delay in clearing the table and the lack of attentiveness from our team. Our goal is to provide attentive and thoughtful service to all our guests, and we’re sorry we missed the mark during your visit. We will address these issues with our kitchen and service teams to ensure improvements are made. Thank you for sharing your feedback, and we hope you’ll give us another chance to provide a more satisfying experience in the future.
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Washington DC

    1 review

    3.0

    1 review

    Dined on November 6, 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 5

    My wife’s meal arrived 15 mins prior to mine/not the waiters fault.
    

    Is this helpful?

    Report