South City Kitchen Avalon

Review summary

1. E

   Elaine

   Atlanta Metro

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The mussels appetizer was excellent. All three of our entrées were delicious.
   

   South City Kitchen AvalonResponded today

   Thank you for sharing your feedback! We're so glad to hear that you enjoyed the mussels appetizer and that all three of your entrées were delicious. We truly appreciate your kind words and are thrilled that your experience was a positive one. We look forward to welcoming you back for another wonderful meal soon!
   

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2. D

   Denise

   Tallahassee

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Apps, get the pimiento cheese, fresh made Brunch, the King Biscuit, Hash & Eggs Benedict were outstanding, portions were large Nice vibe, friendly reception, service was outstanding! Highly recommend
   

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   South City Kitchen AvalonResponded today

   Thank you so much for your thoughtful review! We're thrilled to hear you enjoyed the pimiento cheese, King Biscuit, Hash & Eggs Benedict, and that the portions were just right. It's great to know you had a fantastic time with our friendly reception and outstanding service. We truly appreciate your recommendation and look forward to welcoming you back for another amazing experience!
   

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3. J

   Joe

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch food with exceptional service! The selection, quality and presentation was 5star! And the service was even better!!
   

   South City Kitchen AvalonResponded today

   Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the brunch, from the selection and quality to the presentation. It means a lot to us that you had such a positive experience, and we're especially glad to hear that our service stood out to you. We truly appreciate your kind words and look forward to welcoming you back for another 5-star experience soon!
   

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4. S

   Stephen

   Orlando

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was good as always. The service was excellent. It was a nice New Year’s Day brunch for my Wife and I.
   

   South City Kitchen AvalonResponded today

   Thank you for your kind words! We're so glad to hear that you and your wife enjoyed your New Year's Day brunch with us. It’s wonderful to know that both the food and service met your expectations. We truly appreciate you choosing to spend the occasion with us, and we look forward to welcoming you both back for many more memorable meals!
   

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5. L

   Liz

   Atlanta Metro

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Lovely atmosphere, delicious food. Server seemed a bit disinterested in us. Overall it was very nice.
   

   South City Kitchen AvalonResponded today

   Thank you for your review! We're so glad to hear you enjoyed the atmosphere and the food. We also appreciate you sharing your thoughts about the service. It's important to us that every guest feels attended to, and we're sorry to hear that your server's attitude didn't reflect that. We’ll make sure to address this with our team to ensure a more engaging experience in the future. We’re happy you had a nice time overall, and we hope to welcome you back soon!
   

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6. W

   Winifred

   VIP

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always top notch service and the best southern food in the city. The rabbit was a killer . I love the quality of service provide by Nathalie , Autumn our server was phenomenal .
   

   South City Kitchen AvalonResponded 2 days ago

   Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our southern cuisine, especially the rabbit dish, and that the service exceeded your expectations. Nathalie and Autumn will be so happy to hear your kind words—our team works hard to make every experience memorable. We look forward to welcoming you back for more top-notch food and service!
   

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7. K

   Kevin

   New York City

   7 reviews

   4.0

   7 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our party of 4 had a very good experience. The meals were great and the portion sizes were just right. We also enjoyed our cocktails. The waitress was very attentive as well. The atmosphere was very nice also, not too noisy. We will definitely return.
   

   South City Kitchen AvalonResponded 2 days ago

   Thank you for your kind review! We're so glad to hear that you and your party had a great experience with us. It’s wonderful that you enjoyed the meals, cocktails, and the atmosphere. We’re also thrilled that our service met your expectations. We can't wait to welcome you back for another fantastic visit!
   

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8. C

   Cida

   VIP

   San Francisco

   8 reviews

   1.0

   8 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   The food was horrible. Fatty, no taste. After pay our bill , we talked to “manager (?)”Natalie about the poor quality of the food and she said “I’ll let the chef know”. Just for the record, I didn’t eat the food.
   

   South City Kitchen AvalonResponded today

   We sincerely apologize for your disappointing experience, and we appreciate you taking the time to share your feedback. It's concerning that the food did not meet your expectations, and we deeply regret that you didn't enjoy your meal. We're also sorry if our response to your concerns felt inadequate. We will be addressing this with both our kitchen and service teams to ensure we're consistently delivering the quality you deserve.
   

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9. K

   Kcey

   Chicago

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service. Great food for a great value. Would recommend over and over again!
   

   South City Kitchen AvalonResponded today

   Thank you for your glowing review! We're so glad to hear you enjoyed both the service and the food, and we truly appreciate your kind words about the value we offer. It means a lot to us that you'd recommend us, and we look forward to welcoming you back again and again for more great experiences!
   

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10. P

    Patricia

    VIP

    Atlanta Metro

    37 reviews

    4.0

    37 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3

    Stayed at Hotel Avalon and was told breakfast was included here. Turns out it was $15/pp voucher so we still had a $90 bill for 4. Not exactly what we expected but the food was good. Service/staff seemed a bit overwhelmed.
    

    South City Kitchen AvalonResponded 3 days ago

    Thank you for sharing your feedback. We apologize for any confusion regarding the breakfast voucher. We understand how disappointing it can be when expectations don’t align with reality, and we will work to clarify this with our hotel partners to prevent any misunderstandings in the future. We are glad to hear that you enjoyed the food, though we regret that our service wasn’t up to your expectations. We are always working to improve, and your comments will certainly be taken into account. We hope to have the opportunity to welcome you back soon!
    

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