Sophie's @ The Dean Cork

Review summary

1. K

   Keith

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great and we thoroughly enjoyed the food
   

   Sophie's @ The Dean CorkResponded 3 days ago

   Hi Keith, Thank you for the amazing five star feedback. Looking forward to welcoming you back very soon. We are glad you enjoyed all. Sophies ❤
   

   Is this helpful?

   Report
2. D

   Dara

   Cork

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time experiencing Sophie’s rooftop at The Dean, Cork. We all loved it there. Staff were so polite and accommodating. Food, atmosphere etc were just perfect. We will be back soon.
   

   Sophie's @ The Dean CorkResponded 4 days ago

   Hi Dara, Thank you for the amazing five star feedback. Looking forward to welcoming you back very soon. Sophies ❤
   

   Is this helpful?

   Report
3. A

   Amalia

   Munster

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Experience was really good. The ambience was perfect but the most importante was the food. Delicious and tasty
   

   • 
   • 

   Sophie's @ The Dean CorkResponded 4 days ago

   Hi Amalia, Thank you for the amazing five star feedback. We are glad you enjoyed Sophie's experience and your meal. Looking forward to welcoming you back very soon. Sophies ❤
   

   Is this helpful?

   Report
4. C

   Christine

   Cork

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Fine for me (but loud for older generations), menu choice only ok, drinks unfortunately forgotten, dessert truffles rock hard could not possibly eat them. Nice ambiance (for a younger generation) lovely place. Sounds like a mixed review but I do recommend. Lovely place.
   

   Sophie's @ The Dean CorkResponded 4 days ago

   Hi Christine Thank you for taking the time to provide your feedback. We will take onboard the reviews regarding dessert & drinks service for future improvements. Hopefully we can look forward to welcoming you back again in the future. Sophies ❤
   

   Is this helpful?

   Report
5. M

   Mags

   London

   1 review

   2.0

   1 review

   Dined on December 26, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 1

   The kitchen ran out of the item that we ordered and instead of the waitress telling us she presented us with another dish. So strange. Also the restaurant was freezing! Had to ask 4 times to close the terrace door. The service was non-existent. Was going to book my hen party with ye but I will certainly not be back.
   

   Sophie's @ The Dean CorkResponded 6 days ago

   Hi Mags, Thank you for taking the time to provide your feedback. Our apologies for the bad quality of your dish, and lack of communication from our team. We would like to assure you this is not Sophie's standards. We will definitely take your constructive feedback onboard for future improvements. Hopefully you will give us another chance and we will see you in the future. Sophies ❤
   

   Is this helpful?

   Report
6. D

   Daniel

   Munster

   1 review

   2.0

   1 review

   Dined on December 24, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Went in on Christmas Eve for lunch. We HAD to buy 2 courses minimum from a poor selection of a set menu. Especially for lunch. We had to pay €94 for 2 portions of fish and chips, brownies, Coke Zero, and 1 bottle of water. €94!!! It is an absolute disgrace, way way too overpriced. We paid €5.50 for a bottle of water!! €4 for a 300ml bottle of Coke Zero? Where would you see it. Safe to say I’ll never be returning.
   

   Sophie's @ The Dean CorkResponded on December 27, 2024

   Hi Daniel, Thank you for taking the time to provide your feedback. We are disappointed you didn't enjoy Sophie's fully and we will take your feedback onboard. Thank you again Sophies ❤
   

   Is this helpful?

   Report
7. C

   Cinzia

   Dublin

   1 review

   4.0

   1 review

   Dined on December 23, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Overall very nice. Lovely spot, great staff and atmosphere. Food is very nice, but I feel I ordered the wrong things tonight and was disappointed compared to last time I was there. Overall would recommend to try and will happily go back, just making more conscious choice according to my personal taste.
   

   Sophie's @ The Dean CorkResponded on December 24, 2024

   Hi Cinzia, Thank you for amazing feedback. We are glad you enjoyed Sophie's experience. Apologies you didn't enjoy your meal fully. Just to let you know we will be updating menus in February, so we hope to see you, to try our best dishes. Looking forward to welcoming you back very soon & happy Xmas. Sophies ❤
   

   Is this helpful?

   Report
8. C

   Cillian

   Munster

   1 review

   5.0

   1 review

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Table with city view is nice Sophie restaurant is tops
   

   Sophie's @ The Dean CorkResponded on December 24, 2024

   Hi Gillian, Thank you for the amazing five star feedback. We are glad you enjoyed everything!! Looking forward to welcoming you back very soon. Sophies ❤
   

   Is this helpful?

   Report
9. L

   Louise

   Munster

   1 review

   4.0

   1 review

   Dined on December 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Delivered the wrong side order and drink and no water unless asked for, possibly due to the time of year, as it was busy. Food was delicious and I will still return.
   

   Sophie's @ The Dean CorkResponded on December 22, 2024

   Hi Louise Thank you for the fabulous four star feedback. We will take your review onboard for future improvements. We hope you will come back to us again for better experience. Happy Xmas Sophies ❤
   

   Is this helpful?

   Report
10. M

    Marie

    San Francisco

    1 review

    2.0

    1 review

    Dined on December 21, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    We were dissappointed with the service and the experience. We were not made feel special for our occasion, the waitress got our orders wrong and barely communicated with us. So sadly we were very dissappointed, we had picked this place for our festive get together for 2024.
    

    Sophie's @ The Dean CorkResponded on December 22, 2024

    Hi Marie Thank you for taking the time to provide your feedback. We will take you onboard for future improvements. Hopefully we can look forward to welcoming you back again in the future. Sophies ❤
    

    Is this helpful?

    Report