Southern Roots - Grand Hotel

Review summary

1. K

   Kelley

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dinner in a beautiful setting! Our waiter was outstanding as well. Highly recommend.
   

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2. A

   Andree

   New Orleans

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We celebrated our 60th wedding anniversary at Southern Roots. Our server was outstanding. He made us feel very special. The food was very good as was the ambiance. We had spent our honeymoon at that hotel so the recent experience was very meaningful.
   

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3. R

   Rodney

   Tallahassee

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect for a romantic dinner, staff were friendly and helpful. Lavar was a great waiter, can’t wait for our next trip.
   

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4. K

   Keagan

   Mobile

   1 review

   5.0

   1 review

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went just after my fiancée and I got engaged and we absolutely loved the place. I requested champagne ready at the table and they delivered. Our waiter was excellent and extremely friendly, and all the staff was very welcoming. The crab cake was the best crab cake I’ve had in the south (I’m from NH and not to brag New England crab cakes are better than southern crab cakes), my steak was incredible and my fiancée’s fish was delicious. The kitchen liven prepared a little fruit plate with chocolate hearts on it for the special occasion, for which I didn’t even need to request. The restaurant was beautiful as well and we would love to come back again in the future, thank you Southern Roots for making our perfect night more memorable!
   

   Southern Roots - Grand HotelResponded on November 11, 2024

   Dear Keagan, Thank you for sharing your wonderful review and congratulations on your engagement! We're honored you chose Southern Roots for your special celebration. I'm delighted to hear our team helped make your evening memorable. Your kind words about our crab cakes, steak, and fish are greatly appreciated. I'll be sure to share your compliments with our entire team. We look forward to welcoming you back again soon! ( Susan M )
   

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5. D

   Darlene

   Mississippi

   2 reviews

   5.0

   2 reviews

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding! Atmosphere and food absolutely wonderful
   

   Southern Roots - Grand HotelResponded on November 11, 2024

   Dear Darlene, Thank you for your fantastic review! We're thrilled you enjoyed both the atmosphere and the food at our restaurant. It's feedback like yours that keeps our team motivated to deliver excellence every day. We look forward to serving you again soon!
   

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6. T

   Tracey

   Memphis/West TN

   2 reviews

   5.0

   2 reviews

   Dined on October 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely wonderful!!! Craft cocktails and excellent food!
   

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7. M

   Michele

   Tallahassee

   2 reviews

   2.0

   2 reviews

   Dined on October 18, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Very disappointed. Booked the reservation a month ago. Service was good but the food wasn’t especially for the price. Gumbo and salad were ok. Ribeye had potatoes covered in sauerkraut and pork belly which didn’t pair well. Steak wasn’t cooked or seasoned well. Gnocchi was over cooked. We barely touched the food and the waiter didn’t ask how it was or why we didn’t eat much. We don’t mind spending on great food and service but this was $200 without alcohol. A good judge of how food is, look at how much is left on the plates afterward. We noticed other diners were the same as us. Would not recommend.
   

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8. P

   Peter

   Mobile

   19 reviews

   vip
   5.0

   19 reviews

   Dined on October 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal! Everything. Service, food, view of gorgeous sunset as we ate.
   

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9. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thoroughly enjoyable. Would definitely recommend this experience to others.
   

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   Southern Roots - Grand HotelResponded on October 13, 2024

   Thanks for visiting us at Southern Roots - Grand Hotel! We're delighted to hear that you had a thoroughly enjoyable experience and that you would recommend us to others. Your high ratings for our food, service, and value are greatly appreciated. We look forward to serving you again soon!
   

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10. r

    rjmartintx

    Dallas

    24 reviews

    vip
    5.0

    24 reviews

    Dined on October 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful. Are here two nights and both were superb. Make your reservation well in advance. It’s quite popular.
    

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    Southern Roots - Grand HotelResponded on October 13, 2024

    Hello rjmartintx, Thank you for your kind words and for choosing Southern Roots - Grand Hotel for your dining experience. We're thrilled to hear that you enjoyed both of your nights with us. We understand how important it is to reserve well in advance, and we're pleased to know that despite your visit being popular, you still had a fantastic time. We look forward to welcoming you back for more superb meals and memorable experiences. Best Regards, The Management Team
    

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