Spruzzo Restaurant

Review summary

1. M

   Mary

   New York City

   8 reviews

   4.0

   8 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very pretty spot. Both bar and table service were very good. Music was loud, maybe turn it up after 9:00? More of a club vibe than a dinner vibe.
   

   Spruzzo RestaurantResponded 3 days ago

   Dear Mary, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful overall experience and that our beautiful ambiance and excellent service contributed to it. However, we regret that the loud music had a negative impact on your visit, and we have noted your comments. Thank you for choosing us, and we look forward to welcoming you back in the future for a flawless experience. Best, Spruzzo Management
   

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2. K

   Kerrigan

   Kansas City

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   The rooftop view and atmosphere were amazing! Beautiful hotel and restaurant! The food and drinks were great too. Highly recommend!
   

   Spruzzo RestaurantResponded 5 days ago

   Dear Kerrigan, I'm very happy to hear you enjoyed your meal with us and our incredible views. Thank you for your kind words. Our staff prioritizes pleasant service for every patron. We would love to serve you again soon! Best, Spruzzo Management
   

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3. A

   Alberto

   Mexico City

   5 reviews

   vip
   4.0

   5 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   A la llegada la hostess parecía muy apurada pero nos dio una buena mesa muy rápidamente. La mesera que nos atendió lo hizo excelente. La vista, increíble. Me llamó la atención que ninguna mesa usaba manteles. La burrata estaba muy buena, solo tenía poco pan para comerla. Pedimos una botella de Pinot Noir que estaba a buen precio. Yo pedí el steak de res y aunque estaba muy bueno de sabor, estaba un poco frío. El pollo Milanés estaba excelente.
   

   Spruzzo RestaurantResponded 6 days ago

   Dear Alberto, This is what we love to hear! Thank you so much for dining with us and providing feedback on your visit. It is tremendous to know that you were satisfied with your dishes and our hospitality! I will surely let our entire staff know they are doing excellent and we would love to see you again soon! Best, Spruzzo Management
   

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4. K

   Kimberly

   Atlanta Metro

   34 reviews

   vip
   5.0

   34 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was excellent! No complaints. The service was friendly and accommodating.
   

   Spruzzo RestaurantResponded 4 days ago

   Dear Kimberly, Receiving your five-star review means we have achieved our goal of providing an amazing dining experience. We are thrilled that you enjoyed your time with us and hope to have the opportunity to serve you again soon. Best, Spruzzo Management
   

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5. AG

   AlejandraG

   Miami

   2 reviews

   5.0

   2 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice place, food is great but parking is a pain we got a ticket
   

   Spruzzo RestaurantResponded on November 14, 2024

   Dear AlejandraG, Thank you for taking the time to leave us a review. We are delighted to hear that you had a wonderful overall experience with us and enjoyed our delicious food and nice restaurant. However, we apologize for the inconvenience you encountered with parking. We appreciate your feedback, and it will be taken into account as we strive to improve our services. It was a pleasure to host you, and we hope to welcome you back for a flawless experience the next time you are in the area. Best, Spruzzo Management
   

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6. M

   Michael

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service by all the staff and management. Our server Sabrina did a great job. The view is amazing and the atmosphere has energy. All in all can’t wait to go back.
   

   Spruzzo RestaurantResponded on November 11, 2024

   Dear Michael, Thank you for taking the time to reflect so kindly on your experience and for praising our dedicated associate, Sabrina. We're pleased you were so satisfied with the service provided. We look forward to welcoming you back again soon for another great visit. Best, Spruzzo Management
   

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7. OT

   OpenTable Diner

   New York City

   7 reviews

   4.0

   7 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good food, great service. Sat at the tables around the bar which were wayyy too small for dinner for three people.
   

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   Spruzzo RestaurantResponded on November 10, 2024

   Dear Anonymous, It’s wonderful to hear you had a quality experience with us. We are so glad that you chose to visit us and review your experience. It was a pleasure to host you, and we eagerly look forward to your return visit. Best, Spruzzo Management
   

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8. J

   JonAfrobeatz

   Greater Boston

   1 review

   vip
   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tamisha was amazing, great service and hospitality
   

   Spruzzo RestaurantResponded on November 3, 2024

   Dear JonAfrobeatz, Thank you for the encouraging remarks for Tamisha. We will be sure to share this with her. Until next time! Best, Spruzzo Management
   

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9. S

   Sean

   West Palm Beach

   1 review

   2.0

   1 review

   Dined on November 2, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Location and city views were great , service not so much reserved a party 8 the area we were seated in had a big trail of ants on the table. Food was served at a warm/near cold temperature.
   

   Spruzzo RestaurantResponded on November 3, 2024

   Dear Sean, I'm sorry we disappointed you with this dining experience. We appreciate your feedback so we can improve, as we clearly missed the mark. I have noted your comments regarding our menu and the lapse in service. Thank you for your business and your time spent writing a review. We hope you will reconsider a return visit so we can offer you the wonderful dining experience you truly deserve. Sincerely, Spruzzo Management
   

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10. D

    David

    West Palm Beach

    6 reviews

    vip
    4.0

    6 reviews

    Dined on October 31, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5

    Love the location! Why do I have to pay for valet or at least validate:discount. Food is never top tier but it’s great location and ambiance
    

    Spruzzo RestaurantResponded on November 2, 2024

    Dear David, Thank you for choosing to dine with us! It is so nice that you enjoyed our location and ambiance. We are delighted you have enjoyed your dining experiences and look forward to serving you again. Thank you for the kind feedback. We would love to offer you a top-notch meal on your next visit! Best, Spruzzo Management
    

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