Spruzzo Restaurant

Review summary

1. P

   Patricia

   West Palm Beach

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   Limited menu. Expensive. Service slow. Go for drinks to see beautiful view. Valet parking is expensive even with validation.
   

   Spruzzo RestaurantResponded today

   Dear Patricia, I genuinely regret that your dining experience with us was not enjoyable. It's important to us that every guest leaves satisfied, so I apologize for not meeting your expectations. We sincerely hope for the opportunity to provide you with a better experience in the future. Thank you for choosing to dine with us. Sincerely, Spruzzo Management
   

   Is this helpful?

2. B

   Brandon

   West Palm Beach

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 1
   3. Service 3
   4. Ambience 5

   Beautiful ambience service and environment but bad food
   

   Spruzzo RestaurantResponded today

   Dear Brandon, Thank you so much for mentioning our incredible ambiance and service. We appreciate your reflection greatly. I am very sorry that you were not pleased with your meal. We hope to host you again soon for a perfect dining experience! Best, Spruzzo Management
   

   Is this helpful?

3. D

   Debbie

   West Palm Beach

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   El lugar es agradable con una bonita vista al mar y música en vivo. Sin embargo fuimos un Domingo al brunch y la comida no es nada especial. Había mucho ruido de fondo lo que hace muy difícil poder conversar y disfrutar realmente la experiencia. El servicio es regular. Se tardan mucho en traer la comida. Fue bueno conocer el lugar pero no volveremos.
   

   Spruzzo RestaurantResponded 1 day ago

   Dear Debbie, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience in the future. Sincerely, Spruzzo Management
   

   Is this helpful?

4. L

   Lavada

   VIP

   West Palm Beach

   11 reviews

   3.0

   11 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Ordered a glass of champagne for $33 and it came in the smallest coup glass. I at least expected it to arrive in a tulip-shaped glass with an appropriate pour. This changed the whole experience. The Bossa Nova duo was wonderful.
   

   Spruzzo RestaurantResponded today

   Dear Lavada, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Sincerely, Spruzzo Management
   

   Is this helpful?

5. N

   Nicole

   London

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Really terrible service and pretty overpriced for basic menu items
   

   Is this helpful?

6. L

   Lisa

   Greater Boston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   FABULOUS FROM BEGINNING TO END! EVERY SINGLE PERSON WHO GREETED US COULDNT HAVE BEEN KINDER!! AWESOME DJ. GREAT AMBIANCE AND FABULOUS VIEWS AND FOOD! CANT WAIT TO GO BACK! xoxo
   

   Spruzzo RestaurantResponded today

   Dear Lisa, I am so glad to hear that you were pleased with your meal and our hospitality. Your kind feedback is greatly appreciated and will be shared with our staff. It was a pleasure to host you, and we would be honored to serve you again soon! Best, Spruzzo Management
   

   Is this helpful?

7. S

   Sean

   West Palm Beach

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Had a group of 11. The food came out at different times over a 20 minute span. Members of group had finished food before others received. My steak and others food was cold. Waitress only came by once and never filled water. Took 20 min before anyone came by to take drink order. Food portions were small. Terrible experience, and won't be going back. The total meal was a little over $700 and was expecting a better experience.
   

   Spruzzo RestaurantResponded 2 days ago

   Dear Sean, We apologize sincerely for our lapse in service and efficiency. Our goal is always to make the customer happy, and we clearly missed the mark with your visit. I'm sorry we did not meet your expectations, and I thank you for your feedback. We will be addressing these issues with the entire staff. Thank you for your business, and we hope you will return so we can offer you the dining experience you deserve. Sincerely, Spruzzo Management
   

   Is this helpful?

8. J

   Jeanette

   VIP

   Cincinnati

   98 reviews

   5.0

   98 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great place to have out door dinning with great food!! great views!!
   

   Spruzzo RestaurantResponded 2 days ago

   Dear Jeanette, Receiving your five-star review means we have achieved our goal of providing an amazing dining experience. We are thrilled that you enjoyed your time with us and hope to have the opportunity to serve you again soon. Best, Spruzzo Management
   

   Is this helpful?

9. J

   Josh

   Montreal

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great view! Will come back again for sure. Enjoyable dinner.
   

   Spruzzo RestaurantResponded 2 days ago

   Dear Josh, It is wonderful to hear that your experience was so nice that you would dine with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our customers satisfied. Thank you for your patronage, and please come back soon. Best, Spruzzo Management
   

   Is this helpful?

10. N

    Norah

    Fort Lauderdale

    1 review

    2.0

    1 review

    Dined 3 days ago

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 3

    The scenery was beautiful the food was okay. Beautiful pool area
    

    Spruzzo RestaurantResponded 2 days ago

    Dear Norah, It's important to us that every guest leaves satisfied, so I apologize for not meeting your expectations. We sincerely hope for the opportunity to provide you with a better experience in the future. Thank you for choosing to dine with us. Sincerely, Spruzzo Management
    

    Is this helpful?