Sitti

Review summary

1. L

   Liz

   Raleigh

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   First time - very helpful staff and the food was fresh and delicious.
   

   Is this helpful?

   Report
2. T

   TERRY

   Greensboro

   15 reviews

   5.0

   15 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visiting Sitti since we do not live in the area, and it was fantastic! The service was great, and you cannot go wrong starting with their fresh baked pitas and their hummus.
   

   Is this helpful?

   Report
3. J

   James

   VIP

   Raleigh

   45 reviews

   5.0

   45 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dinner with excellent service. We have been there many times—always consistently good.
   

   Is this helpful?

   Report
4. J

   Joe

   VIP

   Raleigh

   3 reviews

   3.0

   3 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Service was terrible. Took us 20 minutes to get our check. We requested it 3 times. Finally asked the hostess for help! She was super helpful and fast to fix the issue.
   

   SittiResponded 6 days ago

   Hi Joe, we're sorry to hear that you had terrible service!!! Our mission is to always provide every guest with a welcoming and warming experience. Our sincerest apologies for falling short with our service and grateful that our hostess was able to provide a quick resolution. Despite the terrible service, we are thankful for your high ratings in other areas!! A 5 on food and value !! Woohoo! Which items did you enjoy during your visit? Would love to share your food feedback with our kitchen staff, they'd be pleased to hear !! Additionally, we'd love to have you back to give us a chance to redeem ourselves, and give you the 5 star rating of service that you deserve!
   

   Is this helpful?

   Report
5. m

   maureen

   Raleigh

   7 reviews

   2.0

   7 reviews

   Dined on December 11, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   The food was delicious, really the only positive about the night. We ordered drinks from the bar, that took forever to get, BTW the place was not busy at this point. We ordered apps which took forever to get. My husband ordered a salad that arrived after we received our dinner, and had finished it. Coffee was ordered after the meal, which arrived iced told. It will be awhile before I decide to go back, disappointed in the service.
   

   SittiResponded 6 days ago

   Hi Maureen, first and foremost I would like to apologize on behalf of our entire team that your experience was not a pleasant one. It seems we definitely dropped the ball, then kept on dropping it. Thank you for taking the time to leave a honest, detailed review for us to better understand your visit. I will share your review with our team and use it as a coachable moment for our staff. We hope to see you soon to give us another try.
   

   Is this helpful?

   Report
6. J

   Julianne

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truly amazing food and wine selection! Service was also great.
   

   SittiResponded 6 days ago

   Wow Julianne, thank you so much for the 5's across the board!! Whoohoo! We take pride in giving our guests a memorable experience. Which dish did you have this visit? Which wines did you try? Have you tried our Pepper Filet yet ? Our Chef curated a peppercorn crusted filet, perfectly paired with a decadent cognac cream sauce! So good !!!! A must try on your next visit for sure! We hope to see you soon and can't wait to share your review with our staff!
   

   Is this helpful?

   Report
7. TT

   TraciT

   Raleigh

   3 reviews

   4.0

   3 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Typically so good. We were all disappointed. The entrees were ok, food not hot, lacking in the beautiful presentation they usually have. Apps were good. Bread was delicious after we sent back to be cooked longer! I’ll definitely go ago- perhaps the head chef wasn’t there or they were just having a bad night.
   

   SittiResponded on December 7, 2024

   Oh no! I'm sorry that we missed the mark Traci ! Very appreciative of you giving your honest feedback and allowing us to address your concerns. Will share your feedback with the Kitchen staff, as we strive to be consistent. If there is anything more you'd like to share, possibly more in depth about your visit, I would love to hear about it to ensure your next visit is much more memorable! Thank you for your review!
   

   Is this helpful?

   Report
8. E

   Emily

   VIP

   Raleigh

   8 reviews

   5.0

   8 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sitti is always delicious with excellent service. A bit pricey but worth it!
   

   Is this helpful?

   Report
9. W

   Wendy

   Raleigh

   2 reviews

   5.0

   2 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an excellent experience at Sitti. The service was truly exceptional and the food was lovely!
   

   SittiResponded on November 26, 2024

   Thank you so much for visiting! We love to hear such positive feedback! What did you all order, and did you have a particular favorite dish? We do hope you visit again soon, and thank you for your review!
   

   Is this helpful?

   Report
10. K

    Karen

    VIP

    Raleigh

    56 reviews

    3.0

    56 reviews

    Dined on November 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Sitti is always a good choice of a place to dine with friends. They are about as consistent as you get with the execution of the food and the service is always good. I did find the Pita bread on this visit lacking in its usual airiness
    

    SittiResponded on November 26, 2024

    Thank you for your visit, and your review! We are really sorry to hear that not everything with this visit was up to par. I have shared this review, especially the part about the pita bread, with the kitchen staff. Was there anything else you noticed, that we could improve upon? We thank you for being consistent patrons, and all feedback is welcomed and appreciated! Please, come again soon, and thank you so much!
    

    Is this helpful?

    Report