Spruzzo Restaurant

Review summary

1. D

   Debbie

   West Palm Beach

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   El lugar es agradable con una bonita vista al mar y música en vivo. Sin embargo fuimos un Domingo al brunch y la comida no es nada especial. Había mucho ruido de fondo lo que hace muy difícil poder conversar y disfrutar realmente la experiencia. El servicio es regular. Se tardan mucho en traer la comida. Fue bueno conocer el lugar pero no volveremos.
   

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2. S

   Sean

   West Palm Beach

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Had a group of 11. The food came out at different times over a 20 minute span. Members of group had finished food before others received. My steak and others food was cold. Waitress only came by once and never filled water. Took 20 min before anyone came by to take drink order. Food portions were small. Terrible experience, and won't be going back. The total meal was a little over $700 and was expecting a better experience.
   

   Spruzzo RestaurantResponded 1 day ago

   Dear Sean, We apologize sincerely for our lapse in service and efficiency. Our goal is always to make the customer happy, and we clearly missed the mark with your visit. I'm sorry we did not meet your expectations, and I thank you for your feedback. We will be addressing these issues with the entire staff. Thank you for your business, and we hope you will return so we can offer you the dining experience you deserve. Sincerely, Spruzzo Management
   

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3. J

   Jeanette

   VIP

   Cincinnati

   98 reviews

   5.0

   98 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great place to have out door dinning with great food!! great views!!
   

   Spruzzo RestaurantResponded 1 day ago

   Dear Jeanette, Receiving your five-star review means we have achieved our goal of providing an amazing dining experience. We are thrilled that you enjoyed your time with us and hope to have the opportunity to serve you again soon. Best, Spruzzo Management
   

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4. J

   Josh

   Montreal

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great view! Will come back again for sure. Enjoyable dinner.
   

   Spruzzo RestaurantResponded 1 day ago

   Dear Josh, It is wonderful to hear that your experience was so nice that you would dine with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our customers satisfied. Thank you for your patronage, and please come back soon. Best, Spruzzo Management
   

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5. N

   Norah

   Fort Lauderdale

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   The scenery was beautiful the food was okay. Beautiful pool area
   

   Spruzzo RestaurantResponded 1 day ago

   Dear Norah, It's important to us that every guest leaves satisfied, so I apologize for not meeting your expectations. We sincerely hope for the opportunity to provide you with a better experience in the future. Thank you for choosing to dine with us. Sincerely, Spruzzo Management
   

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6. R

   Rob

   VIP

   Atlanta

   17 reviews

   5.0

   17 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a great experience. The music is very loud making conversations challenging but it will still fun.
   

   Spruzzo RestaurantResponded 1 day ago

   Dear Rob, We appreciate your choice to dine with us and your positive feedback. Thank you for sharing the highlights of your experience, and we look forward to serving you again. Best, Spruzzo Management
   

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7. V

   Vera

   Dubai

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Had a dinner at Spruzzo for Valentine’s Day. Five stars goes to our amazing server Corinne, thank you for your attentive service and positive attitude. Food was ok, except for the fact that my husband’s steak arrived cold from the kitchen and had to be refired. Very long wait times. Also, quite overpriced. Ambiance and DJ 10/10. Will be back for sunset drinks!
   

   Spruzzo RestaurantResponded 1 day ago

   Dear Vera, Thanks for the feedback! We're thrilled to hear that you enjoyed your Valentine's Day dinner at Spruzzo. Our team always strives to provide attentive service and a positive attitude, and we're glad that reflected in your visit. We're sorry to hear about your steak and the wait times. We take all feedback seriously and will address these issues with our team. We appreciate your honesty and look forward to serving you again for sunset drinks! Best, Spruzzo Management
   

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8. J

   Joanna

   Miami

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service could be way better! Everything took a while! Then they seated us in a corner and even when had open tables and requested to change tables they did not accommodate our even try to! Even to get our bill to pay it took about 15 minutes. Nice views but the food is mid and the drinks are not worth th price!
   

   Spruzzo RestaurantResponded 1 day ago

   Dear Joanna, We apologize sincerely for our lapse in service and efficiency. Our goal is always to make the customer happy, and we clearly missed the mark with your visit. I'm sorry we did not meet your expectations, and I thank you for your feedback. We will be addressing these issues with the entire staff. Thank you for your business, and we hope you will return so we can offer you the dining experience you deserve. Sincerely, Spruzzo Management
   

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9. M

   Monique

   VIP

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Nice, beautiful place and view, service excelente!
   

   Spruzzo RestaurantResponded 1 day ago

   Dear Monique, This is great news! We are very glad you were pleased with our service, ambiance, and food. Thank you for choosing us and leaving your words of encouragement. Until next time! Best, Spruzzo Management
   

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10. V

    Vicki

    VIP

    Philadelphia

    15 reviews

    5.0

    15 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We thoroughly enjoyed our birthday celebration dinner at Spruzzo! The view is stunning, the service excellent and the food very good - especially the crab cake appetizer. Will definitely return here!
    

    Spruzzo RestaurantResponded 2 days ago

    Dear Vicki, Happy birthday! Wow, this is exactly what we strive for. We love knowing that our food, service, and view already have you planning your next visit. We enjoyed serving you and look forward to your return. Thank you for choosing us. Best, Spruzzo Management
    

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